List of products, businesses on Consumer NZ’s anti-awards

Source: Radio New Zealand

Among its winners were Pams plasters, which did not stick for as long as they needed to. 123RF

A lack of understanding from consumers and a lack of enforcement from regulators could be combining to give shoppers a raw deal, Consumer NZ says.

It has released the results of its latest “Yeah Nah” awards, which are designed to highlight consumer problems such as confusing messaging or products that don’t do the job they are meant to.

To be eligible, products had to either fail a legal standard, include hidden charges, make false claims, be an “absolute rip off” or have unclear messaging or design so that consumers were confused.

Pams plasters

Among its “winners” were Pams plasters, which did not stick for as long as they needed to.

“Alongside Pams, we trailed two basic plastic plasters from Elastoplast and Band-Aid.

“Each volunteer chose a place on their body, like their arm or leg, and stuck all three plasters there. Pams plasters just couldn’t hold on,” Consumer NZ chief executive Jon Duffy said.

Foodstuffs has been approached for comment.

HelloFresh

HelloFresh made the list due to hard making it for customers to unsubscribe. RNZ / Dan Satherley

HelloFresh was also given an anti-award for how hard it made it for customers to unsubscribe from the meal kit service.

“The fact that it took four separate confirmations of cancellation before the cancellation was actioned didn’t help – it’s a bit like being stuck in an escape room,” Duffy said.

He said research respondents said it felt like HelloFresh did everything it could to stop them cancelling and one person compared it to a bad relationship break-up.

“Signing up to the service is so easy. But cancelling is significantly harder, which makes HelloFresh’s online design all the more frustrating.”

HelloFresh did not respond to RNZ queries.

It told Consumer NZ that it had a new pause and cancellation process but Duffy said it was not an improvement.

He said it should be as easy to unsubscribe as it was to subscribe in the first place.

“Fair play, If I’m looking to unsubscribe from your service, maybe offer me a special deal to retain me… that’s potentially good business, but the layers upon layers of hurdles and web design that is designed to lead you away from actually what you want to do is quite something to behold with HelloFresh.”

He said there was no law that stopped a business putting someone in a “20-minute downward spiral” of trying to interact with it to unsubscribe.

“We’re arguing there needs to be an amendment to the Fair Trading Act to cover what are called dark patterns. So that’s manipulative web design that’s designed to do what you don’t want it to do, to do something that’s in the interest of the business to your detriment as a consumer.

“Other jurisdictions are beginning to introduce what are called prohibitions on unfair trading practices, which cover this.

“But at the moment our Fair Trading Act has a big gap in it where a business isn’t misleading you by making it difficult for you to unsubscribe. They’re not saying you can’t unsubscribe, they’re just making it virtually impossible for you to technically do it. Which is legally compliant at the moment, but we don’t think it should be.”

Harvey Norman

Consumer NZ also raised concerns about Harvey Norman’s pricing.

Consumer tracked 10 products online over a nine-week period and found that Harvey Norman promised a “great price”, “super deal”, “huge deal” or a “massive stock sellout” every week on most of the 10.

“If a business constantly sells a product at a special price, that ‘special’ becomes the usual selling price. A sale must be a genuine opportunity to save, for a limited time,” Duffy said.

“When something says it’s on sale – you need to be able to trust it really is. Harvey Norman makes that surprisingly difficult to do.”

He said when Consumer asked a Harvey Norman spokesperson about its pricing practices, the spokesperson said the company’s practices were consistent with the “industry approach to pricing and labelling decisions”.

“If that’s the case, we’re giving the ‘industry approach’ a ‘yeah, nah’, too,” Duffy said.

Barkers

Barkers was highlighted for its potentially misleading terms and conditions.

Duffy said Consumer reviewed 30 online returns policies and found Barkers had potentially broken the rules by implying some items could not be returned.

“Our spot check found that Barkers’ online returns policy wasn’t up to scratch. You have the right to return any product that doesn’t meet the guarantees under the Consumer Guarantees Act. It’s that simple.

“A returns policy can’t overrule the law, and we think Barkers risked misleading their customers by setting out a range of limitations that are at odds with the customer’s rights under the Consumer Guarantees Act.

“Our interaction with Barkers has been really good and they’ve certainly taken on board our feedback and are looking to urgently review their policies. So that’s a really beneficial side of us doing this process.”

Other shops had similar issues but not to the same extent, he said.

“They’re obviously concerned that people are buying clothes, perhaps wearing them out to a party and then trying to get a refund for them by claiming that they’re faulty. But actually you’re not covered by the Consumer Guarantees Act if you do that.

“If clothes don’t genuinely have a fault and you just change your mind, you’re not entitled to a refund or a replacement.

“So Barkers don’t need to sail close to the wind with the wording in their policies that say things like there’s a 30-day limit for returning clothes. There is no limit in the law for returning an item if it’s not fit for purpose or it’s broken, or has a fundamental fault with it, you have rights.”

Consumer NZ chief executive Jon Duffy. Jon Duffy

He said another issue that was seen was shops trying to ask people to pay to return items.

“The Consumer Guarantees Act says that it’s the retailer’s responsibility to manage returns.”

He said New Zealand consumers lacked an understanding of their rights and there was a lack of enforcement from regulations.

“I can remember in my 20s, there were quite active campaigns out of what used to be the Ministry of Consumer Affairs publishing set texts around refunds that stores would have on their counters.

“And we don’t see that level of activity anymore… consumer issues generally across government have been sidelined, I think, and particularly under the current government, they’re not a high priority.

“So the funding’s not there to do mass market campaigns and educate consumers.

“Secondly, we’re often dealing with multinationals here where they will write terms and conditions for their bigger markets and New Zealand just becomes a tack-on.

“There might be a lawyer sitting in Los Angeles trying to write a returns policy that complies with New Zealand law, and they might not get everything right because they’re not specialists in the jurisdiction.”

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Large-format retail property next to Sylvia Park to be sold

Source: Radio New Zealand

Supplied / Google Maps

Listed property company, Kiwi Property Group, is set to sell a large-format retail property next to its Sylvia Park complex in Auckland for $90 million.

The buyer will be a yet-to-be established fund, Mackersy LFR Fund, a large-format retail investment fund managed by Queenstown-based commercial property investor, Mackersy Property.

Kiwi Property chief executive Clive Mackenzie said it would continue to manage Sylvia Park Lifestyle, and the sale would provide capital for new developments and strengthen its balance sheet .

“By retaining a significant stake in the LFR Fund, we can continue to leverage our retail management and leasing capabilities to drive the performance of the asset on behalf of both Kiwi Property and LFR Fund investors.”

The deal is subject to Mackersy LFR raising the required funds by mid-December.

Kiwi Property has agreed to buy 50 percent of the units and underwrite another 25 percent, giving it up to 75 percent of the fund, while receiving between $52.9 million and $65.3 million cash for the sale of the property to the fund.

Mackersy chief executive Hamish Wilton said the new fund would suit wholesale investors to invest in large format retail, which tends to be resilient in all market conditions.

“Our valued relationship with Kiwi Property has meant we have been able to secure Sylvia Park Lifestyle as the initial seed asset for the fund.”

Sylvia Park Lifestyle covers 16,500 square metres and houses major retailers such as Animates and Spotlight.

Kiwi Property Group also invested in the parent company, Mackersy Property in November 2024, and expects this to convert to a 50 percent stake in December 2025.

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Country’s biggest property investor group evicted from Facebook

Source: Radio New Zealand

Property Investor Chat Group NZ administrators said they had no warning from Meta. NIKOLAS KOKOVLIS / AFP

The country’s biggest property investor chat group has become another casualty of Facebook’s sweeping suspensions.

Property Investor Chat Group NZ had 73,000 members when it was suspended last week.

Its administrators said they had no warning.

“We are quite strict in regulating content to stay on topic,” one of them, Nick Gentle, said.

“Avoid fights. Post approval to remove anything fishy, and members report anyone sharing dodgy links and those profiles get blocked, so I’ve no idea what rule we broke.”

‘Sometimes Facebook will say ‘we have removed content that went against our community guidelines’ but you can never click in to see what it was to adjust your settings.”

He said they were having trouble reaching someone at Facebook to find out what to do next.

If they could not save the page, they would have to start again, he said.

Group founder Graeme Fowler said it seemed the decision was made by AI.

Alex Sims, a University of Auckland professor in the department of commercial law, said people using tech platforms were generally at their mercy.

“Lots of people and groups get removed from Facebook with no warning. One reason can be Meta’s use of AI, with no human in the loop reviewing the decision. [It] was a real issue earlier in the year, and the issue may still be occurring. There is an appeal process which should be initiated ASAP.

Alex Sims. Supplied

“Given the issues with Meta unilaterally removing groups, it might be a good idea to move to another platform that is not so trigger-happy and also has better privacy protection… The issue is that those other platforms are often not as user-friendly as Facebook and not so familiar for the group’s members, so may be a steep learning curve for the admins and group members. “

RNZ has reported on a number of cases where people have had their social media accounts suspended without a clear reason.

Tens of thousands of people around the world signed a petition advocating for affected users, who said they had been silenced by Meta’s “broken AI enforcement systems”.

Facebook has been approached for comment.

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Pricier properties drive drop in values in Manawatū

Source: Radio New Zealand

The average home value in Manawatū District is now $618,000. RNZ/Calvin Samuel

Property values in Manawatū District have dropped sharply since the last ratings valuation three years ago.

According to Quotable Value, which carries out valuations on behalf of councils, residential property values have shrunk by 7.6 percent since August 2022.

The average home value is now $618,000, while the corresponding average land value decreased by 12.3 percent to $279,000.

QV lead valuer Jason Hockly said while values had reduced, most markets in the Manawatū District had actually been “stable” since mid-2023, with the biggest slide in prices happening in the 12 months prior to that point.

“The Feilding residential market had variable value changes, with the lower-valued residential properties showing slight increases from 2022 compared to higher-valued properties showing moderate decreases since 2022,” he said.

“Some larger residential land parcels, primarily within the northern area of Feilding have shown some large decreases in the land values.”

Commercial and industrial property have seen slight increases (1.6 percent and 6.4 percent respectively), and dairy farms have largely held their value – but other rural properties have taken a hit.

Pastoral properties decreased 10.5 percent, horticultural properties were down by 8 percent, and forestry properties 19.3 percent.

“Lifestyle” properties were also down 10 to 15 percent since 2022, while land values were down 10-25 percent.

New rating values were posted to property owners from 5 November, 2025.

Those who disagree with their valuations can appeal them before 12 December.

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ANZ posts record $2.53 billion profit

Source: Radio New Zealand

ANZ used economic hedges to manage interest rate and foreign exchange risks. RNZ / Marika Khabazi

The country’s biggest bank has reported a record full-year profit largely driven by gains from economic hedges, while lending and margins also increased.

Key numbers for the 12 months ended September compared with a year ago:

  • Net profit $2.53b vs $2.09b
  • Revenue $5.15b vs $5.05b
  • Cash profit $2.37b vs $2.29b (excluding one-offs)
  • Expenses $1.81b vs $1.76b
  • Net interest margin 2.60% vs 2.57%
  • Economic hedges $163m gain vs $195m loss.

ANZ also gained $25 million from money previously set aside for bad debts.

ANZ used economic hedges to manage interest rate and foreign exchange risks, with gains and losses from the hedges reversing over time.

Leaving aside one-offs, ANZ’s cash profit rose 4 percent, with its net interest margin rising by 3 basis points and net interest income rising 4 percent to $4.47 billion.

The bank said customer deposits rose 5 percent, while gross loans and advances increased 4 percent, contributing to overall revenue growth.

Expenses rose 3 percent driven by inflationary pressures.

ANZ NZ chief executive Antonia Watson said banks were a reflection of the economies they operated in, and the result showed New Zealand was turning a corner.

“It has taken New Zealand longer than hoped to recover from the post-Covid rebalancing, but there are now signs the nation’s economy is finally picking up,” Watson said.

ANZ said personal banking income increased 10 percent to $1.24b, while business and agri income was flat at $528m.

Lending to small to medium business (excluding commercial property) rose 4 percent.

“Global uncertainty hasn’t helped but we expect lower inflation and falling interest rates to flow through and boost the recovery as we head into the new year,” Watson said.

She said confidence was returning in regional areas, but Auckland and Wellington, due to the nature of their economies, would take longer to recover.

ANZ’s Australian parent reported a 10 percent drop in profit to A$5.89b, as the group was hit by fines across the Tasman and redundancy costs as it underwent a major restructure.

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Vital Healthcare takes management in-house

Source: Radio New Zealand

123RF

Vital Healthcare’s management is going in-house, with a $220 million capital raising to fund the change and position the property trust for near-term development projects.

The parties had reached a conditional agreement to buy out the external managers, Northwest, which had a long-term agreement to manage the trust’s hospitals and medical facilities property portfolio.

“Internalisation marks an important milestone for Vital, positioning the business to deliver stronger and more sustainable returns for Unit Holders,” Vital chair Graham Stuart said.

“By bringing management in-house under a strengthened governance framework, Vital will be well-positioned to unlock future growth, enhance transparency and accountability, and fully align management and investor interests.

“This transaction creates a scalable platform as Vital continues to grow its leadership in healthcare real estate.”

The capital will be raised by way of a $190m underwritten placement of units and a $30m unit purchase plan at a fixed price of $1.95 a unit.

The price per unit represented a 9.5 percent discount to the dividend-adjusted unit closing price of $2.156 on 7 November 2025.

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Employers forking out more for employees in ‘talent-short’ market

Source: Radio New Zealand

Supplied/ Kenny Eliason

Top shelf employees are expected to cost employers much more to retain and recruit as the economy recovers.

Recruitment consultancy firm Robert Walters said the brain drain to Australia was already sending ripples of concern, particularly in Wellington, which saw its workforce gutted after the last change of government.

Wellington-based Robert Walters associate director Tim Wright said there was a looming talent shortage, as many senior level executives had already relocated to Australia for better pay and conditions.

He said winning them back would not be cheap.

The strong labour market conditions seen in 2022 and 2023 favoured those looking for work, but in the past couple years, it was the other way around.

“And so salaries were going up and up and up. And then that bubble, if you want, almost burst,” he said.

“So as a result, we’re really feeling it, and in Wellington, even more so than in Auckland.”

Latest data for the year ended in March indicates 47,734 migrants left New Zealand for Australia, with New Zealand citizens accounting for 86 percent of the exodus.

“What happens is you lose a lot of that senior level IP (intellectual property), and people below that aren’t capable of taking on what’s left.

“So you find yourself in a talent-short market again, and then organisations starting to fork out more than what they should ideally need to.”

Wright said it would take more than money to attract the best and brightest back to New Zealand, with many competing markets offering much better conditions, such as parental leave packages.

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Which banks most often have the lowest interest rates?

Source: Radio New Zealand

Westpac had the joint lowest rates advertised 54.5 percent of the time. File photo. RNZ

Which bank consistently offers the lowest advertised home loan rates? And does it actually matter?

Data compiled by economists Ed McKnight from Opes Partners shows that since August 2023, across all home loan rate terms, Westpac most often advertised the cheapest home loan rates.

It had the joint lowest rates advertised 54.5 percent of the time, and it had the strictly lowest rates 19.3 percent of the time.

BNZ was jointly lowest 42.9 percent of the time but only strictly lowest 3.5 percent. ASB was joint lowest 38.5 percent of the time and strictly lowest 2.5 percent.

Kiwibank was joint lowest 37.7 percent of the time and lowest 18.1 percent, and ANZ was joint lowest 29 percent of the time and strictly lowest 4.2 percent.

Over this same time period Kiwibank was most often the leader for a one-year term.

It had the lowest or co-lowest one-year rate 65 percent of the time and the absolute lowest rate 17 percent of the time. That’s where they were unmatched by other banks.

McKnight said BNZ and TSB were close behind.

Westpac advertised the lowest two-year terms over the same period.

It was co-lowest 72 percent of the time time, followed by ASB and TSB co-lowest for 56 percent of the days tracked.

But McKnight said people generally spent too much time worrying about small differences in interest rates.

He said the advertised rates did not reflect the level of discounting banks would offer behind the scenes.

“ANZ typically advertises the highest four- and five-year interest rates. That’s because they don’t release special four- and five-year rates. So if you compare the long-term rates you see online between ANZ and other banks, they often appear more expensive.

“However, if you take out a mortgage through ANZ and choose those longer-term rates, they will typically discount them to a similar level to other banks.”

He said people should instead look at the difference between banking products.

“ANZ and TSB are both offering 10 years interest-only. That’s attractive for property investors who often want interest only for as long as possible.

“Or BNZ offers off-set accounts. So if you’re the type of person who likes to bucket your money in different accounts, this can be a good way of saving interest, compared to if you use a bank that only uses a revolving credit.

“These are the sort of quirks that are hard to understand as an everyday person, which is why a mortgage adviser can be very helpful, because they can help you choose the right bank based on the types of mortgages and structures the bank offers. “

Claire Matthews, a banking expert at Massey University, agreed. “I think everything that goes with the relationship is more important. I would be concerned about a bank that is consistently higher or can be substantially higher. But unless a bank is always lower, which is unlikely, there is always the possibility that at the specific time someone is renewing their fixed rate or getting a home loan that the bank is not offering the lower rate. So it’s worth looking at the comparative rates history, but I would not make it the focus of decision-making.”

David Cunnigham, chief executive of Squirrel, said over a longer term there did not seem to be much difference.

“The leader constantly changes, and there is no one bank that leads or lags consistently. A couple of years ago, Kiwibank was the market leader for many months – that’s when they had loads of capital, having just sold Kiwi Wealth, while ASB priced above the market. Kiwibank got hammered by a surge in volume and ultimately pulled back to the pack.”

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Foodie delight under mountain signals new lease of life

Source: Radio New Zealand

Mt Ruapehu from the Station Waimarino, formerly National Park.

Mt Ruapehu, the North Island’s highest spot, is a prominent feature from Waimarino, formerly National Park. Photo: supplied

Chef and barista Sam Wilson hopes the re-opening of his cafe in a rustic railway station flanked by Mt Ruapehu is a pointer to something good for a region suffering economic hardship.

He lives at nearby Kakahi, far from his old life in the city.

Now he’s fuelling hikers day-to-day and creating a meeting point for people in the Central Plateau.

“There’s been a great deal of loss in the region, with the Chateau closing and with a lot of the businesses closing in what was National Park,” Wilson said.

“The failure of the skifield and the timber mills closing, and then having us opening is something really positive.

“A lot of people have a lifelong association with the railway station and a deep fondness for that building, and that’s why it’s been so well received.”

Chef Sam Wilson plating up at his new cafe at Waimarino National Park.

Chef Sam Wilson adds a finishing touch. Photo: Sara McIntyre

Wilson’s Station Cafe is up and running after a full refurbishment.

Within the last week, the government has announced it will invest $10.8 million in tourism around the mountain to help the district.

The completion of Ruapehu’s cycle trail network is one of the council’s major economic development goals.

The latest funding is for two sections of the Mountains to Sea trail from the Tūroa Ski Area to Whanganui.

Once completed, both the Te Ara Mangawhero trail and Te Hangāruru trail, to the Last Spike, will be linked to the Mountains to Sea ride.

The completion of Ruapehu’s cycle trail network is one of Council’s major economic development objectives which will provide resilience to Ruapehu’s visitor sector while strengthening the regional tourism economy.

Cycling is seen in as a way of strengthening the regional economy with several trails to be linked into one great ride. Photo: supplied

The historic station, which dates to an era when engineers first linked Auckland and Wellington by train, sits exposed at 800 metres above sea level.

Located beside the National Park park and ride, the cafe is well placed for more than 100,000 hikers taking on the Tongariro Crossing each year.

With the cycleway developments, you’d expect more lycra-clad riders coming in.

“The crossing season started about a week ago, and we’ve started getting tired and exhausted looking… people in the afternoon, looking for a slice of cake and a coffee.”

Wilson was running the Milk and Honey cafe at Victoria University until he shifted north in the Covid lockdown.

Chef Sam Wilson at his new cafe at Waimarino/National Park in the historic railway station.

Sam Wilson at his new cafe The Station at Waimarino National Park. Photo: Sara McIntyre

He wasn’t put off by the gloomy local economy, when he decided to make a go of it.

Wanting to create something of quality for locals, he’s hit something of a sweet spot.

“People from places like Taumarunui, Ohakune, Tūrangi, people come from Taupo,” he said.

It’s not unusual to see gumboots by the door, as busy farmers drop in, or families holidaying in the area sit on the sofas and around the tables.

Re-elected Ruapehu Mayor Weston Kirton ticks the Taumarunui box as a resident there. He’s also a staunch supporter of heritage buildings.

“We were going down to an old school theatre down at Raetihi and we thought we’d have dinner at the Station,” Kirton said.

“We were delighted. National Park, Waimarino was developed around the railway of course.

“It’s got a lot of history and as the skifields developed, it made it more attractive to go there.”

The bigger prize for Kirton and many people around the country is to see the decaying Chateau Tongariro restored to its former glory.

The neo-Georgian Chateau was built to attract tourists to Tongariro National Park. Photo:

Kirton’s campaign to save the Chateau has taken another step forward.

Once the jewel in the crown, the district council submitted its petition calling for urgent government action earlier this month.

“We need a clear government pathway to resolve any hurdles, so investors can get on with the job,” Kirton said.

On the southern side of the mountain in nearby Ohakune, Bayleys real estate agent Jenny Dekker has seen all the highs and lows of the ski town.

Values had now fallen so far, there’s renewed interest from buyers, she said.

“Prices have dropped $100,000, so new people can come into the market,” Dekker said.

“I’m not selling rumpty old houses to first-home buyers – they’re beautiful and warm, and you’d be proud to own them. They’re great for the family.”

Dekker said there was a glimpse of increased activity among first-time buyers and downsizers, with people moving in from other regions.

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Am I paying too much in tax on foreign investments? – Ask Susan

Source: Radio New Zealand

Ask Susan Edmunds logo

RNZ’s money correspondent Susan Edmunds answers your questions. Photo: RNZ

Got questions? RNZ has launcheda new podcast, No Stupid Questions, with Susan Edmunds.

We’d love to hear more of your questions about money and the economy. You can send through written questions, like these ones, but even better, you can drop us a voice memo to our email questions@rnz.co.nz.

You can also sign up to RNZ’s new money newsletter, Money with Susan Edmunds.

I have recently started investing more seriously and have heard many positive things about the S&P500. However, from my research, I understand that if I invest directly into this fund, I will be liable for FIF tax once my portfolio exceeds $50,000 in value.

It is possible to invest in the S&P500 from a NZ domiciled fund within a PIE structure, and these are advertised as ‘taking care of the tax for you’ and keeping your tax rate to 28 percent or less depending on your earnings bracket.

My question is, isn’t the fund manager of the NZ domiciled fund still required to pay FIF tax, and as any cost is generally split over all the investors, and the combined value of the fund is way over $50k, isn’t FIF already triggered? So even if you had just started investing and had less than $50k invested in the S&P500 through the NZ domiciled fund, you would still proportionally have FIF tax deducted?

If this is correct, shouldn’t this be more transparent by the fund managers, as investors I know think they’re avoiding FIF altogether by investing in this type of PIE NZ domiciled fund and the funds note tax is deducted on your behalf, but there is no mention of FIF tax?

You are right that if you put more than $50,000 into certain types of foreign investments, you will be captured under the Foreign Investment Funds (FIF) regime. Under that level, you only pay tax on the income received.

New Zealand funds that invest in international shares such as the S&P500 index fund are subject to the regime without the $50,000 cap.

PIE fund are required to calculate their FIF tax using the fair dividend rate (FDR) method which means they work out what investors have to pay with a calculation of the investor’s prescribed investor tax rate on 5 percent of the average daily portfolio value.

If you are earning a higher income, you might find that the 28 percent cap on the PIR rate is a benefit.

Dean Anderson, founder of Kernel, said one of the reason he launched the shares and ETFs feature was to help navigate this.

“For some tax optimising investors, they could reduce their total tax costs by purchasing an offshore ETF or shares to the combined value of say $49,000, and then investments above that they start direct to a PIE structured fund.

“One thing investors need to be conscious of, is some broking platforms have a ‘money market’ fund for their wallet. This means that an investor may intend to purchase just under $50,000 in an investment, but then when those investments start to pay out dividends and they land in the money market fund it gets captured and counts towards their FIF threshold and they can be triggered over $50,000 and now have to calculate FIF tax on their entire portfolio.”

He said whether there was more tax to pay overall by investing offshore would depend on the investment.

“It is possible to have lower tax by buying offshore investments directly for the first $50,000. However, if the dividend yield was high then that may not be the case. Investors also need to consider the other costs of investing – including brokerage fees, foreign exchange fees…”

My mum and the rest of my family and I (two adults, two teens) are about to move to a new house with two units, and I’m looking for advice on the simplest way to run our bills banking-wise. We both bank with the same bank, which helps a little.

My husband and I will be solely responsible for the mortgage and our power is split by unit, but other than that we will be splitting 80/20 for rates, piped gas, broadband, insurances (house, contents, two cars), food box subscriptions, takeaways, and groceries. We will continue to share our main family meal each evening.

The two unpredictable values (per month) are groceries and gas costs. But I don’t want either us or mum to need to be adjusting the amount to put into a shared account each month. We need to pay for the subscription box by debit card, and would like to also be able to access the debit card-linked account for our streaming accounts.

Do we make the account we get paid into the bills account too? And get everything going out of that, with mum just paying a set amount per month into it, setting aside our regular spending money into a different account? But how do we budget for gas? Is there any predictable value we can put on this, allowing for peaks in winter?

I took your question to David Verry, at North Harbour Budgeting Service.

He said, for the regular expenses, a good way to work it out would be to use history to guestimate what you might each have to pay under your new structure.

“Take the last six – or 12, even better – months and work out what each expense cost and then work that out on a monthly basis for the mother’s contribution.

“Some expenses may also be set for the next six or 12 months – rates, insurances, broadband, possibly even the foodboxes – so these can be calculated with some accuracy. It’s the grocery costs that tend to move around a bit but averaging them out usually works out pretty well.

“Vehicles can be a bit tricky depending on who is paying for what – mother may be running her own vehicle – WOFs, regos and insurance can be calculated reasonably accurately. Petrol can be worked out by keeping a mileage log – I recall having to use a logbook when I was using the family vehicle and living at home. Repairs and maintenance are the biggest unknowns – I generally default to $400-$500 per year for this per vehicle.”

He said you would probably need to repeat the exercise regularly to ensure your budget was working once you were in your new place.

As for the account structure, he said it would need to be worked out so that it suited everyone without too much transferring going on.

Verry said he would generally recommend three accounts for households.

One would be a general or everyday account into which income was paid and from which weekly and fortnightly expenses were paid.

A monthly account would cover monthly bills, and you would transfer a set amount in each time you were paid to build up a buffer to cover these.

Then an annual account could be used to build a fund to cover yearly expenses.

“The general/everyday account then becomes the wash-up account. So, if a household has a budget surplus, what’s left over in this account can go into an interest-bearing savings account. It can act as an emergency fund too.

“Account structure is very family-dependent and what works best. For instance, in our household we put as much as we can on credit card but ensure we have sufficient to pay the balance owing off every month.”

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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand