Ministry of Social Development set to cut security guards

Source: Radio New Zealand

The number of security guards at Work and Income offices are being reduced throughout the country (file image). supplied

The Ministry of Social Development is planning to cut the number of security guards at Work and Income offices throughout the country.

Twenty jobs are set to go at 20 offices in regional towns next month – reducing the number of guards at these sites from three to two.

Security guards and unions are blaming cost-cutting and are alarmed at the safety risks the lay-offs pose, following the murders of two Ashburton Work and Income employees in 2014.

The Ministry of Social Development, which employs Allied Security as a contractor, told RNZ the changes aren’t driven by cost-cutting and follow safety upgrades and changes to office lay-out, including bringing outside guards inside.

E tū union said the offices affected are in Alexandra, Balclutha, Cambridge, Dannevirke, Feilding, Foxton, Gore, Greymouth, Marton, Matamata, Ngāruawāhia, Ōtaki, Queenstown, Stratford, Taihape, Te Kūiti, Wainuiomata, Waitara, Waiuku and Westport.

Russell John Tully in the Ashburton Work and Income office during his killing spree in 2014. Supplied

‘The risk is real at any office’ – security guard

Security guard Henare Eynon, who works in Marton, told RNZ he was worried for the safety of Work and Income staff, his colleagues and the public.

“Going from three guards to two guards is a significant change, it’s not just one person less, it’s a 50 percent increase for the remaining two, and the loss of a spare pair of eyes.”

In 2014, Russell John Tully walked into the Ashburton Work and Income offices armed with a shotgun and killed two staff members, Peggy Noble and Leigh Cleveland. Tully was sentenced to life in prison for murder.

Eynon said that could happen again.

“The risk is real at any office – it depends on the person that’s coming in, and what condition the person is in – there are a lot of mental health clients out there that will go off their rockers at times.”

He said while many clients are respectful, he’s dealt with dangerous situations over the past several years as a guard in the lower North Island – including a client threatening to drive into a Work and Income office, and another attempting to come inside with a knife.

One man threatened violence when he was asked to sign in at the front desk, Eynon said, but he talked him out of it.

“He says I’m coming over there to punch you in the f***ing head, and I said come on then, you’re welcome to try, but you’re going to end up in jail if you do that, and I said it calmly.”

Eynon said he’s not taking aim at his employer Allied Security or the Ministry of Social Development staff – but believes the government is behind a decision to cut costs.

Another security guard from the lower North Island, who RNZ has agreed not to name, said even small offices could deal with “nasty” experiences on a monthly basis.

“The vulnerability of the staff is a big concern to me, because once trouble happens, especially in small sites, it’s hard to get away from.”

He disagreed with a recent change to bring guards standing outside inside the offices.

“We have no ability to check people’s intoxication, mental health, level of aggression before they enter the building, and once they’re in, they’re in, and it’s far more difficult to get somebody out of an office, rather than just stop them at the door.”

E tū national secretary Rachel Mackintosh said the government and Allied Security should immediately stop the changes.

She said the Ashburton shooting drove MSD to employ extra security guards, and ensure three were stationed at each office.

“It’s as if everyone involved has forgotten about the tragic events that occurred in Ashburton, or they are willing to risk it happening again to save a few bucks?

“What we don’t know is any rationale for reducing the number of guards – we haven’t seen that – we don’t know whether the employer Allied Security has been provided that information from MSD, but certainly we haven’t seen it.”

Public Service Association national secretary Fleur Fitzsimmons said she had requested a full risk assessment from MSD over the changes, but that consultation with MSD workers at offices had so far not happened.

“There is widespread anxiety amongst staff over these changes.

“People come to these MSD offices in times in their lives which are distressing, and too often they take their frustrations out on staff. The security guards are an absolutely critical safety initiative for staff and members of the public,” Fitzsimmons said.

Ashburton’s Work and Income office following the shooting. RNZ / Alexander Robertson

‘Confident’ we’ve responded to Ashburton – MSD

The killings in Ashburton prompted MSD to launch an internal review, and employ an extra 100 security guards at Work and Income centres.

Worksafe brought charges against MSD and in 2016, Judge Jan-Marie Doogue found the ministry had failed to ensure there was no physically unrestricted access to the staff working area.

Ministry of Social Development deputy chief executive for organisational and risk assurance, Melissa Gill, told RNZ MSD had invested $80 million over the last 10 years in a major upgrade to all its sites, including implementing lockdown zones and upgrading security equipment.

She said MSD took the safety of all staff and clients at offices seriously.

“I’m confident that we have responded to the events in Ashburton, we’ve had a concerted programme of work over the past 10 years, we’ve created safer and more secure spaces in our sites, we ensure our staff are well-trained and supported to respond to incidents should they occur.”

Ministry of Social Development’s Melissa Gill. RNZ

She said reducing guard numbers was not due to cost-cutting, but part of a review of security settings including a decision to move guards standing outside, inside.

Gill said MSD’s data had shown a drop in serious incidents being reported, and there would still be between two and five security guards across all 121 Work and Income offices.

She said the agency had done a risk assessment at every office, had “planned and tested” the specific changes over a number of years, and kept the PSA informed.

Gill said bringing the security guards inside was safer for them, and guards could watch for a client’s behaviour from inside offices.

“The guards receive training from Allied on how to observe people’s action as they are approaching an environment, so they are able to monitor that as the person is approaching the site.”

She said if a serious incident occurred, guards and staff were trained to go into lockdowns, and worked closely with the police.

Gill did not rule out further cuts to guards at other sites.

“It would be fair to say this is an ongoing programme of work but I can’t comment on that at the moment because we are still working through the process with our sites and with the PSA.”

Allied Security general manager of operations Chris McDowall said MSD advised the company of a change of operating model for selected sites within the wider contract.

He said Allied supported the changes following a trial in 2025.

“We expect minimal role losses as part of this process and remain focused on the wellbeing of our staff and all those affected by any change process.”

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Morning Report live: Paul Goldsmith defends pulling the plug on retail crime group

Source: Radio New Zealand

Justice Minister Paul Goldsmith. RNZ / Samuel Rillstone

The Justice Minister says it’s uncharitable to say a government retail crime advisory group was a waste of time.

Paul Goldsmith has confirmed the group will wind down four months early, after three of its five members walked away.

Labour this week said it was a stunt from day one, and that it came up with was ideas previously dismissed as ineffective or unsafe.

Police spokesperson Ginny Andersen said the group recycled the bad plans, instead of listening to retailers, victims, and police, and that its wind-down is embarassing for the government.

But Goldsmith said retail crime was a real problem, and suggestions the group put forward had been enacted in legislation to make a real difference.

He dismissed criticism of chairman Sunny Kaushal’s behaviour, saying he was a fierce defender of victims.

Kaushal said his priority was to deliver reform for victims of retail crime, and not to have an “endless talking group”.

“I’m very relaxed about the ministerial advisory group winding up in May,” he said.

“I made sure the MAG delivered our advisory work quickly, so that victims could see legislation in the House before we wrapped up.

“I thought this more important than pursuing endless ‘frameworks’ that other MAG members would have prioritised.”

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Cause of days-long Cuba Street power cut unclear

Source: Radio New Zealand

RNZ / Samuel Rillstone

A major power cut at a boutique hotel has thrown families and businesses into darkness on Wellington’s Cuba Street.

Residents of The Wellington Apartments are entering their third day without full power, after a failure at neighbouring Naumi Hotel.

The section of Cuba Street, which houses the hotel, apartments, as well as several shops and a restaurant, lost power on Sunday night.

What caused the failure at the Naumi Hotel – a boutique chain with head offices in Singapore – is yet to be identified, but the outage is expected to last until at least Thursday.

The hotel apologised to those caught up in the power cut and said it was working to get things back-up-and-running and was regularly communicating to those affected.

Naumi Hotel group director of marketing Lynn Poh told RNZ on Tuesday afternoon a generator had been installed to restore hot water and maintain emergency lighting and fire safety to the hotel and The Wellington Apartments, which RNZ understood contained a mix of residents and hotel guests across more than 100 units.

“There are no health and safety risks to residents in The Wellington Apartments,” she said.

But a resident – who RNZ agreed not to name – said communication about the power cut had been woeful, with families left literally and figuratively in the dark.

They said the lack of lighting in the hallways and stairwells also presented a health and safety risk, with emergency lighting only on the ground floor, and in the stairwells up to level three of the eight-level complex.

“The rest of the time, you are in darkness. If there’s another emergency on top of what we’re already experiencing – it would be a disaster waiting to happen.”

Supplied

The resident said the first sign of trouble came with an outage at 8.30am on Sunday.

“[The power] did come back on at 1pm… and then at 8pm that night it went off again. It was restored maybe two hours later, briefly, for a second and then we all heard a big bang.”

RNZ / Samuel Rillstone

They said communication had been piecemeal, with owner-occupiers informing tenants about what was going on during spontaneous gatherings in the lobby near a working power socket.

As of Tuesday – 36 hours without power – they said there had been no written communication dropped at residents’ doors or posted to the complex’s communal notice board.

Supplied

They had arranged to stay at a friend’s place for the rest of the week, but said many people had no idea when power would be restored and they were concerned about elderly residents and those less able-bodied.

“The major thing is just the lack of communication, the lack of information that will help us make good decisions.

“Some of our vulnerable residents should have just been moved somewhere else. Because you can’t stay in there all day, you do need to come out, to charge up, to eat, to have a hot shower.

“They don’t understand that people’s lives are being impacted and that they have a responsibility to give us some kind of messaging or information.”

Poh said the hotel was in daily communication with apartment owners and would remind them to pass updates onto tenants.

She believed communication such as letter drops or updates on the noticeboard was being arranged, and the team was working hard to keep hotel guests comfortable.

Poh said investigations into the cause of the failure were ongoing, but in the meantime a new circuit breaker had been ordered and shipped to New Zealand.

“We are expecting power to be up by this Friday, and we’re trying to expedite for this Thursday.”

She said additional generators to restore power more widely was not an option due to the fire risk.

Supplied

Kāinga Ora tenants are among those living in the apartments.

The social housing agency’s Greater Wellington regional director Sarah Willson said it was only made aware of the situation on Tuesday afternoon.

“Since we found out about the issue, we have contacted our seven tenants to see if the power outage has affected them, and what support we can offer as their landlord,” she said.

“We will continue to check in with them regularly until the power is restored.”

By Tuesday afternoon, power had been restored to businesses on the street level, who had scrambled to keep stock cold and money coming in since the outage on Sunday night.

One store told RNZ they suspected the cost to be in the tens of thousands, accounting for lost stock and the inability to process cashless transactions, as well as reputational damage.

Anne, who was in the last two weeks of running textile bookstore Minerva said the loss of power during the closing down sale was hugely disruptive.

“Someone has kindly leant me a mobile EFTPOS… but people have to look at the shelves with their cellphone torches on.”

She said information had not been forthcoming and she had to continually seek updates.

“It’s been very hard to get information at all, there’s been nothing sent out. You just come to work day after day and there’s just no power.”

Restaurateur Steve Logan – co-owner of Liberty and Logan Brown – said power was back on at Liberty around 2pm on Tuesday and staff were scrambling to open for dinner that night.

He said it had been stressful, but with cold storage available at Logan Brown, the main cost was the “to-ing and fro-ing” of produce rather than lost stock – unlike the superette.

“I feel really sorry for our neighbours in the dairy.”

Poh said Naumi Hotel was looking into compensation, and that it was “very sorry” for the outage.

“But we are doing whatever we can as a group to minimise the inconvenience and make sure that we get power up as soon as we can. We are doing our best.”

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‘I’ll keep that to myself’: Dalton Papali’i on Razor feedback

Source: Radio New Zealand

Dalton Papalii. Photosport / John Davidson

Blues v Chiefs

Kick-off: 7:05pm Saturday 14 February

Eden Park, Auckland

Live blog updates on RNZ

Dalton Papali’i has kept his cards close to his chest regarding his relationship with former All Black coach Scott Robertson.

Speaking to 1News at Blues training on Tuesday, Papali’i said there was a “big difference” in Robertson’s coaching style to previous regimes.

“I was there when Shag (Steve Hansen) and Fozzie (Ian Foster) were there holding the helm. Seeing it change to Razor’s agenda – you could see there was a big difference,” said Papali’i.

“People spoke up and they had to have a review. We followed that process … I don’t really want to speak too much on that. What happened, happened.”

Papali’i only played one test in 2025, off the bench in the third test against France. He was selected for the All Blacks XV for their successful three-match end of year tour, being named captain by coach Jamie Joseph.

Scott Robertson. SANKA VIDANAGAMA

“I really had a good relationship with Jamie Jo and … I felt like I was back to my old self,” he said.

“I feel like I play better with the weight of being a leader. Going into the ABs XV, I got that role back again, the captaincy, and I took it with both hands. I enjoyed it and felt like I played well again. Everyone bought into the culture and it was a credit to Jamie Jo and the coaches. They set up the environment for everyone to be at their best and I loved it.”

Jamie Joseph Coach of the Highlanders © Photosport Ltd 2025 www.photosport.nz

The 28-year-old became a father last year, and said that new responsibility is shaping his thinking around seeing out the last two seasons of his contract with NZ Rugby.

“I’ve been here for nine years or so … I have a lot of things in perspective now,” he said.

“I want to grow the family, and you hear a lot of people heading overseas to help their financial side out. This is home for me, where I grew up and I want to leave the jersey in a better place. I’m still weighing it up.”

The Blues open their season on Saturday night against the Chiefs at Eden Park.

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Rugby providing hope in war-torn Ukraine

Source: Radio New Zealand

Anton Shashero with Sir Graham Henry. Sarah Gloyer Waiheke Gulf News 

While the country has been dragged into a devastating war, two Ukranians are ensuring that rugby stays alive in their home, and that young players have a potential path to safety.

Anton Shashero is coach of Ukraine’s national under-16 side, and thanks to a collaboration between some prominent rugby minds in Aotearoa, he and best friend Maksym Dulia have spent the past week in the country learning from some of the best in the business.

Shashero said the invasion has had an horrific impact on players and the sport in Ukraine.

“A lot of players from the senior national team and from the under-18 team have already died. A lot of them are in the war. In almost in every family now in Ukraine, someone have lost someone. It’s huge. It’s huge.”

He said rugby acts as a beacon for young men during dark times, and for Shashero and Dulia, it had a significant impact.

“When we were kids, rugby was everything for us. You can travel, you can have friends, you can share your moments with boys on the field and it’s the values rugby which rugby gave us.”

That path was able to be extended across the other side of the world,

“We knew that we wanted to come to New Zealand and try to learn from the best. So it was our dream.

“When our boys see that we’re here with the All Blacks, it has a huge impact for them, for their families and for everyone in Ukraine, when they see that we here, it’s big moment now for Ukraine.”

Upon arrival, the pair spent time with Sir Graham Henry, the Hurricanes and at the IRANZ institute.

Anton Shashero and Maksym Dulia at IRANZ in Upper Hutt. supplied

The initiative is part of a broader plan to bring Ukrainian youth boys and girls teams to play in Aotearoa a joint effort between IRANZ, Henry and Brent Impey of Kiwi KARE, a foundation which provides New Zealand aid to Ukraine.

IRANZ general manager Wayne Taylor said it felt like the right thing to do.

“The country has been through a lot of hardship and sport can be something really positive, obviously the timing wasn’t great though with the war but it’s still something we are really keen to do, we are hoping to still get some funding and that it will still happen in the future.”

Impey said that despite everything going on in Ukraine, their passion for sport persists as the five team senior mens rugby competition continues to run.

“Their goal is to reach the 2032 Olympics in sevens, so i thought how can New Zealand help make that happen? We can be a part of reconstruction through sports diplomacy. It represents an opportunity, for New Zealand to be a visionary. “

Infrastructure in Ukraine has been significantly compromised as a result of Russian strikes, forcing Shashero to host junior camps to be held outside of the country.

“We usually do camps outside of Ukraine, in Poland and Georgia and now we go to Portugal for international tournament,” Shashero said.

Shashero and Dulia will take what they have learned home as his young side prepare to take on the best in the Northern Hemisphere.

“We have been given some fundamental things which we implement, now we have to fight to try to become the best team in the Europe. We want to show we can win against the best teams like France, Ireland, England.”

The game has come a long way in Ukraine, as Shashero vividly recalls his first trip to the European champs as a youngster where his team was soundly beaten.

“All we did was trained one week and went there and we couldn’t play well against them.”

Shashero said he has been blown away by the passion for rugby in New Zealand.

“I was at a rugby club and saw a boy maybe one years old, he cannot speak now but he already passing the ball and it’s amazing.”

Having seen some secrets behind competing on the global stage, Shashero also hopes to one day bring a Ukrainian side to Aotearoa.

“I hope that one day one will come in the future. I hope and I believe that if we prepare them for such long period, they can be on the same level with them, especially with New Zealand specialists helping us with this. I hope that it’s going to rise.”

Shashero and Dulia mixing with Hurricanes players. supplied

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Black Caps spinner Michael Bracewell ruled out of World Cup

Source: Radio New Zealand

New Zealand’s Michael Bracewell celebrates after taking a Bangladesh wicket, Champions Trophy, 2025. AFP

Black Caps spinner Michael Bracewell won’t play any part of the T20 World Cup after being ruled out with injury.

Bracewell suffered a calf injury during the ODI series against India last month and while he had recovered from that he reinjured it ahead of Sunday’s game against Afghanistan.

Subsequent scans confirmed the injury is expected to require approximately three weeks recovery before returning to play.

Off-spinning all-rounder Cole McConchie will travel to India to join the squad as a travelling reserve alongside pace-bowler Ben Sears.

Canterbury Kings captain McConchie last represented New Zealand in April 2024 and joins the squad off the back of a successful domestic T20 campaign as the Kings leading wicket taker with 14 wickets at an economy rate of 7.71.

“It’s really tough to get ruled out of a World Cup and I know how much playing for New Zealand means to him (Bracewell),” said Black Caps coach Rob Walter.

“Michael worked incredibly hard to give himself a chance but unfortunately has had this set back.

Cole McConchie of Canterbury celebrates © Photosport Ltd 2026 www.photosport.nz

Walter said McConchie, who has played 145 T20s (12 of them internationals), would bring valuable experience.

“Cole is a seasoned campaigner.

“He brings a great all-round skillset to the group along with a lot of T20 experience.

“It’s great to be able to lean on an experienced head especially for a World Cup.”

The Black Caps beat the UAE by 10 wickets on Wednesday and play South Africa on Sunday.

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National war memorial bell-playing job axed, likely to be outsourced to Australia

Source: Radio New Zealand

The carillon’s 75 tonnes of bells have not played for years while the belltower is being earthquake strengthened. RNZ / Phil Pennington

The war memorial bells at Pukeahu in Wellington may have to be played by an Australian on Anzac Day after the local player’s job was cut.

It would be cheaper to hire a contractor, said bureaucrats.

The carillon’s 75 tonnes of bells 50 metres up in the air have not played for years while earthquake strengthening of the belltower has been going on.

A permanent carillonist has been employed for most of the last century, in some periods playing several times a week.

But the Ministry for Culture and Heritage (MCH)’s cost-cutting restructure has put paid to that.

“The ministry’s change process resulted in the disestablishment of the National Carillonist role,” the ministry told RNZ on Tuesday.

“MCH is working with the Carillon Society of Australia to ensure that a trained carillonist will be available to play the Carillon on Anzac Day 2026.”

It was also planning for a regular recitals programme possibly by using Australian contractors.

“MCH is exploring a range of options, including contracting carillonists when required. This option will cost MCH less than retaining a fulltime carillonist position.

“The Carillon will continue to play a significant role in commemorative events, including Anzac Day.”

Online comment last August, when word the job might go was reported, included Margaret saying, “Among the really stupid decisions we’ve seen with the public sector job cuts, this one stands out.”

The permanent carillonist, Timothy Hurd, had played since the 1980s but the bells have been silent for much of the time since 2012 when seismic checks began and the tower was shut for extended times.

It was aimed to reopen it in the week prior to Anzac Day 2026 and have the bells fully operational by then.

Hurd used to play the bells several times a week, most recently in 2018 when the tower reopened on the grounds it had been properly strengthened, when it later turned out it had not and it had to close again.

“Timothy Hurd QSM has since retired. MCH acknowledges his long-term contribution to the Carillon and to national commemorations.”

He was key not just to playing the instrument but to the years of work restoring it, having highly technical input over the last few months.

Another online poster last August said, “Firing Hurd once the carillon is earthquake strengthened (once more) is unconscionable.”

Earthquake strengthening work, costing $10 million, was progressing well, the ministry said.

The ministry restructure also took out the jobs of two historians who mostly taught schoolchildren at Pukeahu’s education centre.

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Better to burn Huntly’s ‘giant mountain of coal’ than import, renewable energy advocate says

Source: Radio New Zealand

RNZ

The country would be better off burning the coal it has in reserve than building a billion-dollar liquefied natural gas terminal, a renewable energy advocate says.

The government said this week it would proceed with plans to build a liquefied natural gas (LNG) import facility in Taranaki, with the estimated $1 billion capital cost spread across all electricity users through a levy.

Energy Minister Simon Watts said that it would result in overall savings to households, because it would help to lower electricity premiums during dry years.

A rapidly declining domestic gas supply – with availability half of what was expected three years ago – had left the electricity sector exposed during such years, when hydro lakes ran low, Watts said.

Several reports, including one commissioned by the government, have found that LNG would be a feasible but costly option, and should only be used as a last resort.

Rewiring Aotearoa chief executive Mike Casey said there was no disagreement that New Zealand had a dry-year energy security issue that needed to be fixed urgently.

In the long term, large-scale renewables along with small-scale household and business solar would solve the problem, he said.

“The issue is how do we solve it in the next few years, because we can’t see what happened [in 2024] when prices spiked and businesses started shutting down.”

Rewiring Aotearoa chief executive Mike Casey. Supplied / Rewiring Aotearoa

LNG was the wrong solution, because it had an expensive upfront capital cost and locked the country into yet another imported fossil fuel option, he said.

Instead, the country should be eyeing diesel and “our giant mountain of coal” at Huntly Power Station, Casey said.

“What’s the cheapest capital option to keep the lights on in New Zealand, keep power prices lower and to increase our energy security?

“To me, that is probably a combination of the coal seam that we already have available, the coal that we already have in the country, combined with potentially diesel peakers, which is running those peaker power plants using diesel.”

Casey acknowledged the “mild” irony of a renewables advocate pushing for coal and diesel.

“But we’re in a situation, through an energy system that hasn’t been serving New Zealanders for so long … where unfortunately we do need some fossil fuels,” he said.

“The way we get out of it is not investing in more fossil fuels, it’s using the fossil fuels that we currently use, and figuring out how to reduce that consumption as fast as we can.”

Late last year, the Commerce Commission granted permission to the four gentailers – Genesis, Meridian, Mercury and Contact – to stockpile coal at Huntly Power Station.

The government considered, and rejected, diesel peakers as an option but did not provide detailed reasons for doing so in its announcement on Tuesday.

Additional details would be available when the relevant Cabinet paper was published, a factsheet accompanying the announcement said.

Diesel was more expensive per megawatt-hour, but had “much, much cheaper” upfront capital costs, Casey said.

“I think the diesel peakers solve the dry-year problem. Marsden Point is set up – it’s already got all the cables going away from it, that’s where all the diesel comes into New Zealand.”

The peakers could then be sold when long-term energy security had been locked in through the pipeline of renewables, he said.

A Boston Consulting Group report commissioned by the gentailers last year said diesel was “easily accessed and [could be] used immediately in current facilities for generation”.

It found that LNG would be cheaper – but only if the capital cost was spread across the entire electricity system through a levy, similar to the one now proposed by the government.

Energy Minister Simon Watts. RNZ/Mark Papalii

“Importing LNG is then not economically justified when LNG fixed costs are recovered via fuel, knowing diesel would be cheaper and entails lower capital and infrastructure risk.”

The cost-comparison to diesel, and the projected savings to households, were not at all guaranteed, Casey said.

“The price of LNG is very volatile. We saw the prices spike massively when Russia invaded the Ukraine.”

Casey believed the government was also overstating the dry-year benefit.

“I think dry-year is also solved very conveniently with an LNG terminal, but this is really about prolonging industry use of gas, prolonging household use of gas.”

Diesel peakers would not solve that problem, and the government needed to pay attention to how to transition large industrial users off gas as fast as possible,

Analysis from the Energy Efficiency and Conservation Authority (EECA) showed about two-thirds of current industrial gas use could be electrified.

“A third of it could be electrified with no subsidy, and for the billion dollars that they’re suggesting that they put on the LNG gas terminal, that could be put towards the electification of a lot of our industry, which would free up an awful lot of our domestic supply.”

The government had “lambasted” the now-scrapped Government Investment in Decarbonising Indiusrty (GIDI) fund as corporate welfare when it was in opposition, he said.

“I can agree with that argument but on the other side of that, we’re now basically forcing New Zealand’s electricity consumers to subsidise another solution that also costs a billion dollars – and this time it’s to keep gas going for longer.”

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Decision to reduce security guards at Work and Income offices suggests Ashburton tragedy forgotten – union

Source: Radio New Zealand

The number of security guards at Work and Income offices are being reduced throughout the country (file image). supplied

The Ministry of Social Development is planning to cut the number of security guards at Work and Income offices throughout the country.

Twenty jobs are set to go at 20 offices in regional towns next month – reducing the number of guards at these sites from three to two.

Security guards and unions are blaming cost-cutting and are alarmed at the safety risks the lay-offs pose, following the murders of two Ashburton Work and Income employees in 2014.

The Ministry of Social Development, which employs Allied Security as a contractor, told RNZ the changes aren’t driven by cost-cutting and follow safety upgrades and changes to office lay-out, including bringing outside guards inside.

E tū union said the offices affected are in Alexandra, Balclutha, Cambridge, Dannevirke, Feilding, Foxton, Gore, Greymouth, Marton, Matamata, Ngāruawāhia, Ōtaki, Queenstown, Stratford, Taihape, Te Kūiti, Wainuiomata, Waitara, Waiuku and Westport.

Russell John Tully in the Ashburton Work and Income office during his killing spree in 2014. Supplied

‘The risk is real at any office’ – security guard

Security guard Henare Eynon, who works in Marton, told RNZ he was worried for the safety of Work and Income staff, his colleagues and the public.

“Going from three guards to two guards is a significant change, it’s not just one person less, it’s a 50 percent increase for the remaining two, and the loss of a spare pair of eyes.”

In 2014, Russell John Tully walked into the Ashburton Work and Income offices armed with a shotgun and killed two staff members, Peggy Noble and Leigh Cleveland. Tully was sentenced to life in prison for murder.

Eynon said that could happen again.

“The risk is real at any office – it depends on the person that’s coming in, and what condition the person is in – there are a lot of mental health clients out there that will go off their rockers at times.”

He said while many clients are respectful, he’s dealt with dangerous situations over the past several years as a guard in the lower North Island – including a client threatening to drive into a Work and Income office, and another attempting to come inside with a knife.

One man threatened violence when he was asked to sign in at the front desk, Eynon said, but he talked him out of it.

“He says I’m coming over there to punch you in the f***ing head, and I said come on then, you’re welcome to try, but you’re going to end up in jail if you do that, and I said it calmly.”

Eynon said he’s not taking aim at his employer Allied Security or the Ministry of Social Development staff – but believes the government is behind a decision to cut costs.

Another security guard from the lower North Island, who RNZ has agreed not to name, said even small offices could deal with “nasty” experiences on a monthly basis.

“The vulnerability of the staff is a big concern to me, because once trouble happens, especially in small sites, it’s hard to get away from.”

He disagreed with a recent change to bring guards standing outside inside the offices.

“We have no ability to check people’s intoxication, mental health, level of aggression before they enter the building, and once they’re in, they’re in, and it’s far more difficult to get somebody out of an office, rather than just stop them at the door.”

E tū national secretary Rachel Mackintosh said the government and Allied Security should immediately stop the changes.

She said the Ashburton shooting drove MSD to employ extra security guards, and ensure three were stationed at each office.

“It’s as if everyone involved has forgotten about the tragic events that occurred in Ashburton, or they are willing to risk it happening again to save a few bucks?

“What we don’t know is any rationale for reducing the number of guards – we haven’t seen that – we don’t know whether the employer Allied Security has been provided that information from MSD, but certainly we haven’t seen it.”

Public Service Association national secretary Fleur Fitzsimmons said she had requested a full risk assessment from MSD over the changes, but that consultation with MSD workers at offices had so far not happened.

“There is widespread anxiety amongst staff over these changes.

“People come to these MSD offices in times in their lives which are distressing, and too often they take their frustrations out on staff. The security guards are an absolutely critical safety initiative for staff and members of the public,” Fitzsimmons said.

Ashburton’s Work and Income office following the shooting. RNZ / Alexander Robertson

‘Confident’ we’ve responded to Ashburton – MSD

The killings in Ashburton prompted MSD to launch an internal review, and employ an extra 100 security guards at Work and Income centres.

Worksafe brought charges against MSD and in 2016, Judge Jan Doogue found the ministry had failed to ensure there was no physically unrestricted access to the staff working area.

Ministry of Social Development deputy chief executive for organisational and risk assurance, Melissa Gill, told RNZ MSD had invested $80 million over the last 10 years in a major upgrade to all its sites, including implementing lockdown zones and upgrading security equipment.

She said MSD took the safety of all staff and clients at offices seriously.

“I’m confident that we have responded to the events in Ashburton, we’ve had a concerted programme of work over the past 10 years, we’ve created safer and more secure spaces in our sites, we ensure our staff are well-trained and supported to respond to incidents should they occur.”

Ministry of Social Development’s Melissa Gill. RNZ

She said reducing guard numbers was not due to cost-cutting, but part of a review of security settings including a decision to move guards standing outside, inside.

Gill said MSD’s data had shown a drop in serious incidents being reported, and there would still be between two and five security guards across all 121 Work and Income offices.

She said the agency had done a risk assessment at every office, had “planned and tested” the specific changes over a number of years, and kept the PSA informed.

Gill said bringing the security guards inside was safer for them, and guards could watch for a client’s behaviour from inside offices.

“The guards receive training from Allied on how to observe people’s action as they are approaching an environment, so they are able to monitor that as the person is approaching the site.”

She said if a serious incident occurred, guards and staff were trained to go into lockdowns, and worked closely with the police.

Gill did not rule out further cuts to guards at other sites.

“It would be fair to say this is an ongoing programme of work but I can’t comment on that at the moment because we are still working through the process with our sites and with the PSA.”

Allied Security general manager of operations Chris McDowall said MSD advised the company of a change of operating model for selected sites within the wider contract.

He said Allied supported the changes following a trial in 2025.

“We expect minimal role losses as part of this process and remain focused on the wellbeing of our staff and all those affected by any change process.”

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand

Mayor backs Auckland Museum’s request for government funding – but it has no plans to help

Source: Radio New Zealand

Auckland mayor Wayne Brown is backing the Auckland War Memorial Museum’s request for the government to help top up its cash flow.

Most of the museum has been open to the public since October, after asbestos was found in the almost 100-year-old building, forcing a five month shut-down. But the Te Marae Ātea Māori Court and Pacific galleries are still closed off due to asbestos risk.

Auckland Museum chief executive David Reeves said the cost of removing the asbestos, estimated to be more than $10 million, and the impact of the months-long closure on revenue had put the museum in a precarious financial position.

The museum had already disbanded 31 roles, 14 of which were already vacant.

“We’ve already, unfortunately, had to go through a restructure last year of needing to reduce our staffing by 10 percent,” Reeves told RNZ.

Auckland War Memorial Museum. Auckland Museum

“That’s never an easy exercise to go through, but it was very necessary to try to balance the books for this immediate year. We really don’t want to cut any further services, and we’re being very, very careful about cost control.”

The museum was in the middle of a three-year funding agreement with Auckland Council, receiving roughly $35m of Auckland ratepayers’ money each year.

But in its draft annual plan released this year, the museum projected that public funding, either from the council, the government, or public donations, would need to increase to over $40m a year in the coming years: $46.01m in FY 2027-2028 and $47.80m in FY 2028-2029.

Reeves said the increase was necessary to maintain the building, which they had been in since 1929.

“At the moment, the council is our primary public funder. It is up for conversation, I think, whether it might be time for the central government to chip in.

“We want to do our very best to keep it in good condition and keep the experiences refreshed. We don’t want 30 to 40-year-old exhibitions, which, some of them in some parts of the building, are getting really tired. That’s not really Auckland putting its best foot forward.”

He said the heritage building had unique challenges, making it expensive to look after.

Auckland Museum chief executive David Reeves. RNZ/ Marika Khabazi

“If we were in a more modern building, our building costs would possibly be lower, and we would still run a very effective museum. I’m not suggesting for a minute that we move to a different building, because this beautiful building is very much part of us.

“But the sums that we’re doing at the moment are to properly identify those costs and be transparent with the public, the council, and the government about what it takes to keep this magnificent facility going.”

He said the museum was committed to not charge Aucklanders an entry fee, but increasing how much other visitors paid or the price to see special exhibitions was on the table.

“Charging Aucklanders is something I’m personally very opposed to and the board are supportive of that. Aucklanders have already paid through their rates and that’s part of the deal.

“We’ve done modelling on what would happen if we did have a door charge for Aucklanders. Our total revenue would actually go down because it would become a real disincentive to visit.”

Auckland Museum asset manager Eddy Howell said having the financial support it needed would ensure the museum could be enjoyed by future generations.

“They need to see what we saw and what our predecessors saw. A lot of people whakapapa to this place. Their family was in the war, their names are up on the walls. It’s a piece of history that needs to continue.

“It’s also one of the largest limestone buildings in the country. It has a lot of unique features. The masons who worked on the building back in the day did it all by hand. It does need to be repaired and brought back to the state that it was in 1929.”

RNZ / Nick Monro

Associate project manager of public programmes Hannah Temara said the museum still has a lot of value.

“We as a museum protect and hold so much taonga and knowledge.

“It’s a special place to educate the newer generation and for the older generation to reminisce.”

Brown told RNZ the museum should charge a “modest” entry fee, he suggested possibly $5, to New Zealanders who lived outside of Auckland.

He also agreed the government should support the museum instead of Auckland Council forking out more money.

Auckland mayor Wayne Brown, right, with deputy mayor Desley Simpson. Jessica Hopkins / RNZ

But Arts and Culture Minister Paul Goldsmith told RNZ it had no plans to help.

Auckland Council external partnerships manager Alastair Cameron said future funding for the museum would be considered by councillors in its 2027 planning.

“Council fully intends to engage with the museum to better understand the financial pressures it’s facing and to work collaboratively toward a good outcome for both the museum and the city, before any funding decisions are required.”

Deputy mayor Desley Simpson said she was aware of the museum’s financial challenges.

“As a courtesy and in the spirit of close collaboration, the museum gave us a heads-up about the challenges they are facing before the draft annual plan was released.

“As the arts and culture lead councillor, I have met informally with the board to discuss their challenges, and we will continue to have ongoing discussions.”

Public submissions on the museum’s annual plan close on Thursday and a hearing on the feedback received was expected to take place at the museum this month.

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand