Author: MIL-OSI Publisher

  • Social Investment Fund to help vulnerable Kiwis

    Source: NZ Music Month takes to the streets

    Vulnerable families and young New Zealanders will benefit from a new approach to the delivery of social services with a $275 million boost to Vote Social Investment, Social Investment Minister Nicola Willis says.
    “The centrepiece of the Social Investment Budget package is a new $190 million Social Investment Fund that will make carefully targeted investments designed to improve the lives of New Zealanders in need.  
    “The Fund is about more than new money. It’s about Government investing earlier, smarter and with much more transparent measurement of the impact interventions are having for the people they are designed to help.  
    “The Fund will invest in services that deliver measurable improvements in people’s lives, guided by data and evidence. It will support both new approaches and strengthen existing services that work, to improve the Government’s return on investment and change vulnerable people’s lives for the better.
    “Over the next year the fund will invest in at least 20 initiatives, using a completely different contracting approach than that traditionally used by Government agencies. 
    “Each initiative will have robust evaluation built into it from the start, so that its impact can be tracked. 
    “The Government is already investing around $7 billion each year buying social services from non-government agencies. Despite this, we know too many New Zealanders remain trapped in cycles of inter-generational dysfunction. Communities, NGOS and iwi all tell us they could have much more impact in people’s lives if the Government was smarter about the way it selects, contracts, and monitors the social services we fund. 
    “The Fund will start relatively small and grow over time as it proves itself, setting up the infrastructure for large scale delivery of integrated contracts with support from the social sector.
    “The Fund will be the catalyst for improving the way Government works with communities to drive social impact. 
    “Over the next two to three years, I expect to see significant amounts of funding transferred from current social services to the Social Investment Fund as communities and providers develop new approaches to working with government.” 
    As part of the $275 million, the Budget also provides:   

    $20 million for programmes that strengthen parenting in the first 2000 days of a child’s life, reducing harm and setting children up for better long-term outcomes; and
    $25 million to help prevent children and vulnerable adults from entering state care, as part of the Crown’s response to the Royal Commission of Inquiry into Abuse in Care.

    Note for editors
    The first three initiatives funded by the Social Investment Fund are: 

    Autism New Zealand’s early screening and intervention programme that provides services and support for family/whānau, caregivers and professionals.
    Ka Puta Ka Ora Emerge Aotearoa’s evidence-based approach to tackling youth offending and truancy that will help at least 80 families each year to address youth offending and truancy; and
    The He Piringa Whare programme with Te Tihi o Ruahine an alliance of nine hapū, iwi, Māori organisations and providers that will support 130 families at a time with a wraparound service that delivers stable housing, education, training and employment, and other services  

  • Progressing Ngāti Hāua settlement at pace

    Source: NZ Music Month takes to the streets

    The Government is striving forward with Treaty negotiations at pace as the Ngāti Hāua Claims Settlement Bill passes its first reading in Parliament today, Treaty Negotiations Minister Paul Goldsmith says.
    “I am delighted to be able to move forward with this settlement just months after the Crown and Ngāti Hāua signed a Deed in Taumarunui.
    “This is testament to Ngāti Hāua’s negotiation team and the Government’s priority to make significant progress in the Treaty negotiations space.
    “It is an honour to welcome Ngāti Hāua to Parliament today. The Bill marks the beginning of the last stage of the iwi’s eight-year journey to settlement.  
    “Today is about looking forward to the future, while acknowledging the past and the long and difficult journey it has taken to get here.”
    Key elements of the redress include: 

    Cultural redress including the return of 64 culturally significant sites like the land at the confluence of the Whanganui and Ongarue rivers (Ngā Huinga).
    The payment of $19 million in financial redress to enable the economic revitalisation of Ngāti Hāua.
    Statutory pardons for two Ngāti Hāua ancestors who were arrested and treated with exceptional harshness in the 1840s, one of whom was executed. 

    Ngāti Hāua is an iwi based in the central North Island, centred around Taumarunui. It is a population of approximately 2,500 people. 
    A copy of the Deed of Settlement is available online at: Te Tari Whakatau – Ngāti Hāua. 

  • Launch of the Social Investment Fund

    Source: NZ Music Month takes to the streets

    Kia ora koutou katoa. Nau mai, haere mai, piki mai.  Ki te mihi atu ahau, ki ngā mana whenua nei, tenei te mihi i kaikarakia ko Riki Minhinnick, tēnā koutou, tēnā koutou, tēnā koutou katoa. 
    Thank you to the Southern Initiative for hosting us in Manukau today. 
    As many of you will know the Southern Initiative champions social and community innovation in south Auckland to drive real change for people in need. 
    There are many parallels with the work the Social Investment Agency is doing, and I’m delighted to be making today’s announcement here.
    I would also like to acknowledge the presence of Social Investment Board members Dr Graham Scott, David Woods and Mike Williams.
    Last year I told a story about Jack. It was not your classic Hollywood underdog story – maybe something closer to home, gritty and independent and without a cosy fairytale ending. 
    When we left Jack he was 22-years-old, had been arrested for assault and was heading to prison. His pregnant partner Danni and four-year-old son were living in a damp, overcrowded rental in South Auckland. He’d had frequent and extensive interactions with government services, which had not been successful in providing the intervention or support he needed to break the cycle. 
    Over successive decades and successive governments it’s become increasingly clear that despite billions of dollars being spent major barriers in the system are holding back change.
    The sad reality is that despite many good intentions, outcomes haven’t improved for many of our most vulnerable – people like Jack and his partner Danni – whose complex needs span multiple government portfolios. 
    Since we last talked about Jack, the Social Investment Agency has been developing a new social investment approach for better delivery of social services. 
    The Government currently funds a huge number of non-government organisations to deliver social services to improve the lives of vulnerable New Zealanders. But many of these providers are operating with one arm tied behind their backs because of a traditionally fragmented, short-term approach to contracting. 
    I’ve been told of providers juggling over 100 contracts with up to 17 different agencies – many of them renewed annually. That creates uncertainty, pushes up costs, and drives short-term thinking. 
    Contracts are often highly prescriptive, focused on easily measured inputs and outputs, rather than the outcomes that actually matter to peoples’ lives.
    Social providers report spending up to a third of their time on auditing and reporting, rather than working with the people they are supposed to be helping. 
    Those delivering services that span multiple government agencies often find their overall impact goes unrecognised. Each agency sees only the part that relates to its silo, missing the broader value of the work. As a result, effective, integrated community support is undervalued, and the people who need it most, like Jack and Danni, miss out.
    The people in this room know that New Zealanders like Jack and Danni require intensive and bespoke services, which are most effective when provided in their communities, not one-size-fits-all programmes driven by the organisational needs of Wellington bureaucracies.
    Social investment flips the model. It puts people – like Jack and his whānau – at the centre of social service delivery. 
    It means being clear about the outcomes we’re purchasing, who we’re targeting, and the data and evidence we’ll use to determine what is and isn’t working – and what we should, and shouldn’t, be funding.
    And it means partnering better with the organisations like many of you here today, who are best placed to help the likes of Jack, Danni and Jack Jr thrive – as long as Government will let you.
    SOCIAL INVESTMENT FUND
    To drive this change, today I am announcing that Budget 2025 allocates $275 million over the next four years to Vote Social Investment. 
    The centrepiece of the Social Investment Budget is a new $190 million Social Investment Fund, designed to change lives and tackle the very problems we’ve talked about – short-term contracts, siloed funding, and a lack of focus on outcomes. 
    In addition, the Social Investment Agency has been allocated: 

    $20 million for initiatives that strengthen parenting in the first 2000 days of a child’s life, reducing harm and setting children up for better long-term outcomes; and
    $25 million for initiatives to help prevent children and vulnerable adults from entering state care, as part of the Crown’s response to the Royal Commission of Inquiry into Historical Abuse in State Care.

     
    The hero of today’s announcement is the Social Investment Fund. 
    It will invest in services that deliver measurable improvements in the lives of those who need our help, guided by data and evidence. It will support both new approaches and strengthen existing services that work. 
    Each investment will have robust evaluation built in from the start, so Government can track the Fund’s impact and invest taxpayer money with confidence.
    The Fund is expected to invest in at least 20 initiatives over the next year.  
    Today, I’m pleased to announce the first three initiatives which demonstrate how the Fund will work in practice:
    The first is an Autism NZ initiative to each year help 50 families of young children who are autistic or showing signs of autism by intervening early so that families, teachers, and other professionals, are better able to help these young people to thrive at school.
    The second extends to another 80 families an evidence-based Emerge Aotearoa programme that has been proven to reduce youth offending and truancy.
    The third is He Piringa Whare, an expanded programme delivered by Te Tihi o Ruahine, an alliance of nine hapū, iwi, Māori organisations, partners and providers with a track record of using data and evidence to shape its services.
    The He Piringa Whare programme will support over 130 families at a time to live in warm, dry homes, engage them in education, training and employment and support whānau to live in relationships that are free from violence.
    All three of these initiatives have established expertise, but all have historically struggled to secure funding for their services because the outcomes span multiple government agencies. 
    My goal is that the Government’s new approach will help us prove the return on these investments so we can scale them up over time.
    But what might the work of the Social Investment Fund actually mean for someone like Jack and Danni?
    It could mean a coordinated response from Te Tihi: support for Jack as he reintegrates into his community after prison, parenting programmes for him and Danni, smoking interventions while Danni is pregnant; tailored housing support; and education and health services wrapped around their young family.
    Not a patchwork of agencies working in silos, and providers cobbling together piecemeal funding and contracts.
    It means a dedicated support worker who knows their whānau and a stable home for Jack, Danni, and their children.
    It means early identification of autism for Jack Jr, when his Plunket nurse sees early signs of autism and refers him to Autism NZ.
    Autism NZ, in turn, could provide Jack’s whānau with tools to better understand his needs and get him ready for school, provide access to the learning support his father would likely have benefited from and didn’t get, and on-going support for the whole family, setting the foundation for long-term success. 
    We’re not talking about waving a magic wand, applying a quick fix or simply servicing misery. This is about investing in smart, targeted early interventions that not only make a difference in the lives of Jack and his whānau, but mean the Government reduces the money it might otherwise have spent on treating the symptoms rather than the cause of dysfunction – be it at the crisis end of the justice or health systems or government provided income support. 
    Maybe if Jack had received something like Emerge’s services as a youth, things wouldn’t have progressed to where he was heading to prison. Its Multi-Systemic Therapy programme has seen at least 80 per cent of the young people it works with engaged in education or work with no new arrests. 
    The Social Investment Fund is starting small but I see potential for it to achieve significant scale over time. 
    Government agencies currently spend about $7 billion each year buying social services designed to improved lives from non-government agencies. 
    In the years ahead we want to see more of this funding and more of these contracts transferred into the Social Investment Fund. 
    We will work with providers and communities who want to consolidate their multiple government contracts into one genuinely outcomes-based contract. 
    The Government is also open to the pooling of social sector funding from multiple government budgets into a single fund under local decision-making. We often hear local leaders saying that they could do a better job of investing in outcomes than multiple government agencies and we want to hear from you how we can make that work.
    We’re also creating the opportunity for future co-investment opportunities with the philanthropic and private sector. 
    The Social Investment Fund is a rejection of the failed approaches of the past. It’s being set up as a totally new way of working with you, the people who know Jack and Danni best and who are best placed to impact their lives for the better. I see it as a force for enduring change that will survive changes of Government.
    Because Jack doesn’t care that the providers that have been in contact with him have been doing it hard. He doesn’t know that they scrounge and scrape to get by, managing dozens of contracts with agencies, getting endlessly audited and reporting back on every minor detail.  
    A central fund with a clear mandate gives us the best chance of working with those outside of government to improve the lives of the most vulnerable New Zealanders.  
    SOCIAL INVESTMENT ACROSS GOVERNMENT
    The Social Investment Agency also has a wider leadership role. It’s purpose is to demonstrate and accelerate change that ensures all government agencies invest more effectively to deliver better outcomes for New Zealanders.
    It is building tools, infrastructure and methods that both government agencies and the wider social sector can use. That includes better ways to track progress, measure outcomes and understand what’s actually working. 
    This will also improve the way the Government delivers mainstream social services in health, education and other areas.
    For example, the Government invests billions of dollars in education every year, but the returns – in terms of literacy, school attendance, and long-term outcomes – are not where they should be. 
    We know that many kids with additional needs struggle throughout their time at school. We also know that if we intervened earlier to help them they’d be capable of achieving a whole lot more. 
    This is a prime area for applying a social investment approach – targeting resources earlier, backing what works, and ensuring that spending leads to better outcomes later in life. 
    If we get it right early, we reduce the need for far more expensive interventions down the track.  You can expect to see that thinking heroed in this year’s Education Budget. And I’m looking forward to saying more about it next week. 
    It’s not just about education. We want every government agency to be asking: how can we invest smarter? How do we make sure out spending is improving lives, not just funding activity?
    That means being open to innovation – and by that I mean being open to, and enabling, new approaches to existing challenges. We need to recognise that the overly risk-averse approach traditionally taken by government agencies has not shifted the dial – especially for families with high and complex needs or intergenerational issues. 
    We also know that innovation is happening outside of the Wellington system – in spite of the barriers government can put up. We want to back communities and non-government organisations who show insight in their use of data and evidence, who are willing to innovate and to clearly evaluate what’s working and what’s not working. 
    It’s about constant improvement. We want to see data used to constantly measure the progress being made and to identify how we can do better together. 
    Data, evidence and infrastructure form the backbone of the social investment approach. Together, they provide for safe and secure data sharing that enables the Government to understand where it should focus its efforts. They also enable providers to understand their impact and what else they need to do.
    A key goal for the Social Investment Agency is to reduce the amount of reporting and data being sought by government agencies from providers. 
    We recognise that the amount of meaningless information presently sought by agencies can be burdensome for NGOs and often adds very little value relative to the work required to provide it. 
    Social investment contracts will be designed to reduce the amount of data being required while improving our insights about what actually has impact.
    SPEND TO SAVE
    Social investment not only improves lives, it also frees up resources for investment in other priorities. 
    When we invest even relatively small amounts in the right places, that can lead to bigger and better impacts – both socially and fiscally. 
    Our Government is willing to make investments up front to drive durable savings down the line. 
    We’re starting to shift how this logic is reflected in the Budget process — recognising that not all spending is a cost. Some spending is investment that provides a social and financial return over the longer-term. And when it’s well-targeted and backed by evidence, it pays for itself many times over.
    We’ve already put this theory into action. 
    In December 2023, over 3,100 households were living in emergency housing motels – often for months at a time and at one point costing the country around a million dollars a day. Some of these motels became long-term living arrangements for families with young children. It was one of the most visible policy failures in recent memory – unsustainable, expensive, and harmful to the people stuck in the system.
    So we changed approach. We made families with children a priority for social housing. We made an upfront investment of $80m and we worked across agencies to support people into stable housing – including private rentals.
    The result was that by December 2024, the number of households in emergency housing motels dropped to 591 – a 75% reduction in just 12 months, and five years ahead of the target we set on coming into office. 
    This is not just a huge social success for the thousands of families now raising their children in proper homes. It’s also a huge success for the taxpayer – with savings of nearly $1.35 billion forecast over the next four years. That’s hundreds of millions of dollars that would have been spent on motel bills instead being reinvested back into social services, education, and health.
    Budget 2025 builds on this approach. It includes further initiatives where smart, early investment is expected to generate real savings, including in areas like employment, where helping someone into work today not only improves that person’s life prospects, but lead to savings for the taxpayer. 
    This is how our Government will build a social system that’s more effective, more sustainable, and that replaces heavy-handed bureaucracy with real results. 
    CONCLUSION
    Fast forward ten years. On this trajectory, we expect to see Jack, Danni and their children thriving, living in a home full of hope, not hardship. 
    Jack and Danni have been able to give their children stability they themselves haven’t had. With parenting programmes and community support, they have a confidence and a sense of belonging brought about by interventions that were targeted, holistic, and locally-driven.
    We’re looking forward to seeing communities drive the change we want to see. We know that real change will come from the leadership of people like those in this room, not policy advisors on the Terrace.
    Today’s Budget announcement is a big step forward. Over the next few years, I expect to see significant amounts of funding transferred to the Social Investment Fund, which will enable providers to work holistically and flexibly to improve people’s lives.
    Our Government believes in the potential of every person growing up in this country.
    Because every New Zealander deserves the chance to live in a home full of hope, not hardship. That’s the vision for social investment and I’m looking forward to working with you to make it happen. 

  • More jet fuel to be stored near Auckland Airport

    Source: NZ Music Month takes to the streets

    Cabinet has approved regulations that will give fuel companies until 1 November 2026 to increase the jet fuel they hold at or near Auckland Airport to protect New Zealand against unexpected fuel supply disruptions, Associate Energy Minister Shane Jones says.

    “As an island nation far from the rest of the world it is essential New Zealand has uninterrupted access to air travel,” Mr Jones says.

    “In 2019, an inquiry into the 2017 pipeline rupture recommended fuel companies invest in additional storage at or near the Airport ‘without delay’.

    “Since 2019, fuel companies have allowed jet fuel cover to fall below the inquiry’s recommended resilience target of 10 days’ cover at 80 per cent operations, leaving New Zealand susceptible to the impacts of an unexpected fuel supply disruption.

    “The regulations provide the extra impetus fuel companies need to avoid any further delay for investing in additional fuel storage.

    “The 2017 fuel disruption saw almost 300 flights impacted. As our largest and busiest airport, is it essential we have enough jet fuel storage in place near Auckland Airport to help prevent future impacts to air travel in case of unexpected disruptions,” Mr Jones says.

    “Fuel companies have told me they will invest in a new storage tank near Auckland Airport to meet the new requirement. Cabinet’s decision also updates existing rules to ensure fuel companies give government visibility on the amount of readily available jet fuel held near Auckland Airport.

    “Fuel security is a top priority for this Government. This new rule along with our work to develop a fuel security plan will help keep the New Zealand economy moving and connected to the world,” Mr Jones says.

  • Privacy Week 2025: Public concern about privacy remains high

    Source:

    The annual privacy survey of New Zealanders was released today during Privacy Week 2025. 

    Privacy Commissioner Michael Webster says public concern about privacy remains high, with particular unease around children’s privacy, social media use, and AI decision-making.  

    “More people are worried about the impact of technology on their privacy and are questioning what their personal information is being used for and why.”

    The impact of technology is reflected in people’s privacy concerns: 

    • 67% of respondents are concerned about the privacy of children, including when using social media
    • 63% are concerned about the management of personal information by social media companies
    • 62% are concerned about government agencies or businesses using AI in decision-making.

    “New Zealanders are great adopters of technology, but this survey suggests that we’re increasing becoming aware there’s also a price to pay through the loss of control over our personal information and we’re increasing worried about the implications of that.”

    Nearly half of respondents say they’ve become more concerned about issues of individual privacy and personal information over the past few years.  Two thirds of respondents now say protecting their personal information is a major concern in their lives.  And over 80% said they wanted more control and choice over the collection and use of their personal information.

    The level of concern also means many New Zealanders are willing to consider taking action if they think their right to privacy is not being protected and respected.  Two-thirds of respondents said they would consider changing service providers – such as businesses – due to poor privacy practices.

  • 2025 annual survey on privacy

    Source:

    Read the 2025 survey, ‘Research on Privacy Concerns and use of personal information’ (opens to PDF, 2.1MB).

    Privacy Commissioner Michael Webster says public concern about privacy remains high, with particular unease around children’s privacy, social media use, and AI decision-making.  

    “More people are worried about the impact of technology on their privacy and are questioning what their personal information is being used for and why.”

    The impact of technology is reflected in people’s privacy concerns:

    • 67% of respondents are concerned about the privacy of children, including when using social media
    • 63% are concerned about the management of personal information by social media companies
    • 62% are concerned about government agencies or businesses using AI in decision-making.

    “New Zealanders are great adopters of technology, but this survey suggests that we’re increasing becoming aware there’s also a price to pay through the loss of control over our personal information and we’re increasing worried about the implications of that.”

    Nearly half of respondents say they’ve become more concerned about issues of individual privacy and personal information over the past few years.  Two thirds of respondents now say protecting their personal information is a major concern in their lives.  And over 80% said they wanted more control and choice over the collection and use of their personal information.

    The level of concern also means many New Zealanders are willing to consider taking action if they think their right to privacy is not being protected and respected.  Two-thirds of respondents said they would consider changing service providers – such as businesses – due to poor privacy practices.

  • Trade Minister to meet US Trade Representative at APEC in Korea

    Source: NZ Music Month takes to the streets

    Trade and Investment Minister Todd McClay travels to Korea today for the annual Asia-Pacific Economic Cooperation (APEC) Trade Ministers meeting where he will meet with APEC and CPTPP trading partners including a first in person meeting with United Stated Trade Representative Jamieson Greer.

    “These meetings are an opportunity to advocate for New Zealand exporters, discuss our strong and mutually beneficial trade relationships, and restate New Zealand’s opposition to high tariff regimes,” Mr McClay says.

    While in Jeju, Minister McClay will meet with Ministers from: Australia, China, Chile, Indonesia, Japan, Korea, Peru, Singapore and the United States where he will talk about the need for certainty for consumers and exporters.  

    APEC’s 21 economies receive over 75 per cent of New Zealand’s exports and represent nearly 60 per cent of global GDP. 

    “Open and fair market access remains a priority for our Government as we look to double the value of exports in 10 years and grow the economy,” Mr McClay says. 

    “This meeting is an opportunity to deepen our connections with these major economic partners and support New Zealand exporters.”

  • Alternative Budget – Green’s Budget Gets Thumbs Up from Tax Reform Group

    Source: Better Taxes for a Better Future Campaign

    The Better Taxes for a Better Future Campaign welcomes the Green Party’s alternative budget released today, for recognising the need to grow revenue and ensuring that those who can afford it get to contribute more.

    “The Green Budget recognises that we face enormous challenges as a country and we need to fund government better in order to respond to them,” says Glenn Barclay, spokesperson for the Better Taxes Campaign.

    “They also promote a range of new taxes that will help ensure that we all contribute according to our ability to pay.”

    “When compared to other countries like Denmark, Germany, Austria and France we are a low tax country. At the same time we face growing inequality, an enormous infrastructure deficit, the challenges of climate change, health services that are in crisis and public services that are struggling to cope. The need to increase government revenue is urgent,” says Glenn Barclay.

    The Green’s proposals include a wealth tax, a more progressive income tax (including a tax free threshold), reversing interest deductibility for rental properties, and raising the tax on corporations.  The Green Budget stops short of introducing a full capital gains tax but restores the Bright Line Test for taxing the capital gains on housing to 10 years.

    “These changes are important steps towards a more progressive tax system. They would help address the sources of inequality in our tax system while raising more revenue,” says Glenn Barclay.

    “The lack of a full capital gains tax is interesting and we would like to better understand the rationale for this, but we do welcome the restoration of the Bright Line Test as a step in the right direction.”

    “In many ways we are outliers when you look at countries we like to compare ourselves to and most of these initiatives will just bring us into line with them”.

    “We would also encourage all parties to consider tax system reforms to ensure that multinational companies operating in New Zealand are not escaping paying tax and improve tax transparency for more effective and efficient revenue gathering.”

    The Better taxes for a Better Future Campaign was launched in June 2023 with the support of 21 partner organisations. It is seeking a tax system that:

    Is fully transparent.
    Ensures people who have more to contribute make that contribution: that we gather more revenue from wealth, gains from wealth, all forms of income, and corporates.
    Makes greater use of fair taxes to promote good health and environmental health.
    Addresses the tax impact on the least well-off in our society.
    Raises more revenue to enable us to address the social, economic and environmental challenges we face.

  • Economy – Examining Māori Access to Capital – Market Failures – Reserve Bank

    Source: Reserve Bank of New Zealand – Te Pūtea Matua

    14 May 2025 – The Reserve Bank of New Zealand – Te Pūtea Matua has published a Bulletin article which discusses the barriers Māori face in accessing capital that may be associated with market failures or imperfections.

    The Bulletin highlights barriers specific to Māori, including legislative constraints that make it challenging to use Māori land as loan collateral and low trust and awareness between Māori and banks. Māori are also more likely to live in rural areas and face market failures common to rural credit markets.

    The market failures that tend to be associated with these financing gaps are all forms of information failure or asymmetry.

    Assistant Governor Simone Robbers says that Māori face persistent barriers to accessing capital, many of which stem from market failures or imperfections.

    “These barriers contribute to ongoing financial exclusion which has broader economic consequences. It can weaken the financial system’s ability to allocate capital efficiently and limit the potential of the New Zealand economy, especially given the growing significance of the Māori economy,” says Ms Robbers.

    Various initiatives have been introduced to address information gaps and improve access to capital for Māori. These include better data collection, cultural training, and financial literacy programmes. Steps have also been taken to facilitate lending on Māori land and develop tailored bank products, though uptake remains low.

    Although the Māori economy has grown significantly and business financing gaps between Māori and non-Māori appear to be narrowing, further efforts are needed to completely close the gap and unlock the full potential of the Māori economy.

    Improved data collection, innovations in the financial system, AML/CFT reforms, and further legislative changes have been identified as ways that could ease barriers and support development in a way that recognises and promotes the cultural and economic significance of Māori.

    “Identifying where market failures exist is important for informing targeted and effective public policy interventions that support more inclusive and efficient financial outcomes,” says Chief Economist Paul Conway.

    This research builds on the Reserve Bank’s 2022 “Improving Māori Access to Capital” Issues Paper. It continues our commitment to exploring and addressing structural challenges in the financial system in line with our Financial Policy Remit and 2024 Letter of Expectations.
     

    More information

    Māori Access to Capital – Market Failures – Reserve Bank of New Zealand – Te Pūtea Matua: https://govt.us20.list-manage.com/track/click?u=bd316aa7ee4f5679c56377819&id=2d6397b9f4&e=f3c68946f8
     
    What are market failures or imperfections? A market failure refers to a situation where a competitive market fails to allocate resources efficiently.
     
    Improving Māori Access to Capital” Issues Paper: https://govt.us20.list-manage.com/track/click?u=bd316aa7ee4f5679c56377819&id=f910dda49c&e=f3c68946f8
     
    Improving access to capital for Māori: https://govt.us20.list-manage.com/track/click?u=bd316aa7ee4f5679c56377819&id=444f82d571&e=f3c68946f8

  • Banking Sector – The Co-operative Bank outranks the big 5 for customer satisfaction again

    Source: The Co-operative Bank

    The Co-operative Bank says it is delighted to win the Consumer People’s Choice Award for banking.
    The Co-operative Bank has taken out the top spot in Consumer’s 2025 banking satisfaction survey, earning a score of 77% of customers who are very satisfied, which is 20% higher than New Zealand’s biggest bank and 15% higher than the average score across all banks.
    The Co-operative Bank, which is fully owned by its customers, has been voted #1 by customers in the Consumer People’s Choice Award for nine out of the past 10 years.
    Chief Executive Mark Wilkshire says the win is a testament to the bank’s commitment to putting customers first.
    “It shows that bigger is not necessarily better. The Co-operative Bank punches well above our weight because we focus relentlessly on doing better for our customers, who also own the bank.”
    “As owners of the Co-operative, our customers can expect better from us than they can from other banks. They can expect better accountability, transparency and customer experiences,” Mark Wilkshire says.
    One of the ways the Co-operative is delivering better is through competitive rates. It today announced a drop to its floating home loan interest rate from 6.20% to 5.95% p.a., which would make it the lowest rate of this type currently being offered by any bank in NZ, as well as offering competitive 1 and 2 year fixed rates at 4.99% per annum.
    “The cut to our floating rate reflects the importance of offering customers more options.
    Customers can opt for floating rates while they decide when to fix or, for some customers, having some or all of their mortgage on floating gives them flexibility,” Mark Wilkshire said.
    “We remain committed to helping our customers to bank better every day and we are actively working on more improvements to our products and services that our customers have asked for.”
    As well as being voted first overall, The Co-operative Bank was rated #1 in four categories: its mobile app, digital banking features, interest on savings and personal loan interest rates.
    The floating rate change is effective for new loans from 15 May and existing loans from 29 May.
    About The Co-operative Bank:
    The Co-operative Bank is a customer-owned co-operative that operates in retail banking and associated personal financial services across Aotearoa New Zealand. Our approach to banking is about leaving everyone better off – our customers, our people, the Co-operative, and our communities. We are here to grow together and share the gains. All profits stay in New Zealand and since 2013 The Co-operative Bank has shared $24million with eligible customer shareholders as rebates.