How rising costs are reshaping New Zealand’s regional air links

Source: Radio New Zealand

The Regional Connectivity Fund provided $30 million in concessionary loans to allow some regional airlines to consolidate debt, refinance loans and invest in aircraft maintenance or upgrades. RNZ / Quin Tauetau

Explainer – Regional airlines across New Zealand are warning key air links are under growing pressure, as rising fuel and operating costs force tough decisions.

Westport is the latest town at risk of losing its only air connection and industry leaders warn it might not be the last.

Here’s what’s happening.

What changes have regional airlines made?

Originair is poised to scrap its Westport to Wellington route, unless it gets more government support, leaving the town without flights.

Air Chathams has introduced a $20 fuel surcharge per ticket citing “recent events in the Middle East impacting global fuel markets”.

Golden Bay Air chief executive Richard Molloy said his airline had reduced the number of flights between Tākaka and Wellington in May.

The airline was also the first recipient of a loan from the government’s $30 million package supporting struggling regional routes.

Sounds Air cut two routes and sold six aircraft last year with managing director Andrew Crawford warning that might not be the end of cuts.

Since the Covid-19 pandemic he said small airlines had been grappling with “spiralling, absolutely out of control costs”.

“Airways, airports, fuel, parts, finance, everything. Since Covid it’s just been an absolute nightmare trying to keep the costs under control in regional aviation,” Crawford said.

“The pressure on these airlines is extreme. Regional aviation in this country has been decimated and there’s more to come, I would say, if things keeps going like this.”

How much extra pressure is coming from fuel price rises?

Barrier Air chief executive Grant Bacon said the conflict in the Middle East had prompted sharp price shocks for regional airlines – sometimes with very little notice.

Barrier Air chief executive Grant Bacon says the conflict in the Middle East has prompted sharp price shocks for regional airlines. RNZ / Kate Newton

“After receiving a 95 cents per litre increase [last week] we have now also received a 12 cent increase… so it just goes on and on. Funny enough, I’ve just received another notification email from BP stating potentially more price rises. I’m too scared to open it,” he said.

“The issue is we sell tickets months in advance and we price in fuel and we consider perhaps that the fuel may increase, it may decrease and it’s a game of averages. But when you’re talking a 60 percent move in one bound it is certainly difficult to cope with.”

Molloy said fuel price rises so far equated to about $15 extra per passenger on an average Wellington to Tākaka Golden Bay Air flight.

Airlines simply could not rely on customers to pay that, he said.

“There’s a subtle equation there with fares and demand. Obviously if you increase your fares then eventually you will start to lose potential bookings,” he said.

Sounds Air managing director Andrew Crawford. Sounds Air

Sounds Air managing director Andrew Crawford said he expected fuel prices would eventually double.

“This is a big problem what’s going on here – big problem. And I don’t think we’ve quite got the brunt of it yet,” he said.

Why do regional links matter?

Bacon said regional airlines, like Barrier Air, not only carried passengers and leisure tours, they also carried “freight, medical supplies, doctors, passengers that are visiting Auckland in order to receive treatment such as ongoing chemotherapy”.

“These links are just vital to communities,” he said.

Ruatoki resident Lisa Rua said she had been flying from Whakatane to Auckland for treatment of a pelvic mesh injury.

She had taken the trip about six times in the past year and could not imagine what she would do without flights.

“Driving is definitely not an option and I haven’t got a family member who is able to do that for me either… It would definitely be very difficult for my recovery if I can’t catch a plane,” she said.

“It is our only in and out of the area unless we catch a bus, which if you’re not well is not really a good option.”

New Zealand Airports Association chief executive Billie Moore said there had been a trend towards larger aircraft in New Zealand, making it harder for regional routes to be commercially viable.

“That’s why you saw some time ago, for instance, Air New Zealand withdrawing their Beechcraft fleet. Some of those routes were then picked up by smaller regional airlines.

“That overall trend – most major airlines moving to larger aircraft – means that the role of these smaller operators around New Zealand becomes more and more critical. They’re the only ones flying the types of planes that are going to work for these kinds of routes,” she said.

“What you need is a system that allows those larger airlines to grow, to support whatever regional networks they can, but also allows smaller operators to continue operating efficient fleets that serve regional New Zealand.

“At the moment that is getting harder and harder.”

What government support is available for regional airlines?

The Regional Connectivity Fund provided $30 million in concessionary loans to allow some regional airlines to consolidate debt, refinance loans and invest in aircraft maintenance or upgrades.

Associate Minister of Transport James Meager said the fund, announced last August, was designed to “stabilise the regional sector” and give airlines more headroom.

Moore said it took a lot of work and commitment from senior ministers to get off the ground but it was not a perfect fix for the current pressures.

“While the loan funding will be extremely useful and valued by these airlines, as they look to try and restructure some of their operations, it’s not going to deal with the ongoing operational cost and making some of these routes more commercial,” she said.

“There may well be points where the economics of it all make it too hard for some of these routes to operate.”

Golden Bay Air said it was yet to receive lending it had secured.

“We’re still going through the quite considerable due diligence attached to that being approved. But look, it will be good timing for sure,” Molloy said.

Bacon said the Regional Connectivity Fund appeared to be “incredibly slow moving”.

“I wouldn’t want to rely on continuity of services based on that package at this time… And I wouldn’t want to get into debt to fund loss-making routes,” he said.

What more support do airlines want?

Bacon said the most effective support would be relief from government-imposed costs.

“Probably the most valuable thing that the government could do… is that we need to see some relief on levies such as airways charges and also CAA levies,” he said.

It might also be time for the government to consider ongoing subsidies to keep regional routes operating, Bacon said.

“Overseas that’s a very regular occurrence especially in North America, Canada, a lot of routes in Europe. We bought an airplane from France a couple of years ago from an operator and that airplane was 100 percent subsidised – and they were servicing an island probably not too dissimilar to one of our main routes, which is Great Barrier Island,” he said.

Moore said that also made sense to the New Zealand Airports Association.

“Intervention now shouldn’t be seen as a point of failure but we should recognise that we’ve had a lot of decades of success where we haven’t had to intervene with government funding.

“We’re at the point now where we should think carefully about how to make sure the system is resilient for the future,” she said.

“Most countries provide some kind of foundation of support for regional routes. And there’s a reason for that.”

However, Molloy said longer-term support should focus on reducing compliance and airport costs rather than directly subsidising routes.

“For us what the government has done is quite fitting over the longer term. From our perspective the route should be inherently viable and the government – by reducing sort of compliance costs, limiting landing fees – these kind of things are more appropriate measures rather than underwriting certain routes.”

What is the government planning?

Meager said the government was doing a lot of work to try to reduce cost pressures across the board.

Criticism the Regional Connectivity Fund was slow was probably fair, he said.

Associate Minister of Transport James Meager. RNZ / Nathan McKinnon

“With increasing pressure on prices with the conflict in Iran it’s timely that we’ve got that fund but it’s also timely that we look at what other things we can do to support regional connectivity,” he said.

While that was unlikely to include cuts to Civil Aviation Authority levies or airways charges, Meager said he had tasked the authority with a wider rules reform programme “to make sure that we aren’t putting any unnecessary regulation and costs on the aviation sector”.

“We’re looking at what the range of options are depending on how long this conflict goes.

“So in a similar way that ministers are looking at what are the triggers and scenarios for interventions on the fuel price, similarly for me in the aviation sector what are the triggers for intervention when routes are at risk particularly routes to vulnerable areas?

“We’ll be considering those options in the coming few days or weeks and making some decisions as things change.”

As the part-owner of some airports, the government was continuing to invest in capital upgrades and maintenance “to make sure that they are viable and continue to operate”, Meager said.

“I understand the arguments for more intervention. At the moment, where we are placed is that we prefer to make investments around infrastructure.”

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‘Abysmal, unfair’ – NZ Brits say they count for less than EU migrants

Source: Radio New Zealand

Dual British or Irish New Zealanders have no exemption to the new UK border rule. RNZ /Gill Bonnett

Dual United Kingdom-New Zealand nationals say it is unfair some European Britons are allowed to dodge new passport rules, while British migrants in other parts of the world have to fall in line.

British citizens or their children who used to visit family and friends there using only a New Zealand passport and an ETA were “bodyslammed” by news last month they would need a UK passport, one migrant said.

Steve Horrell, of Upper Hutt, had already applied for and received his passport, but his son overseas had to scramble for documents so that the whole family – including young grandchildren classed as British – could join him on a trip to the UK next month.

He said Monday’s revelation that European Union nationals granted British citizenship post-Brexit under the Settled Scheme (EUSS) could get permanent exemptions from needing UK passports to travel there was unfair.

“I find it disappointing, actually, because it would be very easy to treat everybody the same. To my mind, if you’re going to apply something and say, you know, in my son’s case, they have to have British passports, why can’t they just apply that around the world? Because there might be a guy living next door to him who falls under this EUSS thing, whose kids might not have to do this, but his do.

“I do think it’s unfair because, Britain voted to be not part of the EU anymore and in many cases, I’ll be quite frank, I think that the government in the UK, whichever government, they sort of can choose between the laws they want to interpret, which suits them best.”

Former Te Papa museum curator and academic Mark Stocker says it’s ‘nuts’ that immigrants from Britain and dual citizens through descent can no longer travel on a New Zealand passport to enter the UK. Supplied

Mark Stocker, also born in the UK and a dual New Zealand citizen, said he was feeling disaffected about the UK policy and response, and sorry for travellers who were affected in more extreme ways, such as needing to visit sick relatives.

The change for EU settled status citizens reinforced the feeling that dual citizens elsewhere now had second class status, he said – behind those who only needed a $37 ETA or a third country’s identity document.

“If you’re being charitable, it’s a small step forward from a realisation of how god-awful the change policy was. But the expat Canadians, New Zealanders, Australians and more, it does nothing whatsoever for us.

“It’s perfectly consistent with the abysmal way in which the whole thing was introduced in the first place, where lies were told by the British government about us being told in good time.

“If the government had fairly signalled the new policies, then one might grin and bear them”.

But the way it has been introduced was “pretty dreadful, pretty abysmal really.”

He could not use an expired UK passport – one of the suggestions the UK put forward as a temporary measure if people also had their valid New Zealand passport – because he threw it away when it expired.

Countries such as Australia and Japan were looking like more attractive alternatives to Britain for a holiday, especially with the war in the Middle East, he said.

The Home Office said the change was made to ensure rights under the EU-UK Withdrawal Agreement were upheld.

The British High Commission in Wellington has been approached for comment, including whether it has had to help citizens who have been trying to travel to the UK but did not have the right passport.

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School attendance services warn rising fuel prices likely to drive up truancy

Source: Radio New Zealand

Attendance services warn rising fuel prices are likely to drive up truancy. 123rf

Attendance services warn rising fuel prices are likely to drive up truancy.

Two service providers, one in rural Northland the other in Auckland, say transport costs are a big driver of student absences and they expect it to get worse.

Meanwhile, one of the providers, Mangere East Family Service Centre, said long-term truants had often lost the physical fitness they needed to cope with a school day and had to be eased back into classes.

The centre was the new attendance service provider for 22 schools in the area after the government regnegoiated 83 contracts last year.

Chief executive Caroline Tana-Tepania said bidding for the contract was a logical progression because its social workers in schools were already working a lot with truants.

Even so she was surprised by the scale of the problem in the area – so far the centre had been charged with tracking down 400 children who were not enrolled in any school, about 230 of them historical cases from last year.

“I knew that it was an issue, but I certainly wasn’t aware of the extent of the numbers,” she said, adding that schools would be starting to alert the service to their chronic truants.

Anika Channa managed the centre’s nine-person attendance team and had previously worked in attendance for three-and-a-half-years.

She said one of the biggest changes she had noticed in the government’s attendance service overhaul was greater involvement of other social services.

“In my experience, there are a lot of factors as to why children are not going to school. It’s actually not just that they don’t want to go. There’s barriers like transport, housing, health. So having those community organisations involved helps us navigate the families into the correct supports for them,” she said.

In addition, the service’s ‘attendance navigators’ now stayed in contact with children after they returned to school to ensure they maintained their attendance and dealt with any new barriers to attendance that might crop up.

“It just means that we’re able to intervene more quickly rather than having to wait for another referral to come through,” she said.

Channa said a major group of chronic truants was the children of families who had moved out of the area, but kept their children enrolled in a Māngere school.

She said many such families struggled to get their children to school every day and the rising price of petrol would make that problem worse.

Channa said finding non-enrolled children took a “bit of investigation”.

Often the family was not at their last recorded address and attendance officers had to ask schools for children’s emergency contacts, often members of their extended family, in order to track them down.

Channa said once children had been found, they had to be eased back into school.

“Going straight back into school for five days is just so much for them, it’s very overwhelming. It’s not just going to school, it’s socialising, it’s being out in the environment,” she said.

She said that was because many truants spent their time “bed surfing”.

“They just stay in bed and so when they go out to do anything, they get really, really tired so it takes them some time to adjust.”

Channa said consistency and “awhi” or support were the keys to a successful return to school.

Transport a massive problem

Ara Whakamaua director Lisa Halvorson. Supplied

Ara Whakamaua has been the attendance service for 26 schools across Hokianga and Kaipara for more than three years.

Director Lisa Halvorson said it usually worked with more than 500 students each year, successfully closing 70-80 percent of the cases by returning children to class or finding other education options for them.

She said this year was already “way better”, thanks largely to a new computer system that showed when and where children last attended school.

“Already we’re seeing that the closure rates are reducing and that the active cases are turning around a lot faster. So that’s really pleasing to see,” she said.

“In the past, we have just been chasing kids to look for them. Whereas now we actually have that last point of contact and we’ve got the ability then to see … a little bit of a pattern or to see how often they were attending and what that looked like. So it does make it so much easier,” she said.

Halvorson said there were a lot of reasons families might not send their children to school.

“Some of it can be as simple as the child doesn’t have the right PE uniform or no shoes, they don’t have a school bag or a lunch box or a drink bottle, and so the whakamā about that child walking into a school without that is hard,” she said.

“Transport is a massive one for us in our region, so the ability for our whanau to have warranted and registered cars or to be able to afford to run their children to school – we’re talking some distances of children having to travel 30 kilometres to get to the closest school one way.”

She said some cases had relatively simple solutions while others involved multiple agencies.

“They just don’t have a pair of shoes on their feet then sure, we’ll go to the Warehouse and buy them a pair of shoes and put them into school,” she said.

“If it’s a bit bigger than that, then yes, there are other avenues that we can support whanau to complete application forms or do hardship grants … We also connect with a lot of other social services in our regions.”

She said the job was rewarding when families received the help they needed and created stability for their children.

“To get the kids back to school and have a sense of well-being and self-worth and some mates around them and a bit of social connection, that goes a long way,” she said.

“Once we see the right supports in place, and then you see the attendance stabilise, and then you see the whanau feel a bit more confident, and then everyone’s navigating the system really well. That’s a massive win,” she said.

“Some of those children would never have had that stabilisation in their lives, because sometimes you’re dealing with little six and seven-year-old children, they’re too young, they don’t know any better.”

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Tattoo-ink induced blindness: Rare but rising

Source: Radio New Zealand

Despite one in five New Zealanders being tattooed, the vast majority are likely to have never heard of tattoo-associated uveitis.

It’s a condition associated with inflammation in the inner eye that, in some cases, can lead to permanent vision loss. The culprit may be an immune response to certain toxins in the ink used in tattooing.

To give you an idea about how rare it is, a recent study in Australia looked at 40 cases of tattoo-associated uveitis reported between 2023 and 2025 (Aussies are more tattooed than New Zealanders at a rate of one in four, so close to seven million people). However, reported cases globally have doubled since 2010. The cases in the study were often associated with black ink, the most common colour used in tattooing.

Rachael Niederer, an associate professor of ophthalmology at the University of Auckland, is researching the condition in New Zealand. At the same time, the Environmental Protection Agency is re-examining regulations that govern tattoo ink used in New Zealand, following new rules in Europe restricting thousands of toxic ingredients, essentially leading to a ban on green and blue ink.

“Anecdotally, we’re seeing a slight increase over time [of tattoo-related uveitis], but some of that is increased awareness and some of that is the increased rate of tattooing that we’re getting,” says Niederer.

She estimates with a “back of the envelope calculation” that one in 10,000 people who have a tattoo would get associated eye inflammation. Her current study is looking at 20 people in the Auckland area who experienced swelling and bumps at the tattoo site and inflammation in the eye.

There is still much to learn about uveitis and whether it is isolated or associated with another condition called sarcoidosis, says Niederer. Sarcoidosis is a rare inflammatory disease that has also been associated with leaking breast implants and first responders who breathed in high amounts of toxins in the aftermath of 9/11, she says.

Rachael Niederer, an associate professor of ophthalmology at the University of Auckland.

supplied

Niederer’s advice is that if you know you have sarcoidosis, then don’t get a tattoo, as it may increase your risk of having problems.

Those who already have a tattoo and their tattoo was inflamed and bumpy more than what is expected from the procedure, then think twice before getting more.

“…you’re just increasing the load of that on your immune system.”

“It probably increases the risk that you’re going to get other inflammation in your body, particularly your eyes is the bit that we worry about.”​

Auckland tattoo artist and co-founder of the Roots Auckland Tattoo Convention Ben Kaye had never heard of uveitis and its association with tattoos until he read the Australian study.

​A major concern for Kaye and other established artists is backyard novices using ink bought online from countries that lack regulation. Often that ink is bought off Temu or Trade Me. The same goes for numbing cream that clients want to use while he works on them.

​He has never heard of professional tattoo studios using the cheap ink, as reputation is paramount in the industry, he says. There have been huge strides in the quality of ink used in the last three decades, Kaye added.

​Tattoo ink is regulated in New Zealand through the Tattoo Ink and Permanent Makeup Group Standard, according to Dr Shaun Presow, the EPA’s hazardous substances reassessments manager

​“Ours haven’t been updated for a little while, so it’s definitely about time that we take a look at them, and that’s what we’re doing with this process.”

While the EU has tightened its restrictions, some tattoo bodies have voiced opposition that the rules have gone too far. Presow says the EPA is aware of the increase in tattoo-related uveitis, but reminded those considering a tattoo that it is extremely rare.

​“It’s unclear at the moment if this is linked to certain chemicals, or if it’s a more generic response to a foreign body, or something foreign inside the body, and sort of a more generic inflammatory response, so that’s something that we’ll try and dig into a little bit as well.”

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Road rules shakeup on the table – here’s what you need to know

Source: Radio New Zealand

Currently e-scooters are allowed to ride on the footpath and the road, but it’s illegal to ride in the cycle lanes, but this would change under new rules. RNZ / Samuel Rillstone

Both the previous government and the current one kicked the can down the road on making ‘sensible’ changes to road rules, but now the changes are back on the agenda

Every day, across the country, kids break the law by riding their bikes on the footpath.

Every now and again they might get a growling from a grumpy passerby, but for the most part, Kiwis recognise that it’s a safer alternative to a child riding where they’re technically supposed to – in a cycle path, or on the road.

“I think most parents who have got kids riding their bikes will probably be doing it on the footpath,” director of greater Auckland Matt Lowrie said.

But now, the government has proposed changes to road rules that would mean children 12 and under are free to ride where it’s safest – on the footpath.

In a press release, Transport Minister Chris Bishop said the changes were aimed at “fixing the basics” for big and small forms of transport.

They come in two packages with the first including:

The second package relates to heavy vehicles.

This article is focused on the first package and what it means for drivers, riders and pedestrians.

These changes aren’t a new concept.

National announced similar rules in 2025 and the previous Labour government proposed changes to footpath rules in 2020.

Matt Lowrie, who is an avid cyclist, said these changes had been a long time coming.

“A lot of these are quite common sense changes and so the government are now getting back to it again and looking to get them approved.”

New Zealand director of road safety charity BRAKE, Caroline Perry, said the organisation welcomed the changes, but would like clearer guidance on some aspects.

“There are some small parts to it that we would like some clarification on in terms of things like children up to the age of 12 being able to cycle on footpaths. What about their parents or guardians?”

Currently e-scooters are allowed to ride on the footpath and the road, but it’s illegal to ride in the cycle lanes, but this would change under new rules.

“In legislation, only bikes can be on cycle lanes, whereas actually in terms of the speed that e-scooters are generally going, they actually match more appropriately the speeds that are on the cycle lanes, so that makes sense that e-scooters could use those lanes rather than footpaths,” Perry said.

The proposed change to this rule could help improve safety for e-scooter riders – especially important with e-scooter-related ACC claims on the rise.

Between 2022 and 2025, new ACC claims involving e-scooters increased by 55 percent across all age groups.

Young people under the age 25 made up close to half of ACC claims between the beginning of 2026 and early February.

Perry said more could be done to minimise riding risks.

“We need more investment in infrastructure, particularly for active modes.

“Part of making it safer to walk and cycle is to have more of those dedicated facilities for them such as bike lanes.”

Despite all the negative commentary that can come with e-scooters, Lowrie says the positives do outweigh the negatives.

“What e-scooters do is open up the first mile, last mile connection.

“E-scooters can really help with addressing those issues and making public transport – walking, cycling – more attractive and [allowing people to] get around our city easier, and often faster.”

These proposed road rules are currently open for consultation and close on the 25th of March.

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Banks are paying customers to stay

Source: Radio New Zealand

It is common for retention payments to be about 0.4 percent of the loan amount. File photo. RNZ

Home loan borrowers are taking cashback incentives to stay with their current banks, as competition continues in the mortgage market.

The focus on cashback incentives intensified through the end of 2025, when ANZ ran a campaign offering cash payments equal to 1.5 percent of loan amounts to new home loan borrowers.

That prompted other lenders to match it, and in some cases offer borrowers incentives to stay, too.

Helen Stuart, a mortgage adviser at Compass Mortgages, said she had seen “retention payments” offered by several banks lately, especially when someone had all their lending come off a fixed term.

She had one client turned down who still had a year to run on half his lending.

It is harder to change to a different lender when some of the loan is still fixed, because it usually means a break fee has to be paid.

Stuart said it was common for retention payments to be about 0.4 percent of the loan amount. “But it varies.”

Campbell Hastie, of Hastie Mortgages, said it was still happening, although the activity had slowed since December.

“The number of retention payments we organised was probably higher than the number of refinance deals we concluded.

“That’s because by the time you paid the legal fees for moving, in many cases the retention cash payment looked about the same as the refinance cash less legal fees, not to mention the effort required to actually make the change.”

Jeremy Andrews, of Key Mortgages, said what people could get would depend on how long a customer had had their loan, whether they had taken a cashback previously and whether they had more than 20 percent equity.

“Some banks will refuse retention cash if the clients are already fixed in and they see it as of no benefit to the client to refinance to another bank. Some examples include if it’d be detrimental either in break fees – they’re already on higher than market rates, or if they would need to move to higher rates in the market, or the legal costs associated exceed any cashback benefit of moving.

“When retention cash is offered it’s typically a lot less than the same bank will offer for new business – often between 0.25 percent to 0.4 percent of the lending amount, compared to currently up to 0.9 percent or even 1 percent cashback for new or refinanced lending.”

Banks said it was a response to competition in the market.

ANZ said it was “fighting to hold on to and win new customers in a very competitive market”.

“Customers consider a number of things when choosing who to get a home loan from – pricing, product, approval times and other incentives on offer. At times we will offer deals like cash contributions for customers.

“For existing customers, we encourage people to connect with us to ensure they are aware of all the options available to them. We’ll always endeavour to give our customers the most competitive offer – our bankers can sometimes offer cash contributions to existing customers.”

Westpac agreed competition was fierce.

“We’re working hard to both retain existing customers and win new ones. We consider a range of options to make sure we are providing great value for all our customers.”

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Government set to unveil details of fuel support package

Source: Radio New Zealand

Cabinet has signed off on what support the government will offer in the face of rising fuel costs. RNZ / Dan Cook

The Citizens Advice Bureau says people are going to need significant support as fuel prices continue to rise, and is hopeful whatever relief the government is set to offer will include support for those not in paid work.

Cabinet has signed off on what support the government will offer, with details to be released later on Tuesday.

The Finance Minister has hinted it would be targeted towards low and middle income families.

“It must be targeted, it must be timely, and it must be temporary and not drive inflation or debt higher, because as we steer New Zealand through this immediate challenge, we must also continue to look to the future and bend the debt curve down,” Nicola Willis said on Monday.

The fact the Inland Revenue Department and Treasury had been tasked with going over the options, and a previous admission from the government it would use existing mechanisms, indicated it could be looking at changes to Working for Families.

The In-Work Tax Credit (IWTC) was paid out depending on someone’s income, the weeks they worked, and how many children they had.

In April, the government would raise the abatement threshold (the income level at which the credit would reduce) from $42,700 to $44,900.

There was also the Independent Earner Tax Credit (IETC) for people earning between $24,000 and $70,000.

The IETC was designed to help people on lower to middle incomes that were not eligible for Working for Families.

People earning between $24,000 and $66,000 received a tax credit of $10 per week. It decreased by 13 cents for every dollar someone earned over $66,000.

Asked on Monday whether the abatement thresholds would be temporarily changed, Willis said she would wait to comment until the details of the package were announced.

Finance Minister Nicola Willis. RNZ / Samuel Rillstone

The Citizens Advice Bureau’s national policy advisor Louise May said there were already “high levels of stress” amongst the client base, and the latest hike in the cost of living could plunge people further into hardship.

“We’ve got a lot of clients coming in for help who are just unable to make ends meet. That includes clients with work and those without, and we are really concerned that those clients are going to be in even more dire financial and material hardship situations,” she said.

May hoped both people in work and people receiving income support who did not have paid work were offered relief, and also called for relief for support services such as food banks and emergency accommodation.

“Any measure to increase money coming into the pockets of people who are struggling should definitely be looked at. One thing we’re really concerned about is the fact that there hasn’t been mention of families who don’t have paid work,” she said.

“We think it’s really important that any relief package that’s introduced as a result of this latest crisis also includes families and people who don’t currently have paid employment. They are the ones who are going to be most affected.”

May said it was not just about what people were paying at the pump, but rent and food prices were also high, and people were struggling.

The Citizens Advice Bureau says people are going to need significant support as fuel prices continue to rise. RNZ / Mark Papalii

Infometrics chief executive and principal economist Brad Olsen said changes to the IWTC or IETC would be quick and effective.

He said the difficulty of using the tax system was it would not be as easy for households to see the money come into their back pockets compared to a helicopter payment such as the 2022 Cost of Living Payment, but it would mean the government could run it out quickly and then run it back quickly.

“It does seem like probably the best way to move things through is to use the tax system. Whether or not it’s enough, any little bit will help at the moment, given the sorts of pressures that some households are under. I guess the most workable thing using the tax system around the Independent Earner Tax Credit and the In Work Tax Credit is that they can be targeted to those on lower incomes already, and so you are getting the support there through to people who probably need it most.”

Olsen said the government would be trying to balance providing support and limiting the costs.

“There’s no extra money in the system, and to fund whatever package the government is coming out with either requires an increase in debt or something else in the government system to be cut back on,” he said.

“They want to provide as much support as possible, but keep the limitations tight so they’re not sort of spending a huge amount. And for some people, that does mean that they will feel that they’re not getting the support they might expect from government. But equally, the wider you go, the more money it costs, and therefore at some point, the more the country has to repay.”

Olsen said one of the risks of using tax system changes was they were sometimes “so fiendishly complex” that households may not know what they were entitled to, and sometimes neither did the government.

“They get too much or too little, and then you only find out after the fact that they actually either deserve more, or sometimes in the worst case, they have to start paying this money back, which would almost be the complete opposite of what the government wants to try and support at the moment.

“So you want to, from a government point of view, try and balance these changes, to make them as absolutely blunt and simple as possible, to get that money out the door, to support those who need it, but also have it go through enough of a workable system, which is a more complex tax system that we have to try and provide that sort of targeted focus.”

Infometrics chief executive and principal economist Brad Olsen. RNZ / Samuel Rillstone

Labour leader Chris Hipkins was reserving judgement on what the government would offer until he had seen the details, but said the “principle” was that it should be offered to all people on low and fixed incomes.

“Anyone on a fixed income or a low income is going to be suffering at the moment because of the high price of fuel. That includes superannuitants, it includes people living on benefits, it includes people caring for others and not currently earning an income, not just those who are on low incomes in the workforce.”

Hipkins would not, however, offer up what Labour would do differently if it was in power, saying it was up to the government to present a plan.

“At the moment, the onus has to be on the current government to lead the country through that,” Hipkins said.

Labour leader Chris Hipkins. RNZ / Mark Papalii

The Green Party has proposed an urgent support package including free public transport, relief payments for low income and rural people to help meet additional transport costs, temporarily expanding eligibility for school buses and reversing cuts to school bus routes, reversing planned cuts to the Total Mobility Scheme, increasing mileage rates to care and support workers who receive well below standard IRD mileage, and a windfall profits tax.

Asked why the Greens could propose policies but Labour could not, Hipkins said minor parties could “promise a lot of things” during election campaigns.

“They get a lot more luxury to promise whatever they want, compared to the bigger parties,” Hipkins said.

In a post on social media on Monday night, Prime Minister Christopher Luxon said he had spoken with Singapore Prime Minister Lawrence Wong about what more they could do to deal with difficulties in fuel and other supply chains.

Luxon said about a third of New Zealand’s fuel was refined in Singapore and the two leaders agreed it was important to keep the trade of essential goods flowing between the two countries.

“We’re working hard to ensure New Zealand’s fuel needs are met amidst the conflict in the Middle East, which is causing disruption to supply and higher prices at the pump,” he said.

“When I visit Singapore in May, we will sign the Agreement on Trade in Essential Supplies, a deal that will help keep supply chains flowing for fuel, food and other products.

“Building on the great platform we’ve built with one another, we also talked about what further work our Governments can do together as we navigate through these supply chain challenges.”

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Coroner blames Maritime NZ, Police for delay of findings on Vivienne Pincott’s river rafting death

Source: Radio New Zealand

A white water raft goes over Tutea Falls on the Kaituna River. Supplied

Maritime New Zealand has apologised for an error that contributed to delays in releasing a coroner’s report into the river rafting death of a woman near Rotorua in August, 2020.

In his report into the death of 61-year-old Wellington woman Vivienne Pincott released on Tuesday, Coroner Michael Robb blamed Maritime New Zealand and Police for taking too long to provide some files, reports and evidence that led to the delay in releasing his findings.

Pincott died from severe injuries while white water rafting a class-five rapid that contained a seven metre drop.

She was being guided down the Tutea Falls on the Kaituna River.

In his report, Coroner Robb said even though the drop had been undertaken without fatal consequences by many others prior to Pincott’s death, the circumstances highlighted the risks of rafting on such fast moving white water.

“Safety considerations including the wearing of an appropriately sized and fitted lifejacket and helmet must be maintained, but as the circumstances of Vivienne’s death highlight, this may not provide complete protection against a fatal outcome in what is an inherently dangerous activity,” he said.

‘We unreservedly apologise’

In his report, Coroner Robb acknowledged the delay between Pincott’s death and the release of his findings.

“That delay was in large part the result of the report directed by the Coroners Court to be provided from Maritime New Zealand not being provided until 6 May 2024, nearly four years after Vivienne’s death,” he said.

“That delay was then contributed to by the New Zealand Police not providing their investigation file to the Coroners Court until April 2025, four years and eight months after Vivienne’s death.”

Coroner Robb said Maritime New Zealand had acknowledged and apologised for the delay in providing their report explaining that the delay occurred due to “internal circumstances relating to the file and the historical ways in which such matters were managed” at the time.

In a statement, Maritime New Zealand confirmed that the Coroner’s Office request for information into Pincott’s death was missed due to an administrative error.

“We extend our condolences to the family of Ms Pincott for her loss and acknowledge that the delay in finalising the Coroner’s report will have added to their distress. We unreservedly apologise to the Coroner and Ms Pincott’s family for the extended period it took for us to provide the material,” it said.

“Since 2021 we have put in place a new team, systems and processes to manage notifications and requests from the Coroner’s Office and other enquiries, which includes more stringent tracking of reports and cases.

“We are sure a delay of this nature will not happen again.”

In his report, Coroner Robb said that the greatest delay in releasing his findings was due to delays caused by the gap in Maritime New Zealand providing its report to Rotorua Police.

”However, a further year of delay was caused by the Rotorua Police not forwarding that report to the Coroners Court until April, 2025,” he said.

The coroner said that the police took years to sign off written statements from officers who had been working the day Pincott was injured. Some of the officers had left in that time.

In a statement, Rotorua Area Commander Inspector Herby Ngawhika said the police carried out an investigation, as directed by the coroner.

“We accept there was an unnecessary delay in the coronial process caused, in part, by Police,” he said.

“As noted in the report, shortly after Ms Pincott’s death, New Zealand was placed in a COVID19 level 4 lockdown. This unprecedented event consumed much of our available resource and led to a backlog of coronial files,” Ngawhika said.

“We acknowledge the impact of this delay on Ms Pincott’s family and friends and offer our sincere condolences.”

In his report, Coroner Robb said he did not take over the file until December 2025 after the inquiry had been tranferred from the orginal coroner.

“The coroner to whom the inquiry had been reassigned discovering a conflict of interest upon review of the disclosure when it was received in April, 2025. This resulted in the inquiry needing to be transferred to me, as the third assigned coroner,” he said.

“That transfer occurred in December, 2025.”

Coroner Robb said his review of the evidence in December 2025 revealed that there were gaps in the evidence that had been gathered by the police resulting in further reports being sought

from both the rafting company and Maritime New Zealand.

“A fortnight later I received a thorough and comprehensive report from the rafting company (Rotorua Adventures New Zealand – under which River Rats was operating at the time), which addressed all issues that I had raised with both the company and Maritime New Zealand,” he said.

“On 29 January 2026 I received the additional report requested from Maritime New Zealand.”

‘Extremely rare injury’

At the time of her death, Pincott was holidaying with her 25-year-old son, Bryden Frizell.

Although the coroner’s report noted previous heart problems she was described as a “fit and healthy” woman who had taken part in other physical activities without issue.

The River Rats raft she and Bryden were on had successfully navigated several other drops, before guides took it over the final seven metre – class five – waterfall.

Coroner Robb said that the raft initially became momentarily submerged and full of water at the bottom of the waterfall before resurfacing.

Video evidence showed that when the raft resurfaced, there were only three occupants on board.

“The two guides were in their original positions and Bryden remained in the front of the raft, but having been washed or jolted from his original right hand seat position towards his left occupying, or partially occupying where his mother had been seated,” he said.

Pincott resurfaced some 10-15 seconds later, before being rescued by guides.

Although initially concious and able to talk, she deteriorated and collapsed before emergency services arrived.

The coroner’s report said that, despite resuscitation efforts, she was pronounced dead at the scene.

A post-mortem found that Pincott suffered severe traumatic injuries.

“What I wanted to understand was whether this extremely rare injury sustained by Vivienne was a consequence of something environmentally unusual, such as overly high or low river flow, technique or navigation issue that occurred at the time, or any other identifiable difference to the multiple other uneventful navigations of the Tutea Falls,” Coroner Robb said.

The coroner concluded it was most likely that Pincott was driven into rocks or the riverbed after being ejected from the raft.

While such incidents were extremely rare given the large number of people who had rafted Tutea Falls, the coroner found that her death was the result of the inherent risks of white-water rafting, even when safety procedures were followed.

The rafting company, River Rats, had changed ownership since Pincott’s death.

The new owners, and Pincott’s family were approached for comment.

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Large vehicle fire in West Auckland suburb extinguished

Source: Radio New Zealand

File photo. RNZ / Nate McKinnon

Firefighters have extinguished a large vehicle fire in the West Auckland suburb of Massey this evening.

Fire and Emergency crews arrived on Sunline Avenue to find a car and a van well alight about 7.30pm

The fire was extinguished by 8pm and St John said nobody was injured.

A fire investigator is at the scene to determine the cause of the fire.

Police said they were also at the scene.

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Fuel crisis: Diesel shortages could hit power supply on Stewart Island

Source: Radio New Zealand

Diesel and petrol prices have now hit $4 per litre on Rakiura Stewart Island. RNZ / Nate McKinnon

Rakiura locals fear surging fuel prices will soon send their power bills rocketing up, and that Stewart Island – which relies on diesel generators for electricity – may face blackouts.

Stewart Island is home to about 400 people and it burns through about 1000 litres of diesel a day to create electricity.

Diesel and petrol prices have now hit $4 per litre on the island as the United States and Israel’s war against Iran continues.

Sharon Ross – one of the owners of the island’s only service station – said the last week had been the busiest they had seen since the Covid-19 pandemic, as people rushed to fill up and beat rising prices.

“People are concerned about how high it’s going to go. There’s been lots of joking that we should have tissues at the counter to mop up the tears after they’ve filled their tanks,” she said.

“People are concerned about the supply, and they’re also concerned that we’ll run out of power because we have five generators operating on diesel, and if they can’t keep the diesel up to them what that would mean to the island.”

Power prices were so far stable, but Ross said it was a waiting game.

“Our average power bill here is between $500 and $700 a month, which is also the same as our home one. So it’s frightening to think how much that might increase,” she said.

“Everything’s affected here because everything arrives by freight to the island so all those cartage bills will go up.”

Southland district councillor Jon Spraggon, from the Rakiura ward, said high diesel prices would likely push up power prices on the island.

“Power is 84 cents a unit here at the moment, where it goes is an unknown factor. Diesel prices have gone up a fairly substantial percentage and I would suspect our price would go up by a similar percentage,” he said.

But his biggest concern was ongoing supply of diesel.

“If we were to run out of diesel, then the electrical supply on the island would cut out. Things like our communication with the mainland, our connections with the mainland, the airline, the ferry services all rely on fuel,” he said.

Spraggon said diesel was delivered to the island twice a week and at the moment that was still happening, but these were uncertain times.

He wanted the government to keep Stewart Island in mind as the fuel situation worsened.

“When they’re looking at it and in future perhaps rationing or anything like that, Stewart Island needs to be a special case because of its remoteness and and it’s total dependency on diesel,” he said

He said the district council was in the process of installing a solar farm on the island to supplement diesel generation, but that was still eight months away.

Stewart Island Backpackers owner Aaron Joy said businesses were being hit hard by escalating fuel prices.

“We run the hostel on Stewart Island and we’re covering the costs at the moment but there will come a time where if it keeps going up we have to pass that onto our clients,” he said.

The Southland District Council said it was monitoring the situation and would discuss its options with the Stewart Island community board.

It said while the Stewart Island Electrical Supply Authority did have reserves, it was not meant to be a buffer for fuel prices.

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