Waitangi Tribunal begins urgent inquiry into school Treaty obligations and curriculum changes

Source: Radio New Zealand

The tino rangatiratanga haki (flag) outside Parliament on the day of the Treaty Principles Bill introduction. RNZ / Emma Andrews

An urgent inquiry into the government’s decision to remove school boards’ legal obligation to give effect to Te Tiriti o Waitangi and overhaul the national curriculum is underway, with iwi and the Education Union warning of long-term impacts for Māori.

The Waitangi Tribunal is hearing evidence this week after granting urgency to a claim brought by Northland iwi Ngāti Hine and hapū Te Kapotai, alongside the country’s largest education union, NZEI Te Riu Roa.

The claim challenges changes to the Education and Training Act 2020, which removed the requirement for school boards to give effect to Te Tiriti, as well as the reset of Te Mātaiaho and Te Marautanga o Aotearoa.

The claimants argue the removal of Treaty obligations risks significant and irreversible harm to Māori learners and their whānau, including reduced access to te reo Māori, tikanga and mātauranga Māori, and a loss of cultural safety in schools.

Ngāti Hine kaumātua and claimant Te Waihoroi Shortland previously told RNZ the decision to remove Treaty obligations reflected a long-standing pattern in Crown behaviour.

“People forget that two nations made this deal (Te Tiriti o Waitangi). One of them was Māori and one of them was the Crown of England … then one nation turns around and swallows the other one up and says, everything we decide is for your good.

“It’s been that way for 186 years. These kind of actions remind us that we haven’t moved very far in all of that time.”

In granting urgency, the Tribunal found the changes carried constitutional significance, “especially so in a case where Māori have not been consulted”.

It also found the removal of the statutory obligation could have immediate consequences for both the status of Te Tiriti and outcomes for tamariki Māori within the education system.

The hearing, which begins on Wednesday morning, is expected to run through to Friday.

NZEI President Ripeka Lessels, the head of the country’s largest education sector union. NZEI supplied

‘Pattern of undermining’ Treaty obligations

NZEI Te Riu Roa president Ripeka Lessels told RNZ the inquiry would allow the Tribunal to examine how the changes were made and their wider impact on the education system.

She said the union would present evidence showing what it believes is a pattern of Crown conduct that has “systematically undermined and dismantled” Treaty obligations in education.

Lessels said the removal of section 127 of the Act, which previously required school boards to give effect to Te Tiriti, had shifted responsibilities away from boards and weakened accountability.

“While the Crown says that schools are not Crown entities, they are very much Crown entities. They are a reflection of the Crown. So there is an obligation on their part to be able to give effect to the Treaty, to be able to ensure that things like strategic planning, policies, ensuring that localised curriculum are… part of a school’s strategic plan.”

She said the change could affect how boards engage with iwi, whether they prioritise Māori representation, and how they reflect Te Tiriti in decision-making.

“For instance… whether or not they must have a Māori representative on their board or not… that’s an impact that will resound quite loudly for some schools,” she said.

Lessels said giving effect to Te Tiriti was about embedding te ao Māori across all aspects of schooling, from governance to teaching and community engagement.

“It reflects tikanga Māori, kaupapa Māori, mātauranga Māori, te reo Māori… in every aspect of the school,” she said.

Research showed students were more likely to engage in learning when they could see themselves reflected in their school environment.

NZEI President, Ripeka Lessels says research shows that ākonga were more likely to engage in learning when they could see themselves reflected in their school environment. Layla Bailey-McDowell / RNZ

The union is asking the Tribunal to recommend the government reinstate the mandatory requirement for school boards to give effect to Te Tiriti.

Lessels said this was essential to ensure consistency across the system and maintain progress made since the obligation was introduced in 2020.

“There was a time in our history where we didn’t have it… and nobody taught it, nobody made references to it,” she said.

She said schools had made significant progress in recent years, but that could be undermined without a legal requirement in place.

“Since 2020, since the Education and Training Act, schools have had to give effect to [Te Tiriti]. And I must say schools have done a wonderful job of giving effect to the Treaty. But this way here, what the Ministry or what the Minister has done is nothing short of just dismantling the Treaty of Waitangi and the ways in which schools should be obligated to give effect to it.”

The union is also calling for a halt to the rollout of the new curriculum, arguing consultation has been insufficient – particularly for Te Marautanga o Aotearoa.

“While both consultations close on 24 April 2026, the Ministry of Education opened the English-medium process on 28 October 2025. This leaves tumuaki and kaiako with only half the time to provide feedback on the draft Te Marautanga o Aotearoa framework and Tau 0-10 wāhanga ako. For the Pūmanawa Tangata wāhanga ako (social science learning area), the draft was released on 7 April, leaving the sector with only 18 days for feedback.”

Lessels said the shortened consultation timeframe for Māori-medium education signalled a lack of priority given to mātauranga Māori.

“We need to be able to have some authentic consultation… where those who need to be in that conversation are in that conversation,” she said.

NZEI is also calling on the government to:

  • Establish an independent monitoring body, which will include NZEI and Māori education sector representatives, to oversee Crown compliance with Te Tiriti obligations in education
  • Reinstate funding for Te Ahu o Te Reo Māori and Resource Teachers Māori
  • Set binding requirements for future Ministerial Advisory Groups, ensuring all members have a demonstrated commitment to Te Tiriti and te ao Māori

The Tribunal will hear evidence from claimants, including iwi representatives and the union, as well as responses from the Crown over the coming days.

The Minister of Education has been approached for comment.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Whistleblower sparks investigation into Health New Zealand’s medical scanning services

Source: Radio New Zealand

RNZ has reported extensively on districts struggling with technology and radiology workforce shortages. (File photo) 123rf

A whistleblower sparked an investigation by a top lawyer into Health New Zealand’s medical scanning services.

The agnecy said Michael Heron KC would lead an independent investigation after a protected disclosure about radiology services.

An investigation three years ago found patients had had suffered harm for years from poor radiology tech at Hawke’s Bay Hospital, while RNZ reported extensively on the Bay and other districts’ struggles with technology and radiology workforce shortages.

“We can confirm that the board has commissioned an independent investigation into issues raised in a protected disclosure in relation to radiology services,” board chairperson Dr Levy and deputy board chairperson Dr Andrew Connolly said in a statement.

They would not confirm if the findings would be made public.

“Relevant Health NZ staff are being interviewed as part of the process. We can’t comment further while this confidential investigation is underway.”

The senior doctors’ union, the Association of Salaried Medical Specialists (ASMS), said several doctors and nurses in Hawke’s Bay had been invited to talk to Heron and it was offering them support.

The Protected Disclosures law gave protection against retaliation.

In a note to members that RNZ had seen the ASMS said, “You may be aware that Michael Heron KC is conducting an investigation, at the request of Health New Zealand’s Board, following a protected disclosure concerning radiology services in Hawkes Bay.

“He will be visiting Hawkes Bay Hospital later this month.”

Association executive director Sarah Dalton said, “We know that there is an inquiry underway as a result of a protected disclosure.

“And we understand in the Terms of Reference is an undertaking from [HNZ chair] Lester Levy that the inquiry will be made public but that hasn’t happened.

“A number of clinicians – doctors and nurses – have been invited to talk to Heron. We are offering advice and support.”

Heron was a former Solicitor-General and had led government inquiries into misuse of Census data, and judicial behaviour, and culture reviews such as for the Law Society.

The Protected Disclosures Act 2022 protected an employee or former employee who in good faith reports “serious wrongdoing that they believe on reasonable grounds is, or has been, occurring in their workplace”, according to Employment NZ.

Health New Zealand had for years struggled with risks to patients and workers in various districts from outdated and fragmented radiology technology systems, stressing out staff who risked missing vital scanning information and raising the risk of misdiagnoses.

In 2024, documents sought by RNZ revealed hospitals across the central North Island were struggling to overhaul unstable medical scanning technology with faults rising rapidly.

In 2023 HNZ released a report it had tried to keep secret under whistleblowing laws, that found patients had been harmed by “unsafe” processes and inefficient radiology medical imaging services at Hawke’s Bay Hospital.

This had dragged on for years despite red flags raised with management. Consultant radiologist Dr Bryan Wolf triggered the investigation as a whistleblower.

Work had been underway for several years to upgrade the tech nationwide.

RNZ in February sought an update on that work in an Official Information Act request but a response had been delayed by HNZ to May.

Sign up for Ngā Pitopito Kōrero, a daily newsletter curated by our editors and delivered straight to your inbox every weekday.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Celebrating ‘outlandish, avant-garde, maverick houses’

Source: Radio New Zealand

New Zealand architect Claude Megson designed a series of experimental, individual, geometrically complex homes in Auckland in the 1960s, 70s and 80s.

New Zealand born, and now London-based architect Giles Reid was taught by Megson at AUT, he told RNZ’s Nine to Noon.

While less well known than New Zealand architectural greats Ian Athfield, Peter Beavan and Roger Walker, Reid says his teacher left an extraordinary body of work, which he’s documented in a new book.

Claude Megson in the late 1980s.

Colleen Cooper

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Rakiura / Stewart Island residents face costly trips to mainland for health care

Source: Radio New Zealand

Shona Sangster says GP shortages on the mainland add to the pressure of Rakiura residents accessing healthcare. RNZ / Mark Papalii

Health New Zealand is reviewing how healthcare is delivered on Stewart Island after a survey raised serious concerns about the cost and difficulty of seeing a doctor.

It has been at least a decade since Rakiura had its own GP, with nurses now the only permanent healthcare providers.

The island was left without any healthcare workers for three days last year due to illness, information released under the Official Information Act has revealed.

A nurse practitioner and two clinical nurse specialists, based at Stewart Island Health Centre in Oban, handle everything from emergencies to everyday care for the island’s 480 residents.

A survey of 78 residents last year revealed frustration with the expense and stress of accessing mainland care and concern about burnout among the nurses holding the system together.

The Stewart Island Health Centre in Oban. Mark Papalii

Residents praised the nurses as “amazing”, “superheroes” and “dedicated” but they told RNZ the biggest frustration was the difficulty in seeing a GP.

Angela Karaitiana said each visit to a clinic in Bluff or Invercargill cost hundreds of dollars once transport was factored in.

“You can’t just pop to the doctor here – you have to get a flight. It takes you a day out of work and your life,” she said.

Some trips were unavoidable, she said.

“The other day my husband went over for a medical for his fishing ticket and they were running late. So the plane was at this time and back at this time, and then [the clinic] was running late. And then it’s like ‘is there a later plane or do I just have to cancel and come back and go over another time?’ See that stuff’s a pain,” Karaitiana said.

Shona Sangster said GP shortages on the mainland compounded the problem.

“I’m registered with a practice in Invercargill and it’s six weeks to get an appointment with my GP. And then, if for whatever reason, I can’t get over there because the weather packed in and the plane can’t fly or the boat can’t go then I have to wait another six weeks,” she said.

Bruce Ford said the long waits were familiar to him too.

“You tend to be a bit cautious about what you want and even now if you want to have an appointment they say ‘oh we can see you in three weeks’ time’ and a fat lot of bloody use that is if you’ve got something bad,” he said.

Residents surveyed told Health NZ they were worried about burnout and unsafe cover for those working at Stewart Island Health Centre, describing the clinic as “old and cluttered”.

Health NZ found elderly and hapū māmā were being forced off the island for care, services were stretched during tourism peaks and there were “feelings of neglect by the system”.

People were also worried about the difficulty enrolling with mainland GPs, the survey found.

Rakiura / Stewart Island RNZ / Mark Papalii

Three days, no cover

The survey was carried out in October and preceded a review into how care was delivered on the island.

There were just two nurses working at Stewart Island Health Centre at the time.

Data released under the Official Information Act showed in July 2025 the island was without any resident nurse for three days after both fell sick and no cover could be found.

“Health NZ Southern region exhausted all efforts to cover the sick leave, including extended cover from another staff member and cover from both within the Southern region and outside the district,” a Health NZ spokesperson said.

Health NZ put St John and police on notice and made a charge nurse at Southland Hospital available for phone calls, the spokesperson said.

Health NZ had started working with local providers and the Stewart Island Health Committee on a phased plan – looking at better links to mainland GPs, more digital support and options for visiting doctors, the spokesperson said.

Three nurses were now working 1.6 full-time equivalent roles with one clinician typically on duty at any given time and on-call after-hours care available, Health NZ said.

“Work is under way to strengthen healthcare access by improving connections to primary care, enhancing digital support, and working closely with Hauora Māori partners to strengthen their role in supporting care delivery. These are early-stage considerations and will continue to be shaped alongside the community and providers,” a spokesperson said.

The centre where the nurses are based. Mark Papalii

‘Save your ailments up for a month’

Health NZ said it was not considering a full-time GP and encouraged locals to enrol with an appropriate doctor.

Sangster said a resident GP would be a luxury and she was uncertain the population justified it.

“I think if it could be made to work that would be the Rolls Royce option… I’m not opposed to a GP here but I don’t know if there’s the need for it,” she said.

Ford recalled a system that used to be effective – a GP visiting once a month.

“You just had to save your ailments up for a month and that sort of worked,” he said.

One resident says a GP would be a luxury on the island. RNZ / Mark Papalii

But the island’s culture of stoicism could be dangerous as residents tended to push through illness rather than seek help, he said.

“People will have something wrong with them and they’ll hold on and hold on and then they’re in big trouble and they do have to get med-evac’d in the middle of the night,” he said.

Not all residents shared that concern.

Helen Cave said the nurses were a genuine asset and the trade-offs were simply part of island life.

“They’ve got good backup, they’re communicative, they do your blood tests. I think we’ve got a better service than if you were in Invercargill or one of my kids moved to Wānaka this year – I think there’s better services here than in Wānaka.”

Health NZ declined RNZ’s interview requests.

It said future changes would factor in the community and provider’s views.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Far North Mayor Moko Tepania says council ‘unfairly targeted’

Source: Radio New Zealand

Far North Mayor Moko Tepania has defended having unelected iwi representatives on the council’s Māori liaison committee. NZME

Far North Mayor Moko Tepania has defended having unelected iwi representatives on the council’s Māori liaison committee – and says the Far North is being unfairly targeted because it’s just one of 57 councils around the country with similar arrangements.

The committee’s membership has been thrust into the national spotlight after former TV journalist Duncan Garner interviewed councillor Davina Smolders on his podcast last week.

In the podcast Garner claimed a council committee had 15 unelected iwi representatives to six elected councillors, which he believed was “illegal”, “undemocratic”, and “co-governance on steroids”.

The committee Garner and Smolders were referring to was the Te Kuaka Māori Strategic Relationships Committee.

The committee’s makeup will be decided at a council meeting on Wednesday morning but alongside the six councillors it is proposed to have two members from Northland’s iwi chairs forum, and one from each of the eight hapū or iwi with which the council has a Memorandum of Understanding, making a total of 10 appointed members.

Council documents show the six other council committees have at most two unelected external members, and some have none.

Tepania said the furore took him by surprise, given that Te Kuaka’s membership had yet to be confirmed, and because Māori liaison committees were nothing new.

He said the appointed members would have voting rights on the committee, but the committee could only give advice with the full council making any final decisions.

“I mean, we’re not alone in having a mechanism like this to incorporate Māori into our decision-making … We’re one of 57 councils that have a committee like this. Our cousins in Whangārei and Northland Regional Council have strategic relationship committees as well,” Tepania said.

“So it’s definitely not something new, or something that we alone are trying to push forward. It’s a mechanism that allows us to meet our statutory obligations under the Local Government Act, which is to ensure that we include Māori participation in our decision-making. And that’s what we’re doing,” he said.

Former TV journalist Duncan Garner. Michael Bradley/Getty Images for NZTV Awards

He said some committees – such as Te Koukou Transport and Infrastructure Committee – did have delegated powers to make decisions and sign off contracts up to a certain value, but not Te Kuaka Māori Strategic Relationships Committee.

Tepania rejected claims the committee was illegal or undemocratic.

“This is what’s really unfortunate, because when opinion is stated as fact, it gets people up in arms. Is the Far North District council breaking the law? Actually, it’s not. The Local Government Act allows for any council to establish committees and to have non-elected members on those committees. The only requirement is that they have at least one elected member.”

Local Government New Zealand confirmed to RNZ the approach taken by the Far North District Council to its committees was allowed under the Local Government Act 2002.

Tepania said it was “disheartening” the controversy erupted while the council was dealing with the aftermath of the March storm and preparing for Cyclone Vaianu.

“It does feel like we’ve been unfairly targeted out of the councils in this country that are doing the same and it does honestly feel like race baiting. It’s very hōhā (annoying) and we’ve got too much mahi to do for all of the people of the Far North to have to put time and energy into this.”

Tepania was, however, concerned by Smolder’s statement that she felt “threatened, bullied and intimidated”, including at the council table.

All members had to abide by a code of conduct – which included how they behaved towards each other – and if any councillor believed that had been breached, he urged them to make use of the processes in place “to keep everyone safe”.

Tepania said the upcoming general election was a good chance for the Far North to make itself heard by central government, but it could also ramp up divisions and he expected to see a lot more opinions presented as fact.

He urged people to “do their homework” and seek information from “reputable sources”.

Meanwhile, Tepania said he apologised to Garner, and the people of the Far North, for responding to an interview request with a two-word email stating “f*** off”.

It wasn’t the kind of response people expected from their mayor, or that he expected from others in his position.

“If circumstances were different I wouldn’t have reacted in that way. It was just the initial reaction to something that was blowing up, causing me concern, and at the end of the day, I guess we’re all human,” Tepania said.

Davina Smolders rejected Tepania’s characterisation of the podcast as misinformation.

She conceded Garner was incorrect when he claimed having appointees on a council committee was illegal, but maintained – and said she had been advised by her lawyer – that it went against the intent of the law.

She said the Te Kuaka committee already had four Māori Ward councillors, so the extra hapū and iwi appointees were an unnecessary double-up.

If the podcast failed to mention that the committee in question was the Māori liaison committee, that context had likely been lost in the editing process when the 48-minute interview had been cut down to 30.

Smolders said she had made 13 complaints to police about threats against her, but none related to incidents in the council chambers.

Eleven related to threats made via social media.

She said police had been “incredibly proactive and reassuring”, in one case even identifying a Facebook user who went by a false name.

Smolders said she expected some of her supporters to attend Wednesday morning’s meeting, as well as supporters of the council’s current direction.

“I respect the democratic right of Ngāpuhi, and all citizens, to peacefully protest and make their voices heard,” she said.

“This is a direct result of the fundamental breakdown in trust and effective governance at the Far North District Council. We can’t continue with the status quo. The cracks in this council’s democratic foundation are now on public display, and I’m once again urging Local Government Minister Simon Watts to step in and appoint a Crown observer.”

However, Minister Watts confirmed to RNZ he would not be appointing an observer to the Far North District Council.

Local Government Minister Simon Watts said he would not be appointing an observer. RNZ / Samuel Rillstone

He said he was aware of concerns about tensions within the council.

“The local council and its members are locally elected, it’s not for Wellington to go intervene every time they do something I don’t personally agree with. Given the high statutory threshold required for such powers, I am advised that the council’s current actions do not constitute formal ministerial intervention at this time,” he said.

“I have, however, asked officials to engage with the council and report back to me if they identify any concerns or issues that warrant further investigation.”

Watts’ office confirmed the council was not being investigated, despite news reports to that effect.

The Minister’s letter to the council stated he was “satisfied that the council is conducting its governance appropriately and any disagreements between council members can be managed through its governance processes”.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Timaru cafe inundated with calls after AI tool lists phone number for hospital

Source: Radio New Zealand

The phone number for Sopheze Coffee Lounge has been offered up when people search for Timaru Hospital. Google Maps / Screenshot

A Timaru café’s phone has been ringing off the hook but unfortunately many aren’t seeking a top-notch toastie – instead they’re after a doctor.

Google’s Gemini Artificial Intelligence (AI) tool had been offering up the phone number for Sopheze Coffee Lounge when people searched for Timaru Hospital.

Sopheze Coffee Lounge manager Vanessa Keen said the problem started about six weeks ago.

Café staff noticed a big increase in hang-ups and wrong numbers.

“People would say ‘sorry, wrong number’ and hang up or people ringing… asking for radiology. I had one yesterday who wanted to confirm his appointment with me,” Keen said.

“We get about 15 to 20 phone calls a day.”

It took a couple of weeks to figure out the problem, she said.

“Then it clicked … I said to this lady on this phone ‘where did you find this number?’ and she said ‘Google, I googled Timaru Hospital and this is what came up’. I asked her to send the screenshots through to me and I sent them through last week to the local health board.”

It appeared the correct number came up if people searched for “Timaru Hospital”, but those searching “Timaru Hospital phone number” got a direct line to Sopheze.

The frequent calls were a unneeded disruption but Keen said she also worried getting the wrong number would add to people’s stress when they needed to contact the hospital.

Health New Zealand – South Canterbury posted on social media on Monday alerting people to the problem and asked Google to fix the issue.

Andrew Lensen, a senior lecturer in AI at Victoria University said it was common for AI summaries to contain errors.

“Sometimes it’s because when Google has gone through and scrapped these website their algorithms – their AI models – have got a bit confused or mismatched two pieces of information together. Sometimes it is what we call a hallucination where the model makes things up,” Lensen said.

“It is a bit strange but my best guess is that maybe these phone numbers were listed in a similar place, maybe a Timaru website or community page, and the model has mismatched that association.”

It was a reminder to treat AI summaries with caution, he said.

“When you look at the AI summary you’ll see that there are links in the summary to the Ministry of Health pages. If you click on those pages it will take you through, for example, to the Facebook page or the Ministry of Health page for Timaru. If you click on those pages you can find the number of those official websites,” Lensen said.

“Its just a good reminder that the summaries are often wrong. It even says that at the bottom of the summary.”

Getting errors corrected was not always straightforward either.

“These big tech companies tend to be quite hard to contact in terms of these types of errors. They are not overly concerned about it, to be frank. Sometimes the best way to get a change is probably getting someone like RNZ to publish on it because then Google will probably take note and adjust it,” he said.

There might be a contact form on Google’s website but it could be just a matter of waiting for the contact information to naturally update, he said.

Google said, in an emailed response, the issue was now fixed.

Google added people could give inaccurate information a downvote.

Health New Zealand South Canterbury group director of operations Rachel Mills said it regularly reviewed online information to ensure it was accurate and encouraged people to use official health websites.

Sign up for Ngā Pitopito Kōrero, a daily newsletter curated by our editors and delivered straight to your inbox every weekday.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Injured teen star Sam Ruthe won’t be rushed back onto the track

Source: Radio New Zealand

New Zealand runner Sam Ruthe PHOTOSPORT

No time frame yet on a possible return to the track for teen running star Sam Ruthe.

The 17 year old revealed at the weekend that he had suffered a stress fracture in his leg.

It put into doubt his plan for the year which included the Commonwealth Games in Glasgow in July followed by the world under-20 championships in the United States.

His father Ben Ruthe said Sam’s team have had a chance to review his medical status and complete a recovery plan back to fitness.

“The nature of the injury to his Fibula means that Sam will have a full recovery without any lasting impact to his running career,” Ben Ruthe said in a statement.

The teenager is being treated by High Performance New Zealand Doctor Dan Exeter and Tauranga based Physiotherapist Leanna Veale along with with his coach Craig Kirkwood.

Sam Ruthe pictured with his father Ben. Photo / Andrew Cornaga

His father said his son’s recovery includes swimming and biking before the introduction of “load bearing exercise moving through to jogging.”

Ben Ruthe said the aim is for a full recovery rather than rushing back to training.

“It means no decisions have been made around the upcoming northern hemisphere track season at this time.”

Ruthe has broken a a number of records over the last year including Sir John Walker’s long-standing national mile record when he clocked 3min 48.88sec at an indoor meet in Boston in February.

Sign up for Ngā Pitopito Kōrero, a daily newsletter curated by our editors and delivered straight to your inbox every weekday.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Fuel crisis: Support workers challenge government to do their job for a day

Source: Radio New Zealand

Helen says most support workers earn the minimum wage. RNZ / Charlotte Cook

Support workers suggest the government spend a day with them to understand why an increase to 82 cents per kilometre is a joke.

The government has announced a temporary 30 percent increase in mileage reimbursement rates for home and community support workers to offset soaring fuel costs.

This is still under the recommended reimbursement rates set by Inland Revenue before fuel prices climbed towards $4 a litre.

“Here’s a tiny little bit of ‘let’s keep everybody quiet’… It’s almost like a joke.”

Helen has been a support worker for 18 years.

Each year she thinks it will be her last, but every year she says no, wanting to wait until after a client has died. Each year she finds another person to wait for.

Across nearly two decades Helen has arrived to find her clients have hurt themselves, died overnight, she’s helped families dress their dead. She knows everything about them. Their kids’ names, what they do, how they like their coffee. As a support worker, she becomes part of the family.

She knows the job and the roads in Waikanae like the back of her hand.

On this particular Thursday she had six appointments, although it was likely to be more; they get added into her day.

RNZ / Charlotte Cook

‘It shouldn’t have taken a fuel crisis to get an increase’

She starts the morning shift at 7.15am with 140km left in the tank.

The last time she filled the car it cost $163.

“It shouldn’t have taken a fuel crisis to get an increase,” she said.

She needs her own car each day to travel between clients, but this increase doesn’t cover the car itself, or any maintenance.

The increase is also only available for a year, or until petrol prices are below $3 per litre for four consecutive weeks.

After that it’s back to 63.5c per kilometre.

“A lot of us are on the living wage…the new people that are coming on, that are still going through their qualifications, I mean, they’re on minimum wage, plus they’re having to prop up their own petrol and obviously car maintenance and things.”

For support workers it’s not just the petrol payments that upset them. They also lost their pay equity claim, and feel undervalued by the government.

Helen works incredibly hard, her clients know that too. One of them tries to give her morning tea to take away, knowing that between appointments, she will barely have enough time to cover the travel, let alone breaks.

Waikanae town and the beach are just over 7km away from each other, her clients are spread between the two.

” I just say I’m staying in Waikanae and that’s the end of it… the further you go, the more it’s going to cost you.”

However Helen said many staff go back and forth up and down the coast, sometimes travelling from Palmerston North and the Hutt Valley.

Helen is only working with clients in Waikanae to try and cut down the distance she travels. RNZ / Charlotte Cook

A morning shower, first thing in the afternoon…

But she still does her fair share of bouncing around. Her first and third appointments were two streets over from each other, but instead she had a 14km trip to see the client in between.

Her company does the roster to meet what the client needs but when only some of the petrol is covered doubling back is a hard pill to swallow.

It’s also a problem trying to meet people’s needs; most want their shower early, but staffing shortages mean a morning shower comes at 1pm.

Everything is timed to the minute.

“This morning we had 10 minutes for dressing, 20 minutes for hygiene, which is a shower, 15 minutes for meal preparation, and five minutes for medication.”

She sets a timer to see if it’s possible to achieve it all in 45 minutes.

That’s her least favourite bit, often the time to do the tasks takes longer than allocated, meaning she either must leave unfinished, or the rest of her clients wait.

Her alarm went off right on time, she only makes it out because her client had already made himself breakfast.

Leaping in the car, she’s off to the next one.

The problem is despite the fact she’s so far on time, it’s after 9am. She has two 30-minute appointments at different houses and then needs to be 7km away at 10am.

But that math doesn’t add up. More than an hour’s worth of work, but less than 60 minutes to fit it into.

‘We’re going to be late’

“We’re going to be late” – 30 minutes late to be precise.

But she doesn’t dwell, delicately weaving her way through the streets to her next location, a client with terminal cancer.

“The lady that we’re going to now has been waiting for, it’s called a multi-chair that you can interlink with a system that goes over the bath and into the shower.

“She hasn’t had a proper shower in a year.

“We’ve all just been kind of hoping that she’ll get her chair before she goes so she can at least experience one chair before she leaves.”

By visit five, Helen’s clocked up 30km and an hour behind the wheel between bookings.

She hadn’t stopped for food, water or even a loo break, just sprinting between clients.

Helen had to do that once, not sprinting but walking. Her car broke down, she had no other options and no help from her company, so she packed a backpack and requested clients close together, because she’d be hitting the pavement.

“I feel very privileged doing my job and I’m sure everybody else that works in the same job feels very privileged as well.

“It’s a real feel-good job.

“People really appreciate us coming and that’s lovely but we can’t come if we can’t afford to come….

“Unfortunately, our cars don’t run on feel-good feelings.”

Support workers do the work no one else will

Her day ends at about 12.45pm with 45 kilometres clocked up.

She’s right, those good feelings won’t fuel the car. For today’s rebate she will receive around $37.

That’s $15 short of what IRD suggests for petrol repayments. That doesn’t cover car maintenance or costs to keep it on the road.

Helen said she wouldn’t be doing it if she didn’t love it and feel appreciated by the clients, but the reality is, it costs her money.

“I challenge anyone to come out and spend the day with me… see what we do for a day and actually how much we do and see how much of a difference we make in the community but also how hard we work to make that difference.”

Her last but enduring question she asked herself, “who would do this if we didn’t?”

Who looks after the elderly, the sick, people post-surgery? Where do they go, the overfilled hospitals, retirement homes they can’t afford?

“We are fighting for the time for them, but we’ve also got to fight for ourselves… it’s a fight all round.”

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

New Zealanders’ trust in news is up after years of slumps

Source: Radio New Zealand

Dr Merja Myllylahti and Dr Greg Treadwell from the AUT’s Centre for Journalism, Media and Democracy. RNZ / Jeremy Ansell

“News and information you can trust,” a serious voice intoned at 7.30am last Monday morning – with a suitably serious soundtrack – before the familiar voice of Nicola Wright kicked in with the headlines during Morning Report.

On the daily promotional trailers, the new co-host John Campbell also promises “news and information you can trust on Morning Report.”

Trustworthiness is a message RNZ wants listeners to get.

In an interview last week looking ahead to his Morning Report debut last Monday, Afternoons host Jesse Mulligan asked John Campbell if public perception of him as left-leaning might be a problem.

“I’m not worried about that. We need to ask the people who are saying that why they’re saying it and what their agendas are,” Campbell replied.

Perception bias was common today, Campbell said – and it’s in the eye of the beholder.

He promised to stay faithful to the requirements of journalism to be fair and “ignore the chatter”.

But the pressure on state-owned broadcasters to increase reported levels of trust in them is hard to ignore – and it comes from the top.

“Trust in the media remains an important issue for shareholding ministers, and we continue to expect RNZ to lead by example and share its experience to strengthen the public’s trust in the wider media sector,” the broadcasting minister Paul Goldsmith said in a recent letter to RNZ’s chair.

He wants the state-owned broadcaster to set “ambitious” targets for trust in its next Statement of Performance Expectations.

Who trusts who the most?

The AUT’s Centre for Journalism Media and Democracy. The AUT’s Centre for Journalism Media and Democracy.

Trust – like bias – is also in the eye of the beholder, and difficult to measure meaningfully.

But the most meaningful measure comes in the annual report on trust in the news produced by the AUT’s Centre for Journalism, Media and Democracy (JMAD).

And this year the news was better for RNZ – and the rest of the media.

“In 2026, New Zealanders’ trust in news in general improved significantly, with 37 percent of New Zealanders trusting the news, compared to 32 percent in 2025,” said the 2026 report.

But it’s still a lot lower than the first time Horizon Research surveyed New Zealanders in 2020 for and 53 percent trusted “most news most of the time”.

Over the next five years the same survey recorded successive slumps, before stabilising last year.

This year trust in the news people consume themselves was also up to 50 percent from 45 percent in 2025.

That’s closer to the global average recorded by the latest Reuters Digital News Report’s survey of 48 other countries.

RNZ was perceived as the most trusted news brand this year, closely followed by the Otago Daily Times and TVNZ – just like last year.

The ODT was the marginal front-runner in 2024, prompting the paper to boast on its masthead it was the country’s most trusted news brand.

The Otago Daily Times proudly proclaims its leading status in the AUT’s annual Trust in News in Aoteroa New Zealand. Otago Daily Times

Newsroom, Interest.co.nz, The Listener and the Waikato Times were jointly perceived as the fourth-most trusted brands in the JMAD survey.

Trust in significant New Zealand news brands increased this year across the board.

Other evidence of an uptick in trust

supplied

Another survey modelled on an international one – the Edelman Trust Baromoter – also recorded a boost.

This year’s survey – conducted here by communications agency Acumen – found 39 percent of New Zealanders trusted the media compared to 35 percent in 2025.

A 2024 survey commissioned by the News Publishers’ Association found higher levels of trust in the media outlets New Zealanders know and use.

An independent report in 2024 for the Ministry for Culture and Heritage which surveyed more than 2000 people over 18 found 48 percent agreed “news reporting is fair and balanced.” But a healthier 57 percent agreed that “news reporting is trustworthy”.

An RNZ survey of 1500 New Zealanders found trust in RNZ rose from 49 percent in 2024 to 58 percent in 2025.

The number of complaints upheld by the watchdog bodies – the Media Council and the Broadcasting Standards Authority – has also remained steady in recent years in spite of an increasing number of complaints made.

Why is the perception of trust bouncing back?

“The impression we have is a growing consciousness in the public mind about the risks of low-quality information like AI slop, deepfakes and mis- and dis-information. People are looking for verified information. And of course the bottom line is that’s the news,” JMAD’s Dr Greg Treadwell told Mediawatch.

JMAD’s Dr Merja Myllilahti told Mediawatch respondents specified that journalists can be held accountable.

One quoted in the report said: “Traditional mainstream media may not necessarily tell the whole story or there might be a slant on it, but I don’t expect they’re going to lie. Podcasters and influencers don’t pay a penalty for lying and they lie frequently.”

Social media conundrum

Two reasons suggested for trust in news slumping between 2020 and 2024 were too much opinion in the media – and unreliable stuff circulating on social media.

“It’s social media that is dragging the media category down. Trust in social media is at 23 percent, which is firmly in the ‘distrust’ category,” Accumen CEO Adelle Keely told Mediawatch in 2024.

“It would suggest local media, and local journalists where they are bylined – (are) more trusted than more just general news.”

Last month Keely told The Fold podcast it was up to respondents to define media themselves when asked: ‘how much do you trust media to do what is right?’

“If they get most of their news from Facebook, they might think of Facebook as the media rather than the distinction that you or I might have.”

But New Zealanders’ trust in news on social media is also up from 13 percent in 2025 to 17 percent in this year’s JMAD report – even at a time when social media’s had more bad press than ever before.

Turning off and tuning out

The AUT’s Centre for Journalism, Media and Democracy JMAD

The JMAD survey again recorded a level of news avoidance in New Zealand much higher than the global average.

While respondents said they had a high level of interest in news in 2026 as well as greater trust, 78 percent avoided news to some degree – compared to 73 percent a year ago.

“You may trust the news but still avoid it. It’s overwhelming in its negativity and the world is in a web of different crises all impacting each other at the moment. People are avoiding it – even if they trust it – for their own well being,” JMAD’s Dr Greg Treadwell told Mediawatch.

“We all understand it’s good not to be on your phone scrolling negative news too much. So people avoiding it makes sense.”

You can read the full report here.

Sign up for Ngā Pitopito Kōrero, a daily newsletter curated by our editors and delivered straight to your inbox every weekday.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

What has happened to my Sharesies?

Source: Radio New Zealand

RNZ’s money correspondent Susan Edmunds is questioning her paltry returns from Sharesies. RNZ / Marika Khabazi

Share markets have had a pretty good run over the past decade – albeit with some notable blips.

Why then, has my share portfolio via Sharesies had a relatively dismal return?

Sharesies displays a “simple return” on its investment dashboard, which represents the lifetime performance of the investment.

Mine, running since 2017, was sitting at just over 26 percent on Tuesday. At first glance that doesn’t look bad – but that’s less than 3 percent a year. I could have done better in a conservative managed fund (about 4 percent a year over a decade, according to Morningstar).

There are some caveats here – I had some share and fund investments held outside Sharesies that I moved in at various points, so their performance is only captured from the time I moved them over.

Still though, I would have hoped to have done better. My KiwiSaver, for example, which is currently in Milford’s active growth fund, has returned 8.33 percent a year since inception.

So what went wrong? I asked some experts to have a look.

Individual stocks

I own shares in a range of companies, predominantly in New Zealand.

Their performance is a mixed bag but this is where some of the major weakness in my portfolio is.

A2 is up just under 9 percent since I invested (there was a brief heyday in 2020). Air NZ is down more than 40 percent.

ANZ is up more than 134 percent but Fisher and Paykel Healthcare is only up 7 percent (though this was transferred from another platform in early 2025). Fletcher Building is down 10 percent, Ryman is down 57.66 percent.

Overall, my stocks have an average return of 17 percent and only six of 13 are in profit.

Kernel founder Dean Anderson said the mixed results showed the risk of putting too much money into a few names.

He said, while new investors were often told to “buy what you know”, it wasn’t always the best advice.

“The idea is that if you like a brand or use a product, you’ve got an edge. We don’t think that holds up, and your portfolio is a great case study of why,” he said.

“Familiarity can make you feel more confident, but it doesn’t tell you whether a company is well priced or likely to grow. Markets already reflect what is publicly known, so what investors are often bringing is familiarity, not necessarily insight.”

He said owning individual stocks was not inherently a bad idea. The problem was that the range of outcomes was huge.

“One stock can double while another loses nearly everything, and there’s no way to know in advance which is which. That’s the reality your portfolio shows: Intel up 197 percent, Me Today down 94 percent, both picked by the same person with the same good intentions.”

(A note from me – fortunately not with the same amount invested in each!)

Anderson said people needed to move beyond buying the stocks that felt familiar.

“When you love Air NZ as a brand, or you’ve been a Ryman resident’s family member, or you use My Food Bag every week – that feeling of ‘I know this company’ is real, but it doesn’t tell you anything the market doesn’t already know. Share prices reflect everything that’s publicly known. What you’re actually bringing is familiarity, not insight – and familiarity tends to make people more confident, not more accurate.”

Koura founder Rupert Carlyon said I shouldn’t feel too bad about the poor performance of many of my shares because few people “if any” could consistently beat the market over the long term.

Rupert Carlyon, founder of Koura KiwiSaver. Supplied

“For small or mid cap stocks, a fund manager will meet management two or three times before investing which shows the importance of the quality of management. They will also talk [to] three or four research analysts to get their view before investing.

“Investing in individual stocks is really hard because it requires a lot of work. You need to create a solid investment thesis and keep on testing that investment thesis each and every week.

“I’m guessing you bought Fletcher Building because it had been through one of their multiple profit downgrades and it all of a sudden got cheap … Air New Zealand, you probably did the same. Me Today, because they sold a really glitzy glam story.

“This is kind of why you invested, was kind of similar to what most retail investors do. They look at stuff that’s cheap. They look at stuff that’s fallen. They look at stuff that kind of has a bit of glitz and glam about it.”

He said My Food Bag was a good example. At the IPO, in which I invested, there was a lot of support from retail investors like me but not so much from institutional investors.

“They didn’t believe the story and they couldn’t get their heads around the strategy and therefore the retail guys got massively over allocated.”

Greg Smith, investment specialist at Generate said a couple of large losses had dragged down my overall returns. “So it’s not that there weren’t any good picks, it’s that a handful of bad ones had an outsized impact.”

Carlyon said if I had skipped investing in those companies and had instead put my money into two global funds, ACWI and JGLO (more on those in a moment), I could have got up to 130 percent over the past decade.

He said it was also worth looking at why I have such a heavy New Zealand exposure.

“You own a house in NZ, you will get your pension here in NZ, you already have a massive exposure to NZ, so it can be better to remove your exposure to NZ as you are already overly exposed to the NZ economy. When thinking about this stuff, it is important to think about everything together rather than looking at your investment portfolio separately.”

Funds

I’ve done better with most of my funds.

I have a range that I automatically invest in every month. The Smart Total World ETF is up 90 percent. The Smart Australia Financials ETF is up more than 100 percent.

Others are more like 50 percent. Overall my funds had an average of 56 percent return but all were positive.

Greg Smith, investment specialist at Generate. Supplied / Generate

Smith said I had been running two strategies at once. “Your ETFs have delivered solid, market-like returns over time, while your individual stock picks have been much more mixed, with a few quite large losses pulling things down.”

Carlyon said I could think about why I have so many ETFs – just under 10.

“There are a few different things in there and it might be easier to combine them all into the Total World ETF to reduce transaction costs. I am a massive fan of ACWI – the ishares global product with an expense ration of 0.32 percent. And the other one I like is JGLO – you can buy this in Australia, it has a good fee and gives you an active management approach taking the thinking away from you. I like to tell people go 50/50 on those two funds and you get a really good global exposure and you get both active and passive management for a low fee.”

Anderson agreed I should be keeping an eye on the fees I’m paying.

“Looking at your portfolio, notably your Smart investments, while the annual management fee difference between something like a US 500 ETF at 0.34 percent and our 0.25 percent is relatively small in isolation – about $9 a year for every $10,000 invested – the more meaningful drag is often the transaction fees on regular auto-invests. If you’re investing $100 regularly and paying a 1.9 percent fee each time, that $1.90 cost is effectively equivalent to 21 years of that management fee gap. Over time, that upfront friction can eat into your compounding significantly.”

So what next?

Carlyon said other people probably have similar portfolios and outcomes to me.

“You’ve got to remember back in the day, Sharesies had the smart platform and they didn’t have any international options.

“It’s really interesting right now, you watch it and a lot of the capital raises, Sharesies is now a really important part of the capital raising process for a lot of New Zealand businesses. They’re pumping individuals like Air New Zealand, they took a huge amount during the Covid rights issues, all of that kind of stuff.”

Anderson said Sharesies has done something genuinely valuable by getting more people to start investing. But a few years in, many investors were now taking stock – moving from their early experiences toward a more considered stage of building long-term wealth.

Carlyon said I should be thinking hard about all of the individual stocks that I own and asking whether I would be willing to buy more.

“And if you’re not willing to buy more, then you should be thinking yourself, does that mean I should be selling it? The only reason you might say, I don’t want to buy more is because I’m actually pretty happy with my kind of exposure. I might have 3 percent of my portfolio in Fletcher Building and I think that’s enough.

“But if you’re sitting there going ‘I don’t really know, I don’t really like it. I’m kind of sick of the downgrades and I’m sick of, and I’m just holding it because I don’t want to crystallise my loss’, you should be getting out.

“I suspect there are a lot of people with Sharesies portfolios that look extremely similar to yours. In fact, I looked at one on Thursday, which was, they all have the same stuff, right? They’ve all got Air New Zealand, Fletcher Building, Kathmandu.

“A whole lot of them have got The Warehouse too, actually, because they all kind of Covid downturned and then people bought in during that period. And then they haven’t really delivered anything. If anything, they’ve gone backwards since then. And so the big question I’d be posing to all of those people is, now, should you be just crystallising those losses and moving it into a fund versus doing something else? I think you probably should, unless you’ve got a strong belief otherwise.”

Sharesies has not yet responded to my request for comment.

Sign up for Money with Susan Edmunds, a weekly newsletter covering all the things that affect how we make, spend and invest money.

– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand