Massive traffic queues as crash closes part of Auckland’s SH20

Source: Radio New Zealand

The scene shortly after the crash. NZTA says there’s a heavy buildup of traffic in the area. X/ New Zealand Transport Agency

One person is in critical condition following a crash on the South-Western Motorway near Māngere overnight.

The two-vehicle crash, involving a car and a truck, was reported at 4am on northbound lanes by the Coronation Road off-ramp.

The car driver of the car had to be extracted from the vehicle and was taken to Auckland City Hospital in a critical condition.

Two northbound lanes of the motorway were closed alongwith the off-ramp while the Serious Crash Unit conducted a scene examination.

The New Zealand Transport Agency said on X traffic was heavy as far back as the link from State Highway 1.

However, in an update at 8.30am it said all lanes and the Coronation Rd off-ramp had now re-opened.

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‘No political agenda’: Principal says CCTV proves mouldy meals weren’t last week’s leftovers

Source: Radio New Zealand

Haeata Principal Peggy Burrows RNZ / Adam Burns

A Christchurch principal has denied there being a “political agenda” behind speaking publicly about mouldy meals that were served to children.

Students at Haeata Community Campus were served mouldy mince meals through the government-funded school lunch programme, which some of them ate before realising they were off.

NZ Food Safety has said it was more than likely that some lunches provided by Compass Group last Thursday remained at the school and were not refrigerated.

It said the school then accidentally re-served the food alongside fresh meals on Monday.

But principal Peggy Burrows said there was video proof that the meals weren’t left from a previous week.

On Tuesday, Deputy Prime Minister David Seymour accused Burrows of being a “media frequent flier”.

“It will be investigated but I also note this particular principal is a frequent flyer in the media complaining about quite a range of government policies… I think people need that context.”

Burrows told Morning Report, she had no political agenda when speaking about the mouldy lunches and just wanted the “systems failure” looked at.

“I’ve never been a critic, simply pointed and highlighted when issues have arisen. I’m very grateful our school receives those lunches.”

Burrows said NZ Food Safety concluding the school re-served old meals was “very disappointing and totally incorrect”.

“The meals on Thursday last week were delivered about 9.30am and we have that on camera footage there were eight containers, the person from Compass Group came back at 2pm and took the eight containers away.

“At 5am every morning one of our staff goes around the buildings to check everything is fine. There’s absolutely no way that finding can be accurate. We watched the footage together with food safety officers of the eight arriving and being picked up.”

Burrows said she knew they had the visual evidence on tape of what actually happened and did not now how it had been “misreported”.

She said if it was up to her she’d release the footage now, but needed to check with the school’s lawyers before publicly releasing it.

“There’d probably be legal implications for that.

“I cannot understand how three investigators can hear what I heard and then that conclusion is made later in the day. I don’t understand that.”

MPI reiterated it was more than likely the issue arose from human error at the school.

“On the day of the complaint there were 15 other schools that received meals from the same distribution centre and MPI received no other complaints.”

New Zealand Food Safety’s deputy director-general Vince Arbuckle said NZFS had a team onsite at the school and Compass on Tuesday investigating the affected meals.

“We have considered all possible causes.

“We think it is more than likely that the affected meals at the school had been delivered the previous Thursday, remained at the school without refrigeration, and then were accidentally re-served to students alongside fresh meals delivered on Monday. This would explain the deterioration of the meals.”

One of the meals that was served up to students on Monday. Supplied / Haeata Community Campus

In a statement, Paul Harbey – a spokesperson for the School Lunch Collective, which represents Compass Group – said one of the heated containers the meals were kept in was left behind at the school on Thursday.

“There were nine Cambro [food storage] boxes of the savoury mince and potatoes meal delivered to Haeata Community Campus on Thursday 27th November, however records show only eight were returned to us.

“One Cambro box has sat at ambient temperatures at the school since that date.

“[On Monday] more than 73,000 lunches of the same recipe were served nationwide, with no concerns raised by any other school.”

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One dead, another seriously injured after crash near Whakatāne

Source: Radio New Zealand

RNZ / Kim Baker Wilson

One person has died following a crash in Tāneatua, 13km south of Whakatāne in Bay of Plenty last night, a police spokesperson said on Wednesday.

The single vehicle crash on White Pine Bush Road was reported just after 6pm.

One person died at the scene, and a second person was seriously injured.

It was reported last night that the car crashed into a river off State Highway 2.

The road was closed overnight but has since re-opened.

Inquiries to determine the circumstances of the crash are continuing, the spokesperson said.

Google Maps

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Green MPs, councillors launch campaign against second Mt Victoria tunnel in Wellington

Source: Radio New Zealand

Critics of a second Mt Victoria tunnel in the capital have launched a campaign against the plans. RNZ / Ellen O’Dwyer

Critics of a second Mt Victoria tunnel in the capital have launched a campaign against the plans, saying the project is too expensive, too disruptive and too focused on cars.

Green MPs Julie Anne Genter and Tamatha Paul hosted a public rally in Mount Victoria on Tuesday night, where former and current councillors also spoke out against the project.

Expected to cost between $2.9-3.8 billion, the proposals included building a second tunnel at Mount Victoria and The Terrace, and would see traffic moving in both directions around the Basin Reserve.

Changes would be made in Te Aro, with three lanes on Vivian Street and Karo Drive, as well as a widening of Ruahine Street and Wellington Road in Kilbirnie on route to the airport.

The New Zealand Transport Agency (NZTA) said the changes could save commuters up to 10 minutes from Ngauranga Gorge to Wellington Airport.

Genter said the consultation period had been insufficient for such a major proposal.

“The reason we decided to hold this meeting, is because the New Zealand Transport Agency announced limited details on a proposed roading project. The consultation – it’s not really a consultation – the feedback period, it’s only four weeks.”

Green MP Julie Anne Genter. RNZ / Ellen O’Dwyer

She said the project was hugely expensive for lanes in each direction, and questioned what the average savings on travel time would be – saying that was not clear from the information provided by NZTA so far.

“You can’t build your way out of congestion, even the current transport minister has said that.

Chair of Wellington regional council’s public transport committee, Ros Connelly, said a bus rapid transit scheme through Wellington to the airport would save 11 minutes, and cost less money.

“Why on earth are you going to do this over other public transport projects that would deliver better time savings and cost a whole lot less money. Is it because this government loves roads at the expense of doing what is best for Wellington residents?”

A loud burst of applause came for city councillor Jonny Osborne, who said the proposals were “irresponsible” for dedicating billions to car travel.

“This project completely and utterly ignores the reality of climate change.”

A visualisation of the second Mt Victoria Tunnel. NZTA / Waka Kotahi

Former city councillor Chris Calvi-Freeman was one of the few speakers to identify some advantages to widening routes near the airport.

“The regional benefits in terms of people being able to access the regional hospital and the airport, but there are also, at the other end of the scale, benefits for the people in the eastern suburbs, who want to escape the city – for whatever reason – or come into the city.”

Calvi-Freeman said it’s a matter of when, not if, a second Mount Vic tunnel goes ahead.

But Save the Basin co-convenor Iona Pannett said she’s “100 percent certain” the campaign would stop the project.

“I’m confident Wellingtonians are going to mobilise to stop this highway, and we’re going to mobilise around public transport, and walking and cycling.”

Pannett said the plan would cause disruption to residents and schools in the suburbs affected.

NZTA said it’d identified 176 properties it might need to buy, and another 146 properties where it might need to buy below-ground land, for the construction of the two tunnels.

It also said some town belt land might be affected by the proposal.

Friends of the Town Belt chairperson John Bishop said that concerned him.

“It’s a major facility of the city, it has been for 150-odd years … The citizens of Wellington have fought very hard to retain all the elements of the Town Belt and get it back to as pristine a condition as possible.”

Both NZTA and the Transport Minister Chris Bishop rejected criticism the consultation period was too short.

Transport Minister Chris Bishop. RNZ / Nick Monro

Bishop said in advance he would not attend the Greens’ political rally, saying he hoped people were using NZTA’s public consultation sessions to find out information and give feedback.

“There is a four-week consultation (closing Sunday, December 14) so the public can give feedback on the proposed design. There have also been many other consultations and feedback processes on this project over the past few years, and those have been incorporated.”

Bishop said he backed the project, and included that it would reduce congestion, travel times, create better walking and cycling links and speed up movement through Wellington city.

“This project has been talked about for decades, and I am pleased to see it finally coming to fruition under this government.

“It will cut peak travel times by up to 10 minutes, improve travel time reliability by 40 percent, deliver better walking and cycling links – including a new separated shared path through the Mt Victoria tunnel, and mean 20 percent less traffic on the Harbour Quays, enabling increased use of buses.”

Bishop has previously said there’s a good case for the investment in the project, which he said would bring strong benefits.

A spokesperson for NZTA said the agency was running a “thorough and wide-ranging” public engagement process, including several public information days around Wellington, as well as an online survey running from mid-November to 14 December.

About 500 people had attended one of the four information sessions held so far, the spokesperson said.

Two information sessions remained, one on Wednesday at All Saints Church Hall in Haitaitai, and one this Saturday at Mt Cook School Gym.

“Extensive engagement is also continuing with councils, iwi, landowners, and other key stakeholders.

“All of the feedback we receive will be taken into consideration and help to inform the next design phase of the project.”

The spokesperson said the transport proposals were “significant”, and could have “a major impact on Wellington’s transport infrastructure”.

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Person critically hurt as crash closes part of Auckland’s SH20

Source: Radio New Zealand

SH20 crash in Auckland

The scene shortly after the crash. NZTA says there’s a heavy buildup of traffic in the area. X/ New Zealand Transport Agency

One person is in critical condition following a crash on the South-Western Motorway near Māngere overnight.

The two-vehicle crash, involving a car and a truck, was reported at 4am on northbound lanes by the Coronation Road off-ramp.

The car driver of the car had to be extracted from the vehicle and was taken to Auckland City Hospital in a critical condition.

Two northbound lanes of the motorway are closed alongwith the off-ramp while the Serious Crash Unit conducted a scene examination.

The New Zealand Transport Agency said on X traffic was heavy as far back as the link from State Highway 1.

It asked motorists to consider another route, delay travel or expect delays.

Enquiries into the crash are continuing.

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Women’s Refuge CEO Ang Jury passes the mantle after three decades

Source: Radio New Zealand

After three decades working at Women’s Refuge, Dr Ang Jury had hoped she’d be out of a job. Instead, this week she’s retiring and passing on the mantle – family violence is still “intractable”, she says, and change is stubbornly slow. Lauren Crimp sat down with Jury to reflect on her career.

Thirty years is a long time supporting women and children at their lowest of lows, scared, desperate for help.

It has been a big part of Dr Ang Jury’s life’s work.

She has stayed that long because the impact is abundantly clear – written on the faces of those seeking refuge.

“Picking a woman up from her home, or outside a police station or somewhere like that, a McDonald’s, and taking her to a safe house and sitting down with a cup of tea.

“And you could almost see the relief of them knowing they were safe.”

Chief Executive of Women's Refuge Dr Ang Jury

RNZ / Mark Papalii

She said she had also stayed because the need had not abated.

“What I’ve learned in that time is how hard change is,” she said.

“What I’ve learned is how intractable family violence is in New Zealand.”

Change for the good

In 1996, when Jury first joined Women’s Refuge, the volunteer-run organisation got its first lot of government funding and hired its first staff member.

A lot has changed since then.

“We’re just in a place now where our voices are heard without us having to yell.”

Over the years funding has continued to increase, and Jury now leaves behind an entire national office supporting 41 refuges that, in the year to June, helped nearly 10,000 women and children.

“Our refuges are, I wouldn’t ever say sustainable because that’s a bit of a dream, but they’re as close to sustainable as they’ve ever been.

“We have good legislation. Our Family Violence Act, for all it’s critiqued, is some of the best in the world.”

And there’s been “a couple of goes” at a national strategy to stem the problem, she said.

“The most recent iteration, it’s got promise, but it’s going to require a hell of a lot more polishing around the implementation before it’s going to do anything really worthwhile.”

Right idea, wrong direction

Jury referred to Te Aorerekura, a 25-year national strategy to eliminate family and sexual violence. It’s got bipartisan support: launched by the Labour government in 2021 and continued by the current coalition.

A long-term strategy was a good start, Jury said.

“When you’re looking at a problem that’s been around … forever, it’s not going to be solved in five minutes.

“So a 25-year strategy, I think, is realistic, that’s more than a generation.”

But she believed it was too heavily weighted towards responding to family violence, rather than stopping it from happening.

Early on in Jury’s career, a colleague told her that the idea of Women’s Refuge was to eventually do themselves out of a job.

“To do that, we’ve got to stop women being hurt in the first place. And we’re not investing anywhere near enough into real prevention work.”

The Minister for the Prevention of Family and Sexual Violence, Karen Chhour, said Te Aorerekura acknowledges a shift towards prevention is needed.

Within Te Aorerekura was a 2025 to 2030 “action plan” which focuses on prevention and was led by ACC and the social development ministry, she said.

Jury believed prevention began with children – embedding empathy and compassion into the curriculum.

“We’re not very good at teaching those in our schools and in our whānau.

“And until we have children who are becoming adults with a sense of empathy and compassion for others, we’re not going to get any change.”

It was a worthy investment, Jury argued.

“This is a problem that’s been conservatively estimated to cost us $7 or $8 billion a year … I’m sure Nicola Willis would quite like to have that $7 or $8 billion in her war chest.”

The Education Minister Erica Stanford’s office pointed out that “healthy relationships” are part of the draft new health and PE curriculum, which is currently out for consultation.

A government family violence prevention campaign that beamed into living rooms across the country in the mid-2000s told us “It’s Not Okay”. The campaign still exists, with less prominence.

Another good start, Jury said.

“You’d have to be a hermit living in a cave up the top of Cape Reinga somewhere to not know that family violence isn’t okay. “

But it was not enough.

“How are we going to move that to, ‘we know it’s not okay and now we’re going to stop doing it’?” she said.

“I want to see an action in that strategy that is long-term, that is targeting attitude change, and try and turn the tap off.”

Preparing for another generation of harm

Women’s Refuge was investing in succession planning, developing leaders, and training staff on helping people with mental health and addiction problems.

Because Jury could not see any signs of their work slowing down.

“We’re doing future-focused things on the understanding that, we’ve got at least another generation in front of us if things start to change right now.”

Naomi Ogg would be at the helm, who Jury described as a wahine toa.

The new chief executive is backed by incredible staff and volunteers, said Jury.

She recalled the organisation’s recent AGM, when about 50 women who had completed its leadership programme gathered on stage.

“Enthusiastic, clever, intelligent and just so loving the kaupapa,” Jury said.

“And I thought to myself when I was looking at them, thinking, yeah, Refuge is okay here.”

Jury left the front line a long time ago, but it’s stories from those staff and volunteers that keep her upbeat when the going gets tough.

“I can be having an absolutely shit week and I’ll get a call from Trish down on the West Coast … to tell me a story about a client who’s just finished the latest counselling programme that she’s been doing, that we’ve helped fund, and talking about how awesome she’s doing.”

The next challenge

Next year Jury takes up her position as the board chair of the Independent Children’s Monitor, which checks that organisations working with tamariki are meeting their needs and improving their lives.

“So that we’re not hearing all these stories about children being hurt and abused, where we know that when kids are, for whatever reason, brought into care, that they are going to get good care, and that they are going to be treated with kindness and empathy and those words that I talked about before.”

More lofty change, then?

“Yeah, I won’t give up on lofty change,” she said.

“You can tinker around the edges with little bits and pieces, incremental bits and pieces, and that helps some people some of the time, for a while.

“But if we want to live in a better country, we need to actually shift the dial on … our attitudes, and the way we think about poverty, and the way we think about violence, and the way we think about masculinity, and all those big things, those lofty things.”

After this week, Jury would have a bit more time to spend with her whānau.

Her father died when he was 58 – which is why Jury decided at 65, it’s time to head out the door.

“We didn’t expect him to be gone at 58, and I don’t know what’s right around the corner.

“And I want to have a little bit of that time … I want to be at home looking out for myself and my family.”

She’s looking forward to pottering around her home at Himatangi Beach, and “properly” looking after her garden.

“I’ve got a quite large orchid collection, which has over the last few years been struggling a little bit, because I’ve only been able to give it the odd weekend looking after.

“So I’m expecting to be rewarded with magnificent bloomings in the years to come.”

Prevention central to eliminating family violence – minister

Minister for the Prevention of Family and Sexual Violence Karen Chhour said Te Aorerekura contains six “key shifts”. One of those is a shift towards primary prevention – that is, targeting the social norms and structures that enable and create a culture of tolerance.

Within Te Aorerekura is a 2025 to 2030 “action plan” which focuses on prevention and is led by ACC and the social development ministry, she said.

Karen Chhour

Minister for the Prevention of Family and Sexual Violence Karen Chhour. RNZ / Samuel Rillstone

“The current work programme (this year and next) is focused on strengthening responses in communities and this is about secondary prevention.”

Secondary prevention focuses on reducing harm for those who have been identified as “at risk”.

“Building workforce capability through training and new tools like the Risk and Safety Practice Framework launched this year will also help break cycles of violence and prevent further violence.”

Where to get help for family violence

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Person seriously injured in assault on central Wellington street

Source: Radio New Zealand

123RF

A person has been seriously injured after being assaulted on Glenmore Street in Wellington.

Police were called to the scene just before 5am on Wednesday.

They said the person was taken to hospital.

Police were making enquiries to find anyone else involved.

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NZ Rugby boss Mark Robinson calls on government to use the sport for international investment

Source: Radio New Zealand

Mark Robinson. Graphic: Liam K. Swiggs PHOTOSPORT

Mark Robinson thinks that an opportunity for the government to attract international business is right under its nose. The outgoing NZ Rugby (NZR) chief executive said that the sport is “an amazing opportunity for our country” and should be used far more broadly with government support.

“It’s something we’re good at as a country, it’s something that’s in our DNA. It’s something we’re passionate about and care about, and it’s something that we’re on the international stage. It provides really unique, offerings to the country at multiple levels,” said Robinson.

“I think the government’s been quite clear. They’ve got priorities … one of those is apparently about attracting international business. I’m not close enough to know where the sport’s on that agenda in terms of taking international investment.”

In September, the government launched the Sport Diplomacy Strategy 2025-2030 to coordinate efforts of nine agencies and “focus resources where they can have the greatest impact”. The initial focus is on India, the Pacific, and the United States, with Associate Sport and Recreation Minister Chris Bishop saying that “these are markets where we can deliver strong diplomatic, and economic results”.

The All Blacks’ recent visit to Chicago was an example of what Robinson says the All Blacks brand power can achieve in one of them, with the revenue generated from the fixture against Ireland the highest for any test since the 2017 Lions tour.

Robinson’s walk to the door

NZR CEO Mark Robinson. Martin Hunter/ActionPress

It’s fair to say that Robinson is leaving NZR with as clear as conscience as he’s ever had. The former All Black midfielder took up the role of CEO in 2020 knowing full well that no matter what he did, he was doing arguably the least popular job in the country.

Some politicians might disagree with that, but at least they know that people vote for them at some stage. Being the boss of by far the most scrutinised sport means you are never going to please everyone, more often than not doing the complete opposite.

Robinson has overseen some sweeping changes to NZR, mostly financial and that’s raised the chagrin of fans who have criticised the governing body for not focusing enough on the game itself. However, he’s unapologetic about the direction the organisation has taken.

The All Blacks perform the haka against France. ActionPress

“We are a tiny, isolated island on the other side of the world with a leading sports brand. So we’re trying to grow value so we can invest in all levels of the game,” said Robinson.

“And unless you take a different approach to able to do that, we will not be successful in enhancing value of the game domestically and globally without some sort of partnership, and just to hope to be able to do that. I still remain of that view.”

But there are a few key areas that have dominated Robinson’s tenure. One is the All Black coaching situation, which he’s already aired some strong words about. While both he and Ian Foster will likely never agree on the way that all went down, saying “revisionist history” and “we’ve held the high ground” was a pretty stark departure from the closed-shop mentality of the past.

All Blacks head coach Ian Foster and NZ Rugby CEO Mark Robinson. PHOTOSPORT

In fact, you could make a good case for NZR’s very well-earned reputation as a media-averse cone of silence being a relic of the past. While that attitude was very much tied to the All Blacks themselves, organisational access and openness has greatly improved under Robinson’s tenure.

One thing that has remained a somewhat frustratingly closed shop has been the partnership between NZR and private equity group Silver Lake. After seemingly endless talk about the deal being put together, which took the better part of two years, Silver Lake has barely been mentioned since and no representative has ever publicly fronted to speak on its behalf.

Robinson said that’s just the way the California-based firm operates.

“I don’t think it’s exclusive to NZR or the All Blacks or anything like that. I just think it’s their position. They love the game; they care about the game at all levels … there’s been a lot of time in New Zealand with stakeholders and partners and that sort of thing.”

He did acknowledge All Black fans’ concern at not knowing much about a group that effectively owns a part of the team that represents an entire country, but maintained that “there’s nothing mysterious or, unusual or unique about them in that regard”.

While Robinson’s announcement in June that he was stepping down was a bit of a surprise, when you look back on 2025 it does make a bit more sense. He has been upfront about transforming NZR’s financial model and while Silver Lake was a big part, that wasn’t all of it.

“The body of work over the last six years, I’m really proud of. If we look at community participation, it’s come back to pre-Covid times when a lot of sports haven’t been able to do that and the investment we’ve made in the community game through provincial unions is at an unprecedented level.”

Thames Valley v Horowhenua Kapiti. October 2022. © Jason Bartley 2022 © Photosport Ltd 2022 / www.photosport.nz

That last part may raise a few eyebrows by those at the grassroots and provincial level who are facing all sorts of challenges keeping school-leavers both playing and attending rugby games, but the fact is that the All Black-dependant revenue model is generating more money than ever before. Robinson is adamant that it’s not just the best, but the only way forward for the game here.

“I think the positioning of the (All Black) brand now through digital reach and the fact that we’re in markets like the US with such a strong following, shows that our strategy in terms of the work we’ve done overseas is definitely worth it. Now we’ve got a handful of global partners, and we’ve got a growing fan base and much more strategic connection than we’ve ever had.”

Robinson didn’t have any advice for whoever succeeds him, with a replacement expected to be in the role by April next year. It’s likely to be a very different dynamic to his tenure as it’s extremely unlikely that the challenges he faced, in particular Covid and the governance saga, will happen again.

Then there’s the fact that the NZR board is now chaired by the high profile and likely far more prominent David Kirk, who may well end up being the face of the organisation far more than the CEO.

But that’s a story for 2026, a year that’s shaping up to be the hardest yet for the All Blacks in the professional era. Robinson will watch on from his new home in Australia, content with what he’s achieved over the last five years.

“We’ve done a phenomenal, positive work, and I’m really proud of that.”

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Casper Ruud returns to ASB Classic

Source: Radio New Zealand

Norwegian tennis player Casper Ruud, 2025. Alfredo Falcone/LaPresse / PHOTOSPORT

Norwegian tennis star Casper Ruud is returning to the ASB Classic in Auckland this summer.

World number 12 Ruud is the second highest ranked player behind number 9 American Ben Shelton to confirm their entry for the tournament in January, with both players choosing to play in Auckland for a fourth time.

The shared experience for both Ruud and Shelton goes deeper, with both players coached by their fathers, who also both played on the ATP Tour. In the process Christian Ruud and Bryan Shelton competed at the ASB Classic in Auckland seven times between them from 1993 to 1998.

Ruud, who reached the top 100 six years ago and the top 50 one year later, has been inside the world’s top-12 ranked players over the last five years with a career high number 2 during 2022.

He made the final of the French Open at Roland Garros in 2022 and 2023 and the final of the US Open in New York in 2022.

This year the Norwegian won a further two titles, taking his tally to 14, with the highlight coming in his victory over Great Britain’s Jack Draper to win the Masters 1000 Madrid title.

“It was the biggest title I have won and my first Masters 1000. All-in-all this year was not exactly what I hoped for but this title made the year good and when I look back, that is what I am most proud of,” Ruud said.

Despite a rain-soaked tournament when he last played in Auckland in 2023, Ruud is looking forward to his return and is working hard on his preparations for 2026.

“We are already in pre-season here at home training and doing my best to improve many aspects of my game.

“My goal for 2026 is to be back in the top-10 and to make it back to the ATP Finals in Turin which is a big goal and benchmark to set yourself.”

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A year of aviation turbulence: how flying is still the safest way to travel

Source: Radio New Zealand

123RF

The Airbus A320 fault sparked worldwide delays and airport chaos, and has renewed fears over aviation safety in a turbulent 2025.

The Airbus A320 has long been considered the workhorse of global aviation, reliably taking tens of thousands of passengers to their destinations every week.

So, when a software glitch in the aircraft’s flight-control system, detected in late October, was brought to global attention this week, the shockwaves were immediate.

Within hours, major airlines – including Air New Zealand – grounded sections of their fleets, departure boards flickered with cancelled and delayed alerts, and passengers scrambled for information.

And as they sought answers, their news feeds were interrupted by more aviation breaking news – two planes in Sydney had collided mid-air, killing a pilot.

This follows other major plane crashes this year, including the Air India crash that killed 260; the mid-air collision between an American Eagle plane and military helicopter over the Potomac River, killing 67; the cargo plane crash in Kentucky, when the plane exploded in a massive fireball, killing 14; and the Lanhsa British Aerospace Jetstream which crashed into the sea shortly after taking off in Honduras, killing 12.

Aviation commentator Grant Bradley tells The Detail, it’s been a “bumpy year” for the industry and “looking to Christmas, buckle up and hope for the best”.

“Whenever there’s an air crash, it does give passengers and the industry pause for thought,” says Bradley. “They are always looking for reasons why… but these are completely different accidents, it’s hard to see a trend here.”

He says that while there are no known links between the crashes, the cause of the Airbus A320 software glitch has been revealed.

The problem identified relates to a piece of computing software that calculates the plane’s elevation.

Airbus discovered that, at high altitudes, its data could be corrupted by intense radiation, released periodically by the Sun.

In late October, this led to the incident in which an aircraft suddenly lost altitude over America.

‘You’e got to be unlucky to be in an air crash’

Travel commentator and writer Daniel Lake tells The Detail it would have been terrifying.

“It would have been even scarier if you were in the cockpit because the plane nose-dived without any input from the pilots, so you are sitting there, cruising, normal flight, and suddenly the plane is headed for the ocean, and you’ve touched nothing,” Lake says.

“Luckily, they could regain control and fix things in just a few seconds, but within those few seconds, passengers who weren’t strapped in had hit the ceiling and had been injured… some of those people probably won’t fly again.”

Both he and Bradley say that now that the problem has been fixed, it shouldn’t occur again. And they stress, air travel is still safe.

“As aircraft have become more heavily automated, you’ve seen a corresponding improvement in aviation safety,” Bradley says. “An MIT study last year calculated that the risk of being in a fatal airline crash is between one in 11 million and one in 13 million, and that compares to the risk of being in a car crash of one in 5,000 internationally.

“So, you have got to be pretty unlucky to be in an air crash.”

Lake agrees, saying “there’s been plenty of high-profile crashes and we see them more and more on our screens, but it’s important to remember that flying is by far the safest way to travel.”

Regardless, he says some people will still delay travel.

“I definitely think there are more people who are anxious about flying, so people who are already susceptible to being anxious are even more anxious… and people are asking me ‘is flying safe?’.

He says 2025 may be remembered as the year confidence cracked, not because flying became dramatically less safe, but because the public perception of safety shifted.

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand