Source: Banking Ombudsman Scheme
Book launch – ‘Excellence in Care: A Guide for Managers and Nurses’ by Gillian Robinson-Gibb
Source: Nazareth Care
Endorsed by Honourable Tracey Martin, CEO of the Aged Care Association NZ, “Excellence in Care: A Guide for Managers and Nurses (2025)” is authored by Gillian Robinson-Gibb.
With 30 years of background managing and nursing in Aged Care, Gillian is also the Founder of Healthcare Compliance Solutions Ltd, Registered Nurse, and Auditor.
This new and well sought-after resource aims to support excellence in care and provide guidance for those new to aged care or new to management roles.
This event is a celebration of aged care! The audience will include key members of New Zealand’s aged care, healthcare and community sector and this event will provide a unique opportunity to hear from current and aspiring leaders about the art of leading in this growing sector. It will also provide an excellent networking opportunity, where you can mingle with colleagues from across the sector.
This will be a catered event. An allocation of 4 tickets per media organisation are available. To confirm your attendance, please register using the Trybooking link below:
https://www.trybooking.com/nz/WRI
Event details:
Date: May 6th, 2025
Time: 1pm
Venue: Nazareth Care, 220 Brougham St, Christchurch
RSVP by: May 1st, 2025.
Real Estate – National market turning a corner as listings surge and buyer confidence builds
Source: Raine & Horne
Highlights
- Raine & Horne recorded a significant rise in listings and buyer activity in March 2025 across the country, signalling a strong property market rebound aligned with national price growth trends.
- Affordable prices, infrastructure investment, and coastal lifestyle appeal are driving renewed interest from both first-home buyers and investors, especially in Southland and Christchurch.
- Falling interest rates and more realistic vendor expectations have created a sweet spot for buyers, with quality homes around $850,000 in Tauranga and Mount Maunganui drawing strong demand.
Wellington, NZ (24 April 2025) The national property market is showing clear signs of recovery, with a significant uplift in listing activity and buyer engagement recorded by leading real estate network Raine & Horne.
New data reveals that Raine & Horne listings rose by 49% in March 2025 compared to December 2024, while open for inspections jumped by 175% over the same period. The uptick aligns with national trends, with CoreLogic reporting a +0.5% increase in property values in March, building on a +0.4% lift in February.
Angus Raine, Executive Chairman of Raine & Horne, said the renewed momentum reflects improving market sentiment, buoyed by earlier interest rate cuts and increased brand awareness.
“We’re pleased to see the property upturn beginning to take shape. The effects of OCR reductions always take time to filter through fully, but we’re starting to see confidence return,” Mr Raine said.
“While demand remains patchy across some regional and metropolitan areas, that’s to be expected in a recovering economy. The encouraging consensus is that residential property values are likely to rise by around 5% nationally this year, fuelled by more affordable finance and steady buyer demand.”
The return of investors is a big plus for Southland real estate
On the ground, Raine & Horne Southland Franchise Owner Sheree Williams confirmed that market activity is building strongly.
“Things are really starting to gain momentum here. Southland always moves to the beat of its own drum, and in the past few weeks we’ve definitely seen a noticeable upswing,” Mrs Williams said.
“There are more buyers actively looking, and importantly, we’re also seeing a strong return of investors to the market.”
Recent interest rate cuts are having an impact. “First-home buyers have remained a constant presence, but now investors are coming back with renewed confidence,” Mrs Williams said.
For instance, Mrs Williams noted that a solid three-bedroom home at 586 Tay Street, Hawthorndale[i], is generating strong interest from both investors and first-home buyers. “With the potential to earn approximately $500 per week in rent, it’s a smart option for savvy investors,” she said.
“However, it’s not all about investors. In many cases, first-home buyers are coming out ahead,” Mrs Williams added. “They’re more informed than ever, they know how to prepare financially, what steps to take, and how to position themselves competitively. So when it comes to going up against investors, they’re holding their own more than ever before.”
As for what’s attracting buyers to Southland, Mrs Williams said: “It’s definitely our affordability, hands down.
“Southland remains one of the most affordable regions in the country, which is a huge drawcard. But it’s not just the price point, there’s a lot happening here.
“We’ve got exciting new infrastructure projects underway that are drawing interest from outside the region. Combined with strong local employment across key industries such as healthcare, agriculture, and education, and an unbeatable lifestyle, it’s giving people real confidence to make the move and invest in Southland.”
Christchurch attracts buyers chasing coastal lifestyle and “bang for buck”
In Christchurch, Nick McIsaac-Luke, Franchise Owner at Raine & Horne Parklands, New Brighton, Shirley, Burwood, and Marshland, said the local property market has remained relatively steady. “We’ve seen a bit of a dip over the past couple of years, but right now, things are looking pretty solid,” he said.
Commenting on what’s driving demand, Mr McIsaac-Luke added, “I’m seeing more people from the North Island realising how good it is down here. Even people from the lower South Island are making the move. Everyone’s cottoning on to the fact you can get wicked bang for buck in Christchurch — you can live by the beach for under a million.”
To illustrate, Mr McIsaac-Luke and business partner Tina Lawson recently sold a stunning and spacious four-bedroom house at 1 Iti Place, Parklands. “This is a fantastic house that sold within four and a half weeks for $975,000.
Mr McIsaac-Luke said Parklands is proving especially popular with lifestyle seekers. “It’s probably one of the top spots right now for people wanting that laid-back lifestyle. We’re right on the edge of the forest, and the beach is just five minutes away — seven at a push.
“In Auckland or Wellington, this would literally be a $1.8 million house — maybe more,” Mr McIsaac-Luke said. “We’re seeing buyers from those cities thinking, ‘We’re sitting on a $2 million home — let’s sell up, move to Christchurch, get relocated by our employer or work remotely, buy a million-dollar mansion, and still have money left in the bank or buying a rental or two on the side.’”
Confidence returns to Bay of Plenty as rates fall and vendors meet the market
In the Bay of Plenty region, Paul Billinghurst, Principal of Raine & Horne Mount Maunganui, Tauranga, Katikati, Waihi Beach, and Waihi, said there’s been a clear uplift in market activity over the past six months.
“People have been more open to transacting. Buyers have responded well since the Reserve Bank began cutting the official cash rate (OCR) and are less spooked by high interest rates,” Mr Billinghurst said.
“The commentary suggesting prices have bottomed out has also encouraged buyers to act. They see it as a buyers’ market and are coming in confidently.”
On the flip side, Mr Billinghurst stated that many vendors have moved on from waiting for post-COVID price peaks to return and are now more prepared to meet the market.
Mr Billinghurst said, “Vendors are recognising the heady days of 2021 are long past, as are the prices being achieved back then.
“If owners are selling and buying in the same market, they are more willing to accept a lower market price on their current property and pay a lower market price for their new one to be able to move forward.”
In Tauranga and Mount Maunganui, Mr Billinghurst said that quality properties around $850,00 were in the sweet spot for many buyers.
“We have a lot of first home buyers really active, up to $850,000, who are snapping up quality properties in Tauranga and Mount Maunganui.
Outside of any geopolitical risks, such as potential US tariffs, Mr Billinghurst believes the Bay of Plenty market is poised for a strong finish to 2025.
“We’re on track for a really solid and stable market over the final three quarters of the year,” he said. “It’s shaping up to be a return to more normal conditions.”
VANUATU: Families find climate-smart ways to grow crops 18 months on from cyclone devastation
Source: Save the Children
Transporting New Zealand welcomes return to original speed limits
Source: Ia Ara Aotearoa Transporting New Zealand
Employment – Authenticity over Authority – 63% of professionals admit to leaving a previous employer because they didn’t resonate with leadership
Source: Robert Walters
Two thirds of professionals (63%) have admitted that one of the leading reasons for leaving a previous employer is because they did not have a ‘connection’ with their management or leadership team.
A further 68% stated that their exit was due to ’empty promises’ from management – with professionals feeling that leaders who fail to act on commitments erode trust.
The findings come from a new report from global talent solutions business – Robert Walters – which highlights ‘Human-centric Leadership’ as a key trend that will be required of any business that wants to be successful in 2025 and beyond. (ref. https://www.robertwalters.co.uk/insights/hiring-advice/e-guide/top-talent-trends-in-recruitment.html )
Gerrit Bouckaert – CEO of Robert Walters Recruitment – comments:
“In today’s rapidly evolving workplace, leadership success will be easier to achieve when leaders put people first – more so now than ever as professionals fear the role of AI and whether it will be considered as a job replacement.
“We will always need people in the workplace. And much like you would invest in your technology with R&D and improvements, the same goes for your people.
“Business leaders that foster psychological safety, flexibility, and continuous learning will build stronger, more engaged teams – and ultimately, a more successful business.”
Transactional Relationships
The report highlights the downfall of when a leader lacks genuine interest – with 62% stating that they feel disengaged when leaders only communicate when they need something.
71% of employees say they can tell when leaders are being insincere in their optimism, with many reporting this as ‘forced enthusiasm.’
Gerrit adds: “Leaders who fail to engage personally with their teams not only risk losing loyalty, but also some valuable insight on the company and ideas for improvement or future growth.”
Inauthentic Leadership
When asked what the common traits were for poor or inauthentic leadership, professionals responded with:
Lack of Transparency (72%) – Employees lose faith in leaders who withhold information or fail to explain decisions.
Inconsistency (66%) – Leaders who say one thing but do another struggle to earn long-term respect.
Avoiding Accountability (44%) – A failure to admit mistakes or take responsibility leads to a culture of blame.
Ignoring Employee Wellbeing (30%) – Leaders who prioritise profit over people create a toxic work environment.
Micromanagement (28%) – A lack of trust in employees’ abilities can stifle innovation and motivation.
Playing Favourites (22%) – Unequal treatment of team members fosters resentment and disengagement.
Route to Success
Findings from the Robert Walters Talent Trends 2025 report include that companies are 1.5x more likely to retain high performers when leaders display a human-centric organisational focus.
In fact, companies are 2.6x more likely to meet objectives as a ‘people-first’ organisation. Gerrit outlines top tips on how organisations (and its leaders) can become more human-centric:
Offer coaching and development: Leaders should receive coaching on the principles of human-centric leadership—including empathy, emotional intelligence, leading with authenticity, active listening, and inclusivity. If you don’t have this expertise in-house, consider outsourcing coaching and development programs.
Deliver clear communication: Open, transparent and regular communication is key in a human-centric approach. Companies should build an environment where ideas are freely shared and valued, and where constructive feedback is encouraged. Simple things such as open Q&A’s to the office floor or having an open-door policy for questions – be it in-person or via email.
Don’t forget about culture: Shifting to a human-centric approach may require a significant change in company culture. This may involve redefining company values, rethinking performance metrics and revamping reward systems to align with human-centric principles.
Engage your employees: Organisations should focus on understanding the needs of their employees to develop strategies to increase employee engagement. This could involve creating more opportunities for collaboration, promoting work-life balance and implementing recognition and reward systems.
About Robert Walters
With more than 3,200 people in 31 countries, Robert Walters Group delivers recruitment consultancy, staffing, recruitment process outsourcing and managed services across the globe. From traditional recruitment and staffing to end-to-end talent management, our consultants are experts at matching highly skilled people to permanent, contract and interim roles across all professional disciplines, including: Accountancy & Finance, Banking & Financial Services, Engineering, Human Resources, Information Technology, Legal, Sales & Marketing, Secretarial & Support, Supply Chain & Procurement. www.robertwaltersgroup.com
Fire Safety – Marlborough eases outdoor fire restrictions
Source: Fire and Emergency New Zealand
Aid cuts threaten the lives of 110,000 children with severe malnutrition reliant on emergency treatment from Save the Children
Source: Save the Children
EMA – Northwest Busway will transform Auckland’s western suburbs
Source: EMA
Custody officer uses unjustified force in Manukau Custody Unit
Source: Independent Police Conduct Authority
Custody officer used unjustified force in Manukau Custody Unit
17 April 2025
The Independent Police Conduct Authority has found that a custody officer used unjustified force on a male prisoner in the Counties Manukau Custody Unit.
On 14 November 2023, a 19-year-old man was received into the District Custody Unit at Manukau. While in a holding cell, he began banging his head backwards against a concrete wall. Custody officers told him to stop and warned him that he would otherwise be placed in a restraint chair. However, the man banged his head a further three times.
While a restraint chair was being prepared, Custody Officer A went into the cell alone and pulled the man to his feet. The man resisted and moved into a corner of the cell, where Custody Officer A struck him while attempting to restrain him.
Two other custody officers entered and assisted in removing the man from the cell. As they escorted him towards the door, Custody Officer A punched the man in the face, saying that he believed the man was about to spit at him.
We found that custody officers should have made further attempts to stop the man from banging his head before looking to use a restraint chair, which should only be used as a last resort. Custody officers also failed to seek authority from a supervisor before using the restraint chair, as is required by Police policy.
We found that Custody Officer A should not have intervened on his own as there was no immediate threat to the man’s safety, and that it was unreasonable and unjustified for him to strike the man while in the corner of the cell.
Custody Officer A was justified in using force to stop the man from spitting at him. However, by punching him in the face, he used excessive force to do so.
Police completed their own investigation. They concluded it was not in the public interest to charge Custody Officer A but conducted a disciplinary process regarding his use of excessive force. We agree with this process and outcome.
The Authority completed its investigation in July 2024 but was obliged to wait for Police processes before publishing its report.