Appointments – Banking Ombudsman Scheme gets three new directors

Source: Banking Ombudsman Scheme

The Banking Ombudsman Scheme is adding another director to its board and at the same time replacing two departing directors.
Hon Heather Roy will become the board’s second independent director – along with chair Miriam Dean – following the recommendation of a recent review to add a sixth member to help ensure continued confidence in the impartiality of the scheme. The scheme’s constitution was amended late last year to enable the establishment of the new role.
Simultaneously, Professor Jodi Gardner is replacing Kenina Court as one the board’s two consumer representatives, while Westpac Chief Executive Catherine McGrath takes over from ANZ Chief Executive Antonia Watson as one of the board’s two banking representatives.
Ms Roy has been a professional director since leaving Parliament, where she served as Minister of Consumer Affairs in 2011. She was chair of Utilities Disputes Ltd until 2024.
Professor Gardner is the Brian Coote Chair in Private Law at the Auckland Faculty of Law and her research focuses on the relationship between private law and social policy. She previously worked as a consumer advocate and a community lawyer specialising in consumer protection.
Ms McGrath has more than 25 years’ experience in financial services.
Ms Dean said the new additions would bring a wealth of expertise in governance, consumer rights, frontline banking and legal scholarship to the board’s decision-making.
“The sector faces a variety of challenges, scam prevention, responding to financial hardship, access to services, open banking and new technology, and I am confident the new line-up will help the scheme contribute to resolving these challenges.”
She said the three new members would start their duties at the next board meeting this month.
About the scheme
We offer a free and independent dispute resolution service. We look into complaints by customers about their banks. Sometimes we make formal decisions, but often we facilitate outcomes agreeable to the customer and the bank. We also offer information and guidance on banking matters.

Greenpeace slams deep sea mining application as a ‘total disregard for international law’

Source: Greenpeace

Greenpeace has slammed an announcement by The Metals Company to submit the first application to commercially mine the seabed.
Greenpeace International Senior campaigner Louisa Casson said: “The first application to commercially mine the seabed will be remembered as an act of total disregard for international law and scientific consensus.
“This unilateral US effort to carve up the Pacific Ocean already faces fierce international opposition. Governments around the world must now step up to defend international rules and cooperation against rogue deep sea mining.
“Leaders will be meeting at the UN Oceans Conference in Nice in June where they must speak with one voice in support of a moratorium on this reckless industry.”
Greenpeace Aotearoa spokesperson Juressa Lee said: “The disastrous effects of deep sea mining recognise no international borders in the ocean. This will be another case of short-term profits for a very few, from the Global North, with the Pacific bearing the destructive impacts for generations to come.”
The Metals Company announcement follows President Donald Trump’s Executive Order fast-tracking deep sea mining in US and international waters, which Greenpeace says threatens Pacific sovereignty.
Trump’s action bypasses the International Seabed Authority (ISA), the regulatory body which protects the deep sea and decides whether deep sea mining can take place in international waters.
Lee adds: “The Metals Company and Donald Trump are wilfully ignoring the rules-based international order and the science that deep sea mining will wreak havoc on the oceans.
“Pacific Peoples have deep cultural ties to the ocean, and we regard ‘home’ as more ocean than land. Our ancestors were wayfarers and ocean custodians who have traversed the Pacific and protected our livelihoods for future generations. This is the Indigenous knowledge we should be led by, to safeguard our planet and our environment. Deep sea mining is not the answer to the green transition away from carbon-based fossil fuels – it’s another false solution.”
Donald Trump’s order follows negotiations in March at the ISA, at which governments refused to give wannabe miners The Metals Company a clear pathway to an approved mining application via the ISA.
32 countries around the world publicly support a moratorium on deep sea mining. Millions of people have spoken out against this dangerous emerging industry.

Serious crash, SH3, Awakino

Source:

Emergency services are responding to a serious crash that has blocked State Highway 3 at Awakino, in the Waitomo district.

The crash was reported about 9.50am, between Papakauri and Awakau roads, and is understood to involve a car and truck.

At least one person has been injured.

Traffic management is being arranged, and motorists should expect delays of several hours while the scene is cleared. Police advise motorists to take alternative routes.

ENDS

Issued by the Police Media Centre

Transforming financial education in schools

Source: NZ Music Month takes to the streets

Financial education will be embedded as a core element of the refreshed social sciences curriculum for Year 1-10 students, set to be available for use from 2026, Education Minister Erica Stanford announced today. 
“Embedding essential skills into the curriculum will ensure our young people are better prepared to make informed financial decisions in a complex financial world. This will positively impact their lives and the broader economy,” says Minister Stanford. 
For younger students the curriculum will cover key financial skills, such as identifying needs versus wants, having a bank account, earning, spending and saving. Older students will gain the knowledge needed to understand more complex concepts, such as budgeting, investment, interest, taxes, and insurance to help to build lifelong financial skills. We have already included financial maths in the new maths curriculum, which is being delivered this year.   
To support the implementation of financial education in the new curriculum, a variety of tools and resources, developed in collaboration with financial organisations, banks, and charitable trusts, will be available to schools, ensuring they can effectively deliver the curriculum.
A new partnership between the Ministry of Education and the Retirement Commission will map the offerings from financial education providers against the updated curriculum.  The Retirement Commission’s work with providers will ensure consistent curriculum-aligned supports and resources, giving schools confidence in their delivery. 
This resource map will be extended into senior secondary years with guidance and resources for Year 11-13 students, supporting schools to flexibly deliver ongoing financial education to their students. 
“As the Minister responsible for the Retirement Commission, I absolutely believe that strengthening financial education is crucial to our Government’s focus on economic growth. We are all consumers, and financial literacy can set young Kiwis up to be savvy consumers – whether it’s knowing how to invest wisely, choose the best loan at a bank, or even identify a scam,” Commerce and Consumer Affairs Minister Scott Simpson says.  
“We know that New Zealand parents have long called for financial education to be a priority. This curriculum update answers those calls, ensuring students are equipped with the knowledge to thrive in both personal and financial aspects of their lives,” says Minister Stanford. 
This initiative marks a significant step forward in New Zealand’s education system, placing a strong emphasis on real-world skills that will empower students to take control of their financial futures. Notes to Editor: 
Providers working with the Retirement Commission include:  

Sorted in Schools (Retirement Commission) 
Banqer
MoneyTime
Life Education
Young Enterprise Trust
Savvy
Westpac
ASB
Kiwi bank
BNZ

A draft of the updated social sciences learning area will be available in Term 4, 2025 for feedback. An updated version will be available for schools to use in 2026, and is planned to be required from 2027.

New commercial fish-landing rules come into force

Source: NZ Music Month takes to the streets

Common sense new rules allowing certain species of live fish to be legally returned to the sea will reduce unnecessary red tape and support sustainability, Oceans and Fisheries Minister Shane Jones says.
Under the Quota Management System most fish caught by commercial fishers must be kept and taken to shore unless there is an exception in place.
The new rules exempt southern bluefin tuna, legal-sized pāua and Bluff oysters from this requirement as long as they are alive and likely to survive being returned to sea.
“Returning these species to their fisheries in circumstances when they are likely to survive benefits the sustainability of fish stocks as returned fish will remain part of the spawning population,” Mr Jones says.
“Commercial fishers have been allowed to return southern bluefin tuna since 2004 but these new rules set out the conditions in which they are likely to survive.
Under the new exception, commercial fishers can return southern bluefin tuna only if it has been caught by surface longline or troll, is confirmed to be alive, without major injury, and is returned to the sea as soon as possible. 
“Commercial pāua fishers have put in place voluntary minimum harvest sizes, which are larger than the minimum legal size. These voluntary measures from industry support sustainability of pāua fisheries by maintaining a larger amount of spawning pāua in the fishery,” Mr Jones says. 
“The exception will allow commercial pāua fishers to return pāua that are larger than the legal size, but smaller than the voluntary harvest size, which supports efforts to look after the fisheries they depend on.”
The change allowing oysters to be returned to the sea is a practical response to how they grow, Mr Jones says.
“Oysters grow in clumps, which can include both legal and undersized oysters. Without the exception, undersized oysters must be removed from the legal-sized ones and returned to the sea.
The exception requires legal-sized oysters, if attached to such a clump, to be returned to the water quickly as possible as well.
“Bluff oysters need to be returned to the sea quickly for them to have the best chance of surviving, so the handling time needed to separate the undersized oysters hurts their chances of surviving to grow and spawn more oysters.”
“My thanks to everyone who provided feedback as part of the consultation on these changes,” Mr Jones says.
The commercial landing exceptions come into force on 1 May 2025.

Protecting New Zealand’s energy infrastructure

Source: NZ Music Month takes to the streets

Improving the current system to better protect power lines from falling trees will protect the security of New Zealand’s electricity infrastructure, says Energy Minister Simon Watts. 

“Secure electricity lines are critical to electrifying New Zealand’s economy and delivering the resilient and reliable electricity supply we need to power economic growth,” Mr Watts says.

“Cyclone Gabrielle and Cyclone Tam highlighted the vulnerability of our infrastructure to severe weather events like storms and floods. During Cyclone Gabrielle alone, trees outside the Growth Limit Zone caused power outages that left 68,000 households without heating, lighting, internet, and access to essential appliances.”

The Government has now agreed to amendments to the Electricity (Hazards from Trees) Regulations 2003, that will lower the risk to power lines from trees that are close to but aren’t immediately beside the line. 

“We’re taking action to deal with the increasing risk of damaged infrastructure and support our adaptation to the changing climate,” Mr Watts says.

The amendments introduce two key measures:

  • Enabling lines owners to assess the likelihood and potential impact of a fall for trees they consider could be a risk to lines, then issue a Treefall Hazard Notice for moderate- and high-risk trees.
  • Restricting the planting of new trees on land that is not already forested outside of urban areas.

“We have worked closely with lines owners and other impacted stakeholders to ensure we struck the right balance between security of our electricity supply, protecting property rights, and making sure the forestry sector’s Emissions Trading Scheme-related revenues are not unduly impacted,” Mr Watts says.

“This Government has made it clear that we are committed to unleashing transmission and distribution infrastructure on our mission to electrify the New Zealand economy. Ensuring the security of our network infrastructure is essential to delivering reliable electricity to all New Zealanders.”

 

Ranger’s dream to protect an ancient kānuka ‘island’

Source: Police investigating after shots fired at Hastings house

Date:  30 April 2025

The 13-hectare forest near Eyrewell in North Canterbury is in the Motu Kānuka Scientific Reserve, which sits within a vast sea of privately owned farmland.

DOC Biodiversity Ranger Christina Stet says when she’s sitting in the middle of the kānuka forest island or motu on the flat expanse of the plains, she feels like she’s travelled back hundreds of years.

“Everything around it has been cleared, and yet amazingly this motu has remained. It’s an incredibly special ecosystem and provides a home for many threatened and at-risk species, shrubs, lichen, moss, insects, lizards, and birds. I feel very passionate about protecting it as many of these species are extremely rare on the Canterbury Plains.”

DOC purchased the forest through the Nature Heritage Fund in 2019. There were many threats to contend with including introduced grasses, gorse, broom, and pests, which impact the native plants and animals. It was pure luck the native kānuka forest had survived for so long.

Christina and DOC’s biodiversity team had a challenge. How could they protect the existing forest and increase its size by encouraging more kānuka to grow?

“We heard ECAN (Environment Canterbury) was trialling a new technique of reforestation in kānuka reserves. The idea was to try and create a giant ‘seed tray’. With help from their biodiversity fund, we cleared the invasive grasses near the adult trees and hoped the kānuka seeds would be blown across and land on the cleared soil and grow. The famous Canterbury nor’ wester blew and suddenly, these little seedlings started sprouting. I was so stoked to see how they’ve thrived.”

Christina says they hope to create a ‘seed tray’ on another side of Motu Kānuka.

“The bigger the buffer we can make, the more resilient the forest will be. What I love is being able to make a difference. We’ve proven in many parts of the country that when we remove or manage the threats to nature or restore habitats, they come back and thrive. Every individual action counts,” she says.

“We want to make sure this little ancient island stays this way for generations to come as once it disappears, it’s gone for good. This is part of our heritage and a wonderful snapshot of the past. This motu is a reminder of the resilience of nature, but more often now, it needs a helping hand.”

The Motu Kānuka Scientific Reserve requires a permit to visit.

Watch a video of Christina Stet in the Motu Kānuka.

A second video of Christina explaining how her giant ‘seed tray’ works is also available via DOC’s social media channels.

Contact

For media enquiries contact:

Email: media@doc.govt.nz

Reawakening Manu-kau Noa Iho / Hayman Park

Source: Secondary teachers question rationale for changes to relationship education guidelines

From late April to December 2025, parts of Hayman Park in Manukau will be temporarily closed for work to further enhance its green spaces.

This will finish the full upgrade of the park and go well with the much-loved playground, which was upgraded in 2023.

Upgraded Manu-kau Noa Iho / Hayman Park playground, completed in 2023. Image: Eke Panuku.

Once a thriving wetland that filtered water before it reached Waipuhinui (Puhinui Stream), and the Manukau Harbour, Manu-kau Noa Iho / Hayman Park was a vital hub for native fish, birds, insects, and plants.

Working alongside Te Ākitai Waiohua, Ngaati Tamaoho, and Ngaati Te Ata Waiohua, Auckland Council’s Healthy Waters and flood resilience teams, the Ōtara-Papatoetoe Local Board and Eke Panuku Development Auckland are bringing this natural taonga (treasure) back to life. Rejuvenating the land and its ecosystems, preserving it as a thriving, living space for future generations.

The Manu-kau Noa Iho / Hayman Park Wetland project is a part of the Puhinui Regeneration Strategy, this project is led by Eke Panuku and proudly supported by the Ōtara-Papatoetoe Local Board.

Manukau Ward Councillor Lotu Fuli says, “This incredible project, over a decade in the making, would not be possible without the hard work of our Mana Whenua, Eke Panuku, Healthy Waters and Flood Resilience, the design team, and the wider Auckland Council whānau. A special thanks to the Ōtara-Papatoetoe Local Board for their ongoing advocacy and leadership. As we restore the land to its original wetland form, we ask for the community’s patience and understanding. Some areas of the park will be closed, so please respect the barriers for safety during this important work.”

Manu-kau Noa Iho / Hayman Park Repo (wetlands) project will rejuvenate the land and its ecosystems – keeping Manukau’s green heart healthy for future generations. Image: Eke Panuku.

Ōtara-Papatoetoe Local Board Chair Apulu Reece Autagavaia adds, “Currently there is a stagnant dead pond located on the park. It serves no purpose. Under this project, the wetlands will be revived, and we hope a habitat for our flora and fauna to live and thrive in. This is whakaoranga – bringing back to life.”

A whakaawatea karakia (blessing) in action. Image: Eke Panuku.

Manu-kau Noa Iho / Hayman Park holds deep cultural significance, particularly for local iwi Te Ākitai o Waiohua, Ngaati Te Ata Waiohua, and Ngaati Tamaoho.

A stunning shot of the whakaawatea karakia (blessing). Image: Eke Panuku.

Richard Davison, Priority Location Director at Eke Panuku says “This project has been a long time in the making, and it’s incredibly special to see it come to life. Hayman Park has always been the green jewel at the heart of Manukau, and now we’re helping it shine even brighter.”

From the park to the Auckland Botanic Gardens and beyond, new walking and cycling connections are being strengthened, along with deeper ties to nature.

Artist impression of the revived wetlands at Manu-kau Noa Iho. Image: Eke Panuku.

Why does this work need to be done?

Manu-kau Noa Iho / Hayman Park’s stormwater ponds were originally built in 1975 as part of the former Manukau City Council’s development of the city centre.

Over time, issues with sediment build-up, bank stability and litter have begun to cause problems with the ponds. It was agreed that a natural treatment process in the form of a wetland and installing a litter-capturing device would deliver the most effective solution for a cleaner, healthier environment.

What features are planned?

  • A new repo (wetland) filled with native planting and rich in wildlife habitat that will improve water quality before it flows into Te Puhinui and the Manukau Harbour

  • Replacing the existing ornamental pond with a new grass area for people to rest, enjoy or that can be activated through small events

  • Build wider footpaths, boardwalks, and viewing platforms to help people reconnect with nature.

These features will help to clean stormwater before it flows into the Puhinui Stream and Manukau Harbour.

A nice view of the park featuring a calm pond area. Image: Eke Panuku.

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Pilot project delivers promising results for sustainable urban design

Source: Secondary teachers question rationale for changes to relationship education guidelines

Advocates for living roofs, those lush, plant-covered patches of green on our city buildings, have long championed these slices of eco-paradise in our urban jungle. Now, thanks to a pioneering project between Auckland Council and the University of Auckland, we have the data to prove their value.

The Living Roof Monitoring project was launched to assess how well these verdant rooftops perform compared to conventional ones. After months of careful monitoring, the results highlight their effectiveness as a sustainable urban solution.

Stormwater superstars

Auckland Council’s Senior Healthy Waters Specialist Rachel Devine highlights the global success of integrating nature into urban infrastructure. She explains that planting vegetation on rooftops is one of the ways that cities can effectively absorb rainfall, reduce flooding and mitigate the stormwater network from becoming overwhelmed.

“But now, having the local data to back this up gives us context that is relevant to Auckland’s climate and environment,” Ms Devine says.

University of Auckland Professor Asaad Shamseldin who leads the research with Dr Kilisimasi Latu and Dr Conrad Zorn, is pleased with the robust dataset collected by the team’s PhD students Aung Naing Soe and Sihui Dong, which focuses on assessing the benefits of plants over conventional coverings on rooftops.

Their findings show living roofs significantly reduce stormwater runoff, with some substrate types retaining nearly 80 per cent of rainfall, even during heavy downpours. And that almost every drop is retained in light rainfall, demonstrating the excellent absorption potential of these gardens.

Chair of the Policy and Planning Committee Councillor Richard Hills says the findings of this research are very promising for roof gardens, helping to prevent flooding and water pollution in built-up urban areas like the inner city. 

“This preliminary research indicates that if we could retrofit roof gardens all over Auckland’s city centre it would not only enhance our place as a clean green city on the global stage but would also be a viable aid in reducing heat and help prevent or reduce flooding in parts of the city centre.

“It would also make the city look more beautiful for residents in high rise apartments, staying in hotels or working in offices and provide tangible environmental benefits, including providing habitats for native plants and birds.

“Stormwater run-off in the city centre also contributes to the pollution of the Waitematā and the Hauraki Gulf, and these findings point to roof gardens curtailing much of this run-off into our precious oceans and harbours.

Nature’s air conditioner: cooling our concrete jungles

Professor Shamseldin adds it is important to remember living roofs aren’t just about stormwater management; they are also very effective at keeping things cool.

“When urban temperatures rise, green roofs act like nature’s air conditioners,” says Professor Shamseldin.

In Auckland’s hottest months, when temperatures can exceed 25°C, the data shows living roofs lower rooftop surface temperatures by an impressive 32 per to 56 per cent. The research even uncovered a surprising ally in urban cooling: the wind.

“During the day, sea breezes help cool green roofs and delay peak temperatures, while at night, city-to-sea winds help reduce the temperature difference between green and conventional rooftops,” explains Associate Professor Shamseldin.

This translates to tangible energy savings for buildings and a potential reduction in the Urban Heat Island effect – truly, a breath of fresh air from above.

A living legacy: onshore islands

The pilot study was inspired by Auckland’s Central City Library living roof, a project developed in partnership with Ngāti Whātua Ōrākei that was launched five years ago.

Featuring over 2,000 hardy native plants, the roof reflects a shared commitment to enhance urban biodiversity and live in harmony with te taiao (the natural world).

Native grasses flourishing in the Auckland Central Library living roof.

“Kaupapa like this green roof are examples of cultural infrastructure, they integrate nature into our cities and allow us to actively elevate the mauri of our taiao,” says Etienne Neho of Ngāti Whātua Ōrākei.

Greener cities, smarter cities: a vision for the future

This collaboration already has the potential to influence Auckland’s future. By providing policymakers and urban planners with data, the project can inform smarter, greener development decisions that enhance urban environments.

“If we want to create a sustainable, healthy city, one that future generations can enjoy – working with nature is a must,” adds Ms. Devine.

“These results prove what we’ve long suspected: nature-based solutions can help our journey towards becoming a more sustainable and resilient city.”

The research team continues to monitor additional biodiversity benefits, and more updates will follow as the data flourishes. Although urbanisation and climate change present numerous challenges, one thing is certain, working with nature is a positive step towards a healthier urban environment.

We want to be here long-term: A 20-year journey towards sustainable dairy farming

Source: PISA results continue to show more to be done for equity in education

Reducing nitrate in the water

And slowly but surely, it’s paid off. The 221ha property with 630 cows, located on the outskirts of Culverden in the Amuri Basin, had seen a significant reduction in nitrate in the water and a dramatic improvement to the health of its ecosystem. But those results didn’t come overnight.

The team at Pukatea Dairy Farm had spent the last two decades investing in:

  • draining systems
  • sediment traps
  • riparian planting, particularly around the wetlands.

Water testing showed that the level of nitrogen that came into the farm was reduced by 95 per cent after it was filtered through the drains and wetland.

Stuart said they wanted to be sustainable, resilient and offer a meaningful experience for everyone involved in the operation.

“I think sometimes there’s a bit too much focus on short-term profit in farming and I get that, I used to be a sharemilker, but what we’ve learnt is you can forgo a little profit to make yourself more resilient later.”

In the last few years, the weather demonstrated that. The farm produced results even in years with challenging conditions.

The farm was fortunate to have heavier soils than other parts of the basin, which meant they had greater drought resilience. But heavier soils meant keeping a careful balance with soil moisture monitoring.

“We worked out that our pasture doesn’t like being wet all the time,” Stuart said.

Reducing the farm’s carbon emissions

Another significant change was steering away from a more intensive farm system. This move was driven by a desire to prioritise animal welfare and create a more enjoyable work environment. In return, it has improved both the herd’s health and the farm’s overall sustainability.

Stuart said one of the big issues with dairy farming was intensity, which translated to how many cows and how much brought-in feed you had in your system.

“[It’s] about your carbon footprint, your environmental effects and what we are trying to do is run within the capacity of the land. I think the data is showing that we are not far away.”

Over the last ten years, Stuart reduced the number of cows in his paddock from 700 to 630. Three years ago, he took deintensification further by decreasing the number of weekly milkings from 14 to ten.  

In turn, this decreased his replacement rate (the number of cows he kept as a buffer to replace the cows that couldn’t get pregnant) from 25 to 18 per cent and halved the farm’s empty cow rate. 

Recognition for sustainable and ethical farming

Ballance Farm Environment Awards (BFEA) judges commended Stuart and his team for creating an outstanding operation that consistently chose the right path over the easy one.

The judges said the farm’s long-term environmental initiatives, strategic grazing practices, and unwavering commitment to ethical, sustainable farming served as an inspiration to others in the industry.

Stuart also took home:

  • The Environment Canterbury Water Quality Award
  • The Dairynz Sustainability and Stewardship Award
  • The FMG Risk Management Award.

Our Water and Land Northern Team Leader, Andrew Arps, said what stood out to him was the enduring nature of their efforts, as it hadn’t been a quick or easy journey.

“It’s been about consistent, thoughtful improvements, with a focus on sustainable land management that goes well beyond regulatory requirements.”

“One of the powerful things about Stuart’s approach is that it recognises how small actions, when done collectively and consistently, can make a real and lasting difference for water quality and land health. It’s a mindset that doesn’t chase short-term fixes but looks at the bigger picture, and it’s clear that this way of working is paying off.”

Andrew said Stuart’s success reflected the input of those around him as he was open to advice, willing to consider different perspectives, and not afraid of robust discussions to find the best way forward.

“That kind of leadership and collaboration is exactly what we need more of across the region.

“All of this made Stuart a very deserving recipient of our water quality award. His work sets a great example for others.”

Further reading